Okay

Public Tickets

Giuseppe Mobile MenuClosed WooCommerce WP Theme Issues   Updated May 24, 2022 at 2:05am   5 Most recent comment from Kevin:Hello Sheraz, Can you tell me the details of the error you are getting through attached pictures or videos? Thank you! sheraz khan mobile menuClosed WooCommerce WP Theme Issues   Updated May 24, 2022 at 2:02am   2 Most recent comment from Kevin:Hello Sheraz, (Sub-menu) I have reactivated our Mega Main Menu plugin and found it working fine, attached image below. Thank you! Quang How to remove popup newsletterClosed WooCommerce WP Theme Issues   Updated May 23, 2022 at 3:05pm   20 Most recent comment from Kevin:Hi , You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ... Quang Error when hover mouse in product image at homepage and product categoryClosed WooCommerce WP Theme Issues   Updated May 23, 2022 at 3:47am   2 Most recent comment from Kevin:Hello Quang, Since you don't have a hover image that results in that error. You have more photos for it like me so attached pictures below. Thank you! romecreation Shop Responsive problem ( Products category and Shop)Closed WooCommerce WP Theme Issues   Updated May 21, 2022 at 10:29am   8 Most recent comment from Kevin:Hi , You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ... Monish Somasundaram HeaderClosed WooCommerce WP Theme Issues   Updated May 12, 2022 at 12:23pm   25 Most recent comment from Kevin:Hi Monish, Happy to assist you, have a nice day. Thank you! Asim Khan All options not loadedClosed WooCommerce WP Theme Issues   Updated May 11, 2022 at 11:13am   10 Most recent comment from Kevin:Hi , You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ... Marco Soda Peto theme grid_list_nav in the shopClosed WooCommerce WP Theme Issues   Updated May 9, 2022 at 1:40am   2 Most recent comment from Kevin:Hi Marco, Can you tell us details about it with attached pictures? Thank you! Miguel Valenta Fehler nach der InstallationClosed WooCommerce WP Theme Issues   Updated May 6, 2022 at 8:33am   6 Most recent comment from Kevin:Hi Miguel, Your theme has been edited by me quite similar to the demo you requested, you clear the cache and check the site again. Thank you! Jonas Naves I change the logo, but it doesn't appearClosed WooCommerce WP Theme Issues   Updated May 5, 2022 at 5:37am   2 Most recent comment from Kevin:Hi, Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the specific ... claudio mobile footer menu for osapa themeClosed WooCommerce WP Theme Issues   Updated May 4, 2022 at 3:35am   6 Most recent comment from Kevin:Hi Claudio, Due to Elementor Header & Footer Builder plugin conflict, we have disabled it, please clear your cache and test your site again. Thank you! Hel Galib About Mobile sidebar menu icon in Android DevicesClosed WooCommerce WP Theme Issues   Updated May 3, 2022 at 2:03am   6 Most recent comment from Kevin:Hello Hel Galib, I have put the page in the form of Elementor, you can edit it as you want. Thank you! ortal Edit HeaderClosed WooCommerce WP Theme Issues   Updated April 26, 2022 at 8:39am   4 Most recent comment from Criss:Hi Ortal,I adjusted it evenly on the site, Please clear the Cache and check again on the siteThanks ! Chris Dove variable options not appearingClosed WooCommerce WP Theme Issues   Updated April 21, 2022 at 9:15am   13 Most recent comment from Martin Frank:Hi Chris,Thank, have a good day! ihssan MAIN MENU IS NOT THE SAME IN LAPTON AND SMARTPHONEClosed WooCommerce WP Theme Issues   Updated April 16, 2022 at 2:25am   4 Most recent comment from Criss:Hi, I have edited for you, you clear the cache and check the site again. Thank you!