Public Tickets
Felix Weiliang Lu
Configure FTC Login FormClosed
WooCommerce WP Theme Issues
Updated October 7, 2021 at 6:51am
2
Most recent comment from Kevin:Hi Felix Weiliang Lu!it is pre-set on themes, you can go to Appearance->Theme Editor->inc/woo/functions.php search for "ftc-login-form" form here and adjust it in this filethanks
Pasquale Dimatteo
WOOCOMMERCE ERROR CORRECTION REQUIREDClosed
WooCommerce WP Theme Issues
Updated October 5, 2021 at 4:10am
2
Most recent comment from Kevin:Hi PasqualeI adjusted the version of the Woocommerce templates on the theme to fix the problem# please set the homepage at Settings->Readings, choose a static page, I have deactivated the FTC Importe ...
thiruthiyag
Regarding major bugs in this themeClosed
WooCommerce WP Theme Issues
Updated October 4, 2021 at 7:39am
18
Most recent comment from Kevin:HiI have fixed the issues, please clear the Cache and check again on the sitethanks
Bhargav v
Product Is not Visible after adding on product pageClosed
WooCommerce WP Theme Issues
Updated October 4, 2021 at 1:45am
4
Most recent comment from Kevin:Hi Felix Weiliang LuI answered your question about this on your own ticket, please check againthanks
Muhammad Abrar
Facing issue in Ornaldo | Sport Shop WooCommerce WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated October 4, 2021 at 1:36am
2
Most recent comment from Kevin:Hi Muhammad Abrar !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Levente Szava
The Cart image disappeared, only the placeholder can be seenClosed
WooCommerce WP Theme Issues
Updated October 2, 2021 at 1:33am
2
Most recent comment from Kevin:Hi Levente Szava !Please provided your sitename, wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Martin Mateju
Elementor design issuesClosed
WooCommerce WP Theme Issues
Updated October 1, 2021 at 1:32am
4
Most recent comment from Kevin:Hi Martin Mateju !there seems to be a misunderstanding due to our english language,# now theme belongs to business with Woocommerce and you can customize it for your business# we are talking about ...
SAHIL KANOJIYA
my mobile menu is not same as desktp oneClosed
WooCommerce WP Theme Issues
Updated September 30, 2021 at 9:07am
4
Most recent comment from Kevin:Hi SAHIL KANOJIYA! there are some configs that cause the change and the problems are not errors, but the correct set of operations to make everything work perfectly# we are always here to answer you ...
SAHIL KANOJIYA
bug in header sectionClosed
WooCommerce WP Theme Issues
Updated September 30, 2021 at 9:03am
6
Most recent comment from Kevin:Hiplease rename the main menu in use as "main menu" and check againthanks
Mirek Sternik
Revolution Slider demo content doesn't workClosed
WooCommerce WP Theme Issues
Updated September 22, 2021 at 2:39am
12
Most recent comment from Kevin:hi Mirekthanks, have a good day
valepoconsulting
Karo Theme update procedureClosed
WooCommerce WP Theme Issues
Updated September 22, 2021 at 2:21am
4
Most recent comment from Kevin:Hi valepoconsultingthanks , Glad to help you
Dennis
Background color of FTC BlogsClosed
WooCommerce WP Theme Issues
Updated September 20, 2021 at 9:56am
2
Most recent comment from Kevin:HiI have adjusted its display, please check again on the sitethanks
Hau Tran Trong
The bottom menu is not displayedClosed
WooCommerce WP Theme Issues
Updated September 20, 2021 at 3:56am
2
Most recent comment from Kevin:Hi Hau Tran Trong Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Gaurav
How to remove Language & Currency Option from the top MenuClosed
WooCommerce WP Theme Issues
Updated September 16, 2021 at 8:51am
6
Most recent comment from Kevin:hi Gaurav
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Asim Khan
Page LoadingClosed
WooCommerce WP Theme Issues
Updated September 15, 2021 at 2:32am
10
Most recent comment from Kevin:Hi Asimthanks, have a good day