Public Tickets
cinzia
Your theme contains an outdated copy of some WooCommerce template filesClosed
WooCommerce WP Theme Issues
Updated January 14, 2022 at 9:10am
6
Most recent comment from Kevin:Hi cinzia !I installed it to edit the theme, you can deactivate it nowThanks !
Asim Khan
Migration IssueClosed
WooCommerce WP Theme Issues
Updated January 14, 2022 at 8:24am
8
Most recent comment from Kevin:Hi Asim Thanks, Glad to help you
cinzia
header layout 9Closed
WooCommerce WP Theme Issues
Updated January 14, 2022 at 2:12am
6
Most recent comment from Kevin:Hi cinziaThanks, glad to help you
Barron
Header sticky- not displaying properlyClosed
WooCommerce WP Theme Issues
Updated January 12, 2022 at 2:44am
4
Most recent comment from Kevin:Hi BarronThanks, Glad to help you
Dimitri Driege
Demo peto 5 now loadingClosed
WooCommerce WP Theme Issues
Updated January 10, 2022 at 2:08am
7
Most recent comment from Kevin:HiI saw you edit the Header builder with Elementor and change the logo thereThanks !
Samsul Arifin
ThemeFTC for Elementor No WorkClosed
WooCommerce WP Theme Issues
Updated January 7, 2022 at 4:35am
4
Most recent comment from Kevin:Hi Samsul Arifin !Please go to Apparance->Install plugins download and activate ThemeFTC for Elementor plugin to use widgets from our themeThanks !
Jorge Emmanuel Sacha Barragan Barragan
When i update something (ex: A banner), the home page change to the blog page.Closed
WooCommerce WP Theme Issues
Updated January 4, 2022 at 3:11am
2
Most recent comment from Kevin:Hi Jorge Emmanuel Sacha Barragan !Please deactivate the FTC Importer plugin to avoid changing the current homepage and check againThanks !
osher Magar
Logo imageClosed
WooCommerce WP Theme Issues
Updated December 27, 2021 at 2:50am
3
Most recent comment from Kevin:Hi osher !Please refer to how to change the Logo according to the suggestion from belowLogo cannot be changedThanks, have a good day
Michel
Ajouter au panierClosed
WooCommerce WP Theme Issues
Updated December 27, 2021 at 2:48am
2
Most recent comment from Kevin:Hi Michel You have previously enabled this optionhttps://prnt.sc/24qb8kcat Theme options->Ecommerce->Woocommerce , it will hide all "add to cart" on the site# I turned it off and now it's worki ...
Michel
TraductionClosed
WooCommerce WP Theme Issues
Updated December 27, 2021 at 2:42am
5
Most recent comment from Kevin:Hi Michel !I made a translation on this topic, please translate these words herehttps://www.arisoa.re/wp-admin/admin.php?path=themes%2Forganico%2Flanguages%2Ffr_FR.po&bundle=organico&domain=organi ...
nabil
import demoClosed
WooCommerce WP Theme Issues
Updated December 24, 2021 at 2:43am
4
Most recent comment from Kevin:Hi masoudmotamedi !Your problem ticket has been responded to by us, please check from your sideThanks
masoudmotamedi
import demoClosed
WooCommerce WP Theme Issues
Updated December 24, 2021 at 2:39am
2
Most recent comment from Kevin:HiI helped you to set up demo 4 and shop page, Please clear the Cache and check again on the siteThanks
Amélie Darouchi
Theme OptionsClosed
Pre Sale Questions
Updated December 24, 2021 at 1:48am
6
Most recent comment from Kevin:Hi Deanna Johnson !That's exactly the plugin that activates Theme optionsHave a good day
Barron
Product pages- adding logo and remove graphicClosed
WooCommerce WP Theme Issues
Updated December 22, 2021 at 7:09am
3
Most recent comment from Kevin:HiIf you have any other problems on the site, please leave detailed information, we will check the details and help you fix it as soon as possible on the site.Thanks
Chris Dove
Home page not picking up updated theme coloursClosed
WooCommerce WP Theme Issues
Updated December 22, 2021 at 1:23am
8
Most recent comment from Kevin:Hi Chris !Of course, we will consider and adjust it in the next new updatesThanks