Public Tickets
Anas altadmory
checkout page is not workingClosed
WooCommerce WP Theme Issues
Updated April 15, 2021 at 1:20am
2
Most recent comment from Kevin:hi AnasPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Richard
Gift Shop - Add to Cart BrokeClosed
WooCommerce WP Theme Issues
Updated April 14, 2021 at 8:11am
6
Most recent comment from Kevin:Hi Simone !Please create a new ticket and provide your site name, wp-admin account, we will check the details and help you set it up on the site.thanks
Ahsan
How can i remove Read more section from my product pageClosed
WooCommerce WP Theme Issues
Updated April 13, 2021 at 9:25am
4
Most recent comment from Kevin:Hi Ricardo !Please create a new ticket and provide site information and wp-admin access information, we will check the details and help you to remove it.thanks
Mahmoud
Products disappeared in product sliderClosed
WooCommerce WP Theme Issues
Updated April 12, 2021 at 7:54am
4
Most recent comment from Kevin:Hi MahmoudI have tweaked it to work correctly on your site, please check it outthanks
LOUIS IKENNA NWALI
Homepage header is broken and not showingClosed
WooCommerce WP Theme Issues
Updated April 12, 2021 at 3:11am
2
Most recent comment from Kevin:Hi LOUIS IKENNA NWALI Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
ERSEL
PRE SALEClosed
Pre Sale Questions
Updated April 12, 2021 at 2:19am
2
Most recent comment from Kevin:Hi ERSEL !Our theme is using Revoslider to design the slider on the theme and you can always use it on the theme.# theme supports multi-language translation WPMl# Theme supports Elementor and you ca ...
Kasia
Problem with swipebox overlayClosed
WooCommerce WP Theme Issues
Updated April 9, 2021 at 2:00am
27
Most recent comment from Kevin:Hi Fouz Go to Appearance-> editor / assets / js / jquery.swipebox.js and assets / js / jquery.swipebox.min.js and update these 2 files according to the document below.https://github.com/brutaldesign ...
יגאל מליקין
Footer ProblemClosed
WooCommerce WP Theme Issues
Updated April 8, 2021 at 2:30am
4
Most recent comment from Kevin:Hi Argi !Please provide your site name and wp-admin access information on a separate ticket, we will check the details and help you adjust it.thanks
Borsan Alborsan
Question about Peto RTL SupportClosed
WooCommerce WP Theme Issues
Updated April 7, 2021 at 3:35am
3
Most recent comment from Martin Frank:Hi Borsan Alborsan,Currently it does not support RTL. We are planning to update it in next theme version. It will be available soon.Thank you for your feedback!
Mia
FTC ImporterClosed
WooCommerce WP Theme Issues
Updated April 7, 2021 at 3:32am
2
Most recent comment from Kevin:Hi MiaPlease provided your wp-admin account, I will check the details of the problem and help you adjust on the site
thank you
Marco Meneghello
AJAX SEARCHClosed
WooCommerce WP Theme Issues
Updated April 7, 2021 at 1:58am
2
Most recent comment from Kevin:Hi Marco Meneghello !Currently the theme does not support searching with sku# You can refer to the Ajax search lite plugin for more searchthanks
Edgardo Nancucheo
Plroblem With ThemeClosed
WooCommerce WP Theme Issues
Updated April 6, 2021 at 2:32am
2
Most recent comment from Kevin:Hi Edgardo Nancucheo !Wordpress update js big and some features from used plugin have not been updated causing error conflicts# your use of pluign Jquery migrate helper is absolutely correct, please ...
Sisi
blog pageClosed
WooCommerce WP Theme Issues
Updated April 5, 2021 at 2:09am
12
Most recent comment from Kevin:Hi SisiPlease provide complete host, user and passwordthanks
Sisi
Progress bar in ABOUT US pageClosed
WooCommerce WP Theme Issues
Updated April 1, 2021 at 7:16am
2
Most recent comment from Kevin:Hi SisiPlease open the Editor feature on your site so I can fix thisthanks
case17
Template not seen correctly from iPhoneClosed
WooCommerce WP Theme Issues
Updated April 1, 2021 at 2:43am
7
Most recent comment from Kevin:Hi case17I have corrected this on the site, please check backthanks