Public Tickets
Rachel Roper
Ordo theme demo not workingClosed
WooCommerce WP Theme Issues
Updated November 27, 2020 at 1:29am
2
Most recent comment from Kevin:Hi Rachel Roper!
Please go to FTC Importer-> Homepage importer and select demo9 then press import to import it on your site
thanks
Shikha Mangal
Karo Instagram Feed IssueClosed
WooCommerce WP Theme Issues
Updated November 24, 2020 at 9:23am
2
Most recent comment from Kevin:Hi Shikha Mangal !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Michael Langford
Product category customisationClosed
WooCommerce WP Theme Issues
Updated November 23, 2020 at 7:29am
2
Most recent comment from Kevin:Hi Michael Langford !You can change breadcrumbs image at Theme options-> General-> Breadcrumbs and select background image here
# header currency is currently demo, you can enable / disable it at ...
Kavit Nagi
Main navigation menu does not showClosed
WooCommerce WP Theme Issues
Updated November 23, 2020 at 1:35am
4
Most recent comment from Kevin:Hi Kavit Nagi
Please go to Mega main menu and press save all settings, then clear Cache and check againhttps://prnt.sc/vo2u4e
thanks
René van Roekel
WPBakery New versionClosed
WooCommerce WP Theme Issues
Updated November 20, 2020 at 10:26am
2
Most recent comment from Kevin:Hi René !
Please deactivate and delete it first. Then go to Appearance->Install Plugin and install it again.
Thank you!
Kavit Nagi
Updating my themeClosed
WooCommerce WP Theme Issues
Updated November 20, 2020 at 2:31am
3
Most recent comment from Kevin:Hi Kavit Nagi !Currently the theme does not have the feature to automatically download and update new themes# You can refer to uploading new theme and keep old theme on site as below
Download the ...
Maharaja
Estilo del color - bannerClosed
WooCommerce WP Theme Issues
Updated November 19, 2020 at 2:23am
4
Most recent comment from Kevin:Hi MaharajaPlease delete all the Cache and check againthanks
Kasia
TranslationClosed
WooCommerce WP Theme Issues
Updated November 19, 2020 at 2:12am
12
Most recent comment from Kevin:Hi KasiaI have adjusted it to display full information, please check back on the sitethanks
Maharaja
Espacio entre párrafosClosed
WooCommerce WP Theme Issues
Updated November 18, 2020 at 3:00am
2
Most recent comment from Kevin:Hi Maharaja !I have fixed this problem on your site, please check back on the sitethanks
Giuggi
Composer not workingClosed
WooCommerce WP Theme Issues
Updated November 17, 2020 at 6:49am
14
Most recent comment from Kevin:Hi Giuggi I'm not sure with it# you can deactivate the plugins you are using and re-activate them again, everything will work fine again.thanks
Michael Langford
InstallClosed
WooCommerce WP Theme Issues
Updated November 17, 2020 at 4:03am
3
Most recent comment from Kevin:Hi Michael Langford
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you c ...
Maharaja
Iconos de redes sociales en Popup NewletterClosed
WooCommerce WP Theme Issues
Updated November 17, 2020 at 3:04am
2
Most recent comment from Kevin:Hi Maharaja !I have adjusted the icon to work correctly, please check again on the sitethanks
Maharaja
Footer Bottom - Redes socialesClosed
WooCommerce WP Theme Issues
Updated November 16, 2020 at 4:12am
2
Most recent comment from Kevin:Hi Maharaja !I have modified it, please check back on the sitethanks
sakher fayad
plugin updateClosed
WooCommerce WP Theme Issues
Updated November 16, 2020 at 3:34am
2
Most recent comment from Kevin:Hi sakher fayad !Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Emmanuel
I lost my home page settingClosed
WooCommerce WP Theme Issues
Updated November 16, 2020 at 2:52am
2
Most recent comment from Kevin:Hi Emmanuel !Please go to Plugin and deactive plugin FTC Importer to avoid changing your homepagethanks