Public Tickets
Hillary
loadingClosed
WooCommerce WP Theme Issues
Updated April 6, 2023 at 8:50am
3
Most recent comment from Martin Frank:Hi Hillary,
Sorry for the misunderstanding!
Actually, the "Home-26" is the "Home-2 WPBakery".
We noticed that the Homepage Importer loaded the Home-2 Elementor which you want to use already. And you ...
Luca
Product previewClosed
WooCommerce WP Theme Issues
Updated April 4, 2023 at 3:17pm
4
Most recent comment from Kevin:Hi Luca!You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ...
Adele Cirelli
information about demo layoutClosed
Pre Sale Questions
Updated March 29, 2023 at 9:30am
6
Most recent comment from Martin Frank:You're welcome!Sure, our support team will help you ASAP.Thanks!
David B
Yoast SEo Plugin not workingClosed
WooCommerce WP Theme Issues
Updated March 13, 2023 at 10:48am
13
Most recent comment from Martin Frank:Thanks!
Siddhesh
About Customization of headerClosed
WooCommerce WP Theme Issues
Updated March 13, 2023 at 2:59am
6
Most recent comment from Martin Frank:Hi Siddhesh,
Sorry for the late reply!
We had setup the Header Elementor on mobile for the site. Now you can edit Header on mobile by Elementor.
Thanks!
Geseell
the compare function is not workingClosed
WooCommerce WP Theme Issues
Updated March 9, 2023 at 1:32am
5
Most recent comment from Martin Frank:You're welcome! Thanks!
Luca
product page title and breadcrumbsClosed
WooCommerce WP Theme Issues
Updated March 6, 2023 at 2:12am
7
Most recent comment from Martin Frank:Hi Luca,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a ...
Siddhesh
About Customization of headerClosed
WooCommerce WP Theme Issues
Updated March 3, 2023 at 8:45am
4
Most recent comment from Martin Frank:Hi Siddhesh,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
Jukka Pakkanen
Checkout not asking delivery addressClosed
WooCommerce WP Theme Issues
Updated March 2, 2023 at 11:57am
5
Most recent comment from Martin Frank:You're welcome!
David B
Watermark across all of my blog postsClosed
WooCommerce WP Theme Issues
Updated February 25, 2023 at 8:28am
2
Most recent comment from Martin Frank:Hi David B,We sincerely apologize for the inconvenience!Please follow the instructions inside the attached screenshot to fix the issue.Thank you for using our theme!
Geseell
activation for variationsClosed
WooCommerce WP Theme Issues
Updated February 24, 2023 at 9:27am
8
Most recent comment from Martin Frank:You're welcome!
Can
Header & Topbar Style ProblemsClosed
WooCommerce WP Theme Issues
Updated February 21, 2023 at 3:16am
4
Most recent comment from Martin Frank:Hi Can,Yes, please clear cache of your browser as it still works fine from our end. See the attached screenshot.Thanks!
Perla Hughes
Homepage ImporterClosed
WooCommerce WP Theme Issues
Updated February 20, 2023 at 3:15am
2
Most recent comment from Martin Frank:Hi Perla,Sorry for the late reply!The Homepage Importer functionality is applied for some themes have so many Homepages demo like our Karo one. It has 65 Homepages demo.The Wedding theme has 8 Homepag ...
zakki
contact formClosed
Pre Sale Questions
Updated February 16, 2023 at 10:52am
2
Most recent comment from Martin Frank:Hi Zakki,Sorry, we don't see any problems. Can you explain more details?Thanks!
Auychai
https://themeftc.ticksy.com/ticket/3228568Closed
WooCommerce WP Theme Issues
Updated February 15, 2023 at 7:09am
4
Most recent comment from Martin Frank:You're welcome!