Public Tickets
Victor Tsorakidis
Product 360 adjustmentsClosed
WooCommerce WP Theme Issues
Updated August 26, 2021 at 2:29am
2
Most recent comment from Kevin:Hi Victor Tsorakidis !please add more images in 360 photo gallery or update this file at assets/js/threesixty.min.js in theme below
Victor Tsorakidis
FTC Instagram FeedClosed
WooCommerce WP Theme Issues
Updated August 24, 2021 at 1:57am
8
Most recent comment from Kevin:Hi Victor Tsorakidis !please remove the current FTC Instagram Feed plugin and use the plugin below
Victor Tsorakidis
I cannot edit Footer BlocksClosed
WooCommerce WP Theme Issues
Updated August 23, 2021 at 10:12am
4
Most recent comment from Kevin:HiI have enabled Elementor for Footer at Elementor->Settings, go to FTC Footer, select that footer and edit with Elementorthanks
Hawra
Elementor conflicts with ThemeFTCClosed
WooCommerce WP Theme Issues
Updated August 23, 2021 at 7:21am
7
Most recent comment from Kevin:Hi Hawra
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Stanislav
Submenu mobile ver problemClosed
WooCommerce WP Theme Issues
Updated August 23, 2021 at 2:35am
4
Most recent comment from Kevin:Hi Stanislavthanks , Have a good day
Himanshu Jain
menu content is not visibleClosed
WooCommerce WP Theme Issues
Updated August 19, 2021 at 9:19am
7
Most recent comment from Kevin:Hi Himanshu Jainplease go through the FTC Importer->Full import process and check the display if you are using the latest theme from our side, please provide the purchase code for the most timely and ...
Mehdi
Breadcrumb background imageClosed
WooCommerce WP Theme Issues
Updated August 17, 2021 at 7:18am
8
Most recent comment from Kevin:HiI added the css at Appearance->Customize->Additional CSShttps://prnt.sc/1q2qv02thanks
Leather Wonders
Demo import issuesClosed
WooCommerce WP Theme Issues
Updated August 16, 2021 at 1:25am
9
Most recent comment from Kevin:hi Leather Wonders
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you coul ...
Zlatko
Header Problem - LOGOClosed
WooCommerce WP Theme Issues
Updated August 14, 2021 at 1:42am
4
Most recent comment from Kevin:HiI have checked and found that you have successfully changed the logo on the sitethanks, have a good day
htyrel
ftc slider not loading imagesClosed
WooCommerce WP Theme Issues
Updated August 13, 2021 at 4:25am
4
Most recent comment from Kevin:HII htyrel thanks, have a good day
Pedro
Mobile Menu - WeddingShop Versión 2.0Closed
WooCommerce WP Theme Issues
Updated August 12, 2021 at 10:22am
20
Most recent comment from Kevin:Hiplease add this css at Appearance->Customize->Additional CSS to adjust the width@media (min-width: 992px){}.mega_main_menu > .menu_holder > .menu_inner > ul > li.columns3 >ul { width: 450px;}th ...
Olivia de Charette
CRONA - Theme log errorClosed
WooCommerce WP Theme Issues
Updated August 12, 2021 at 9:00am
8
Most recent comment from Kevin:hi Olivia de CharetteWe can't access even though we're logged in, please download the WP File manager plugin on the site, we will check itthanks
MAKIKO NAKAJIMA
demo import(Homepage importer)Closed
WooCommerce WP Theme Issues
Updated August 23, 2021 at 4:32am
3
Most recent comment from Kevin:Hi MAKIKO NAKAJIMA !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
BHARAT NAGALIA
Had Purchased Osapa ThemeClosed
WooCommerce WP Theme Issues
Updated August 11, 2021 at 2:06am
8
Most recent comment from Kevin:Hiplease add the following css at Appearance->Customize->Addtional CSS to adjust itbody:not(.admin-bar) .woocommerce table.shop_table tfoot tr:last-child td { display: block;}thanks
Ivan Guajardo Lozano
DisplayClosed
WooCommerce WP Theme Issues
Updated August 10, 2021 at 3:38am
2
Most recent comment from Kevin:Hi Ivan Guajardo Lozano !The problem has been solved, please clear the Cache and check again on the sitethanks