Public Tickets
valepoconsulting
Setting demo content on Karo | Jewelry Diamond WooCommerce WordPress ThemeClosed
WooCommerce WP Theme Issues
Updated May 7, 2021 at 9:37am
10
Most recent comment from Kevin:Hi valepoconsulting thanks, have a good day
Mahmoud
Size chartClosed
WooCommerce WP Theme Issues
Updated May 7, 2021 at 1:47am
2
Most recent comment from Kevin:Hi MahmoudWe have adjusted it to work correctly, please check back on the sitethanks
sharmin sultana
Read more and read less button for single product page.Closed
WooCommerce WP Theme Issues
Updated May 7, 2021 at 1:20am
7
Most recent comment from Kevin:Hi sharmin sultana
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Carlos
ResponsesClosed
WooCommerce WP Theme Issues
Updated May 2, 2021 at 2:06am
4
Most recent comment from Kevin:Hi CarlosWe will try our best to answer questions and provide information to ticketsthanks, have a good day
Mansoor M Khan
Size chart not displaying on mobileClosed
WooCommerce WP Theme Issues
Updated May 1, 2021 at 3:13am
4
Most recent comment from Kevin:Hi Mansoor M KhanI adjusted it, please clear the Cache and check againthanks
Ronaldo Santos
Wordpress 5.6 - Popup black overlay IIClosed
WooCommerce WP Theme Issues
Updated May 1, 2021 at 2:54am
9
Most recent comment from Kevin:Hi
Go to Appearance-> Editor / assets / js and update these 2 js files "jquery.swipebox.min.js" and "jquery.swipebox.js" in the form below.
https://github.com/brutaldesign/swipebox/blob/master/src/j ...
Ana Lucia Simoes
Refund themeClosed
WooCommerce WP Theme Issues
Updated April 29, 2021 at 3:38am
2
Most recent comment from Kevin:Hi Ana Lucia !Thanks for your contributions, the theme is evolving comprehensively and you may not be too familiar with it# Currently we cannot download the file you provided, please provide it ag ...
Ana Lucia Simoes
Karo theme version 2.1.9Closed
WooCommerce WP Theme Issues
Updated April 27, 2021 at 2:32am
4
Most recent comment from Kevin:Hi Ana LuciaI helped you hide it on the site, please check backthanks
penpenp12
font awsome , some cones does not workClosed
WooCommerce WP Theme Issues
Updated April 24, 2021 at 1:53am
2
Most recent comment from Kevin:Hi penpenp12 Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Marco
Karo template - modify of buttons colorClosed
WooCommerce WP Theme Issues
Updated April 23, 2021 at 8:11am
7
Most recent comment from Kevin:Hi Marco I have replaced the color at Appearance-> Customize-> Additional CSS# To update buy the latest theme please buy it herehttps://themeforest.net/item/karo-jewelry-diamond-woocommerce-wordpres ...
CIOBANU LUIZA
Disabling top bar from the PETO themeClosed
WooCommerce WP Theme Issues
Updated April 23, 2021 at 7:40am
6
Most recent comment from Kevin:Hi CIOBANU LUIZA
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Per Mork
Activating magnify search glass on mobileClosed
WooCommerce WP Theme Issues
Updated April 23, 2021 at 1:28am
5
Most recent comment from Kevin:Hi Per Mork I have adjusted this button to work correctly, please clear the Cache and check again on the sitethanks
Vicki Riddle
Peto Your theme (Peto Child) contains outdated copies of some WooCommerce template files.Closed
WooCommerce WP Theme Issues
Updated April 22, 2021 at 7:48am
6
Most recent comment from Kevin:Hi Vicki Riddle !Please provide the correct site link, we will check it correctly and help you correct current issuesthanks
nnzhuravlev
how to delete sliderClosed
WooCommerce WP Theme Issues
Updated April 20, 2021 at 7:22am
2
Most recent comment from Kevin:Hi nnzhuravlev!
You can delete the bald slider and add a text editor to add text and style it in the Edit page
thanks
Ana Lucia Simoes
installing the Karo theme version 2.1.9Closed
WooCommerce WP Theme Issues
Updated April 20, 2021 at 2:52am
2
Most recent comment from Kevin:Hi Ana LuciaCurrently the Shop page is set to display by default from Woocommerce-> Settings, the structure is shaped from theme and theme options.#If adding content on top of Shop page, please edit ...