Public Tickets
Sido
swipebox code should be updated in assetsClosed
WooCommerce WP Theme Issues
Updated January 29, 2021 at 1:48am
2
Most recent comment from Kevin:Hi Sido ! You're right, the problem is due to the WP 5.6 update, we will proceed to check and update in the futurethanks
George Maras
FTC Brands slider for products brandsClosed
WooCommerce WP Theme Issues
Updated January 28, 2021 at 9:09am
6
Most recent comment from Kevin:Hi GeorgeThanks for your helpful sharing, we will review it in detail and upgrade it for the futurethanks
WarutF
My website set homepage after 5-7 day my website select Your lastest posts automatic.Closed
WooCommerce WP Theme Issues
Updated January 27, 2021 at 9:49am
4
Most recent comment from Kevin:Hi WarutF
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Holger Lange Lange
Installing sample pageClosed
WooCommerce WP Theme Issues
Updated January 26, 2021 at 1:46am
4
Most recent comment from Kevin:Hi Holger LangHi ,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Andi
Customize the 4040Closed
WooCommerce WP Theme Issues
Updated January 21, 2021 at 2:24am
2
Most recent comment from Kevin:Hi AndiYou can use this plugin to customize your 404 pagehttps://en.wordpress.org/plugins/custom-404-pro/thanks
Andi
Popup newsletter How I can change the TextClosed
WooCommerce WP Theme Issues
Updated January 15, 2021 at 1:59am
2
Most recent comment from Kevin:Hi Andi !Its content is being set up in the sidebar "Popup newletter".Go to Appearance-> widget to inspect it# Currently it is using Mailchimp form, go to MC4WP-> form to editthanks
nicolas
Default LanguageClosed
WooCommerce WP Theme Issues
Updated January 14, 2021 at 1:59am
2
Most recent comment from Kevin:Hi nicolas !Go to Settings-> general and set up the primary language on the site herethanks
predeshen
Theme updateClosed
WooCommerce WP Theme Issues
Updated January 11, 2021 at 8:18am
12
Most recent comment from Kevin:Hi predeshenthanks, Have a good day
Jeremy
store Page columns issueClosed
WooCommerce WP Theme Issues
Updated January 8, 2021 at 6:51am
2
Most recent comment from Kevin:Hi Jeremy Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Willem V
Edit product detail pageClosed
WooCommerce WP Theme Issues
Updated January 8, 2021 at 2:08am
2
Most recent comment from Kevin:Hi Willem V !Some features from default Woocommerce have been changed on the site, please create a single-product template and check again.# leave detailed problems with pictures, it will be easie ...
Hannah Kazarovich
Demo ContentClosed
WooCommerce WP Theme Issues
Updated January 8, 2021 at 1:44am
12
Most recent comment from Kevin:Hi Matt !Please create a separate section and provide necessary information about the site, we will examine the details and help you fix this problem.thanks
Felipe Moura
edit text, links imagens footerClosed
WooCommerce WP Theme Issues
Updated December 30, 2020 at 2:37am
5
Most recent comment from Kevin:Hi FelipeI noticed that you understood the editing and footer problem and adjusted it on the sitethanks
Darrin Stern
Product Tab Slider HomepageClosed
WooCommerce WP Theme Issues
Updated December 29, 2020 at 3:57am
4
Most recent comment from Kevin:Hi Darrin Sternthanks , Have a good day
Eumir Santiago
Home page keeps on redirectingClosed
WooCommerce WP Theme Issues
Updated December 28, 2020 at 2:08am
6
Most recent comment from Kevin:Hi Eumir Santiago!Only this plugin "FTC Importer" caused the homepage modification problem, you can delete it# then check for the plugin used further, possibly the cause of the conflictthanks
Zeeshan Shaikh
Issue regarding ThemeClosed
WooCommerce WP Theme Issues
Updated December 24, 2020 at 7:51am
4
Most recent comment from Kevin:Hi Zeeshan Shaikh currently the header is not yet allowed to be edited by the user, you can only choose to display pre-designed header-layout templates at theme options-> general-> Header of inner ...