Public Tickets
Maximiliano Ozan
Theme update issueClosed
WooCommerce WP Theme Issues
Updated May 26, 2021 at 3:51am
6
Most recent comment from Kevin:Hi Maximiliano thanks, have a good day
Samuel J Brown
New productsClosed
WooCommerce WP Theme Issues
Updated May 26, 2021 at 2:32am
3
Most recent comment from Kevin:Hi Samuel J Brown 1exactly, after importing the changed product category id when entering your site, you can change it to match the products on your sitethanks
NIcolas
Shop layout OrnaldoClosed
WooCommerce WP Theme Issues
Updated May 24, 2021 at 3:18am
6
Most recent comment from Kevin:Hi NIcolas Shop page is set by default from Woocommerce->Settings->products# default page structure from theme, you can go to Theme options->Ecommerce->product Category to choose layout and sidebar ...
Diogo
Read More Read LessClosed
WooCommerce WP Theme Issues
Updated May 24, 2021 at 2:26am
2
Most recent comment from Kevin:Hi Diogoplease provide an account with full admin rights, I will fix this problemthanks
NIcolas
Ornaldo BreadcrumbsClosed
WooCommerce WP Theme Issues
Updated May 24, 2021 at 2:12am
2
Most recent comment from Kevin:Hi NIcolasplease go to its link in the Edit page and remove the -300x42 extension in the image link to fix this problemthanks
Kapil
Mobile menu issueClosed
Pre Sale Questions
Updated May 24, 2021 at 2:01am
2
Most recent comment from Kevin:Hi Kapil Please rename the main menu in use as "main menu" so that it displays correctly on mobilethanks
jhon gomez
edit newsletterClosed
WooCommerce WP Theme Issues
Updated May 20, 2021 at 1:46am
2
Most recent comment from Kevin:Hi jhon gomez !Popup content added at Appearance->widget , sidebar "Popup newletter"# background image is changed at Theme options->General->breadcrumbsthanks
michael wang
product details pageClosed
WooCommerce WP Theme Issues
Updated May 19, 2021 at 6:52am
2
Most recent comment from Kevin:Hi michael wang please go to Appearance->theme options->Ecommerce->Single product select options here for product detail page items likeProduct thumbnail "vertical" and other display related options ...
Pasquale Dimatteo
PROBLEMA PAGINA SHOPClosed
WooCommerce WP Theme Issues
Updated May 19, 2021 at 2:22am
8
Most recent comment from Kevin:Hi Pasquale !
go to FTC Footer from admin menu, put a new footer and use wpbakery to add options, blocks, columns of content with WPBakery to create your menu
thanks
Javed Shaikh
Theme demo templates are not displayingClosed
WooCommerce WP Theme Issues
Updated May 19, 2021 at 2:09am
4
Most recent comment from Kevin:Hi Javed Shaikh !please use WP Reset plugin go to tool->reset enter "reset" to refresh the whole sitw# then go to Appearance->theme to activate the theme, go to Appearance->Install plugin download ...
parham karimi
pluginClosed
WooCommerce WP Theme Issues
Updated May 18, 2021 at 7:24am
6
Most recent comment from Kevin:Hi parham
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Vlado
Missing Variations on Mobile.Closed
WooCommerce WP Theme Issues
Updated May 17, 2021 at 3:12am
20
Most recent comment from Kevin:hi VladoI edited this page 2 page and removed the sidebar setting for it at Page optionshttps://prnt.sc/130rjihthanks
Navid
Couldn't update FTC ImporterClosed
WooCommerce WP Theme Issues
Updated May 17, 2021 at 1:40am
30
Most recent comment from Kevin:Hi Navid please go to Theme options->General->Logo - Favicon and enable "Mobile Layout" option here thanks
jhon gomez
bug visual cartClosed
WooCommerce WP Theme Issues
Updated May 14, 2021 at 8:46am
2
Most recent comment from Kevin:HiI added the css at Appearane->Customize->Additional CSS to correct the problem, please check againthanks
Navid
Demo ImportClosed
WooCommerce WP Theme Issues
Updated May 14, 2021 at 2:16am
3
Most recent comment from Kevin:Hi Navid
please open access so we can correct the issues, we are from Vietnam
thanks