Public Tickets
Imran Hashmi
WPBakery and ElementorClosed
WooCommerce WP Theme Issues
Updated February 9, 2021 at 5:49am
2
Most recent comment from Kevin:Hi Imran Hashmi!
Editing pages with WPabkery cannot be edited with Elementor and vice versa
# homes built with Elemetor include the e-bookmarked sites below, all the rest are built with WPBakery
https ...
Rustam
Need help in setting up the them after installing the demoClosed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 5:38pm
4
Most recent comment from Kevin:Hi Rustam!
Go to Elementor-> Settings and enable Elementor for the footer
# then uqya go back to FTC Footer and Edit those footers with Elementor for editing
thanks
Martin
Text edit location.Closed
WooCommerce WP Theme Issues
Updated February 8, 2021 at 4:13pm
4
Most recent comment from Kevin:Hi Martinthanks, Glad to help you
Priya Gupta
Unable to install the theme properlyClosed
WooCommerce WP Theme Issues
Updated February 7, 2021 at 3:14am
7
Most recent comment from Kevin:Hi Priya Gupta !We will redirect and reply to your own ticketthanks
Willem V
Karo - Cannot edit shop pageClosed
WooCommerce WP Theme Issues
Updated February 6, 2021 at 3:51am
6
Most recent comment from Kevin:Hi Thiti !I will pass the responses to that ticketthanks
carla sabia
ThemeFTC pluginClosed
WooCommerce WP Theme Issues
Updated February 5, 2021 at 8:04am
2
Most recent comment from Kevin:Hi carla !Please download it from Appearance-> install pluginthanks
Manuel Alzate
my Giftshop theme craseh for 5th timeClosed
WooCommerce WP Theme Issues
Updated February 5, 2021 at 6:55am
4
Most recent comment from Kevin:Hi Manuel Alzate!
We do apologize for the inconvenience!
Please submit a refund request here
http://themeforest.net/refund_requests/new
We will approve it to return your money back.
Next time, we wi ...
Jose
Menu mobileClosed
WooCommerce WP Theme Issues
Updated February 4, 2021 at 7:17am
4
Most recent comment from Kevin:Hi Josethanks, have a good day
Jean Keble
Remove WPbakery Shortcodes from FTC BlogsClosed
WooCommerce WP Theme Issues
Updated February 4, 2021 at 3:04am
4
Most recent comment from Kevin:Hi Jean Keble thanks, Have a good day
Vijayan
How to enable Frontend editor for WP Page BuilderClosed
WooCommerce WP Theme Issues
Updated February 3, 2021 at 2:29am
2
Most recent comment from Kevin:Hi Vijayan !Currently it is hidden due to some widgets not working optimally on it# To enable it go to Appearance-> Editor-> functions.phpopen this file, look for "vc_disable_frontend ();" and del ...
Jose
White space scrollClosed
WooCommerce WP Theme Issues
Updated February 2, 2021 at 4:09am
4
Most recent comment from Kevin:Hi Josethanks, Have a good day
Stuart
Adding an additional custom tabClosed
WooCommerce WP Theme Issues
Updated February 1, 2021 at 2:24am
2
Most recent comment from Kevin:Hi StuartCurrently, the theme only supports one more custom tab# For more use please use this pluginhttps://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/thanks
Vijayan
Viewed Products not showing in the Shop PageClosed
WooCommerce WP Theme Issues
Updated February 1, 2021 at 2:01am
2
Most recent comment from Kevin:Hi Vijayan !Go to Appearance-> widget, choose the "Product sidebar" Category Sidebar "open this sidebr and reset widget to show it and check againthanks
Per Mork
WP Bakery shows Vunerability i ManageWPClosed
WooCommerce WP Theme Issues
Updated January 30, 2021 at 2:37am
4
Most recent comment from Kevin:Hi Per Morkthanks, Have a good day
Rephael
Search bar crona themeClosed
WooCommerce WP Theme Issues
Updated January 29, 2021 at 1:59am
4
Most recent comment from Kevin:Hi Rephael !Please set up your official menu display on your site, I will help you balance itthanks