Public Tickets
ludovic
Changement intempestif de la page d'accueilClosed
WooCommerce WP Theme Issues
Updated September 5, 2023 at 2:52am
2
Most recent comment from Kevin:Hi ludovic, First of all, take my apologies for that inconvenience.
After import demo content, please deactivate Importer plugin and check again.
Regards,
seorankau
Demo imported not workingClosed
WooCommerce WP Theme Issues
Updated August 30, 2023 at 2:45am
7
Most recent comment from Kevin:Hi seorankau,Please clear cache and check again.https://prnt.sc/F1TCAdgTw2hpRegards,
parth
theme not importing as shown in demoClosed
WooCommerce WP Theme Issues
Updated August 26, 2023 at 5:17am
19
Most recent comment from Kevin:Hi parth,I imported demo images for you. Please double-check.Regards,
Luca
add to cart buttonClosed
WooCommerce WP Theme Issues
Updated August 17, 2023 at 2:10pm
6
Most recent comment from Kevin:Hi Luca,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating on ...
Samantha
No Elementor Setting Option for FTC HEaderClosed
WooCommerce WP Theme Issues
Updated August 17, 2023 at 7:32am
12
Most recent comment from Kevin:Hi Samantha,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating ...
Ashwin Pai
Karo ThemeClosed
WooCommerce WP Theme Issues
Updated August 11, 2023 at 12:52am
2
Most recent comment from Kevin:Hi Ashwin,Navigate to Theme Options > Ecommerce > Product Detail and you can select single product layout.Hope it helps.Regards,
Cindy
Compatibility Wordpress 6.3Closed
WooCommerce WP Theme Issues
Updated August 11, 2023 at 12:44am
2
Most recent comment from Kevin:Hi Cindy,Thanks for your question.I upgraded WordPress to 6.3 version on my end and everything worked fine.But remember, to avoid problems with the update we recommend creating a staging site (full co ...
Cindy
Contact form 7 does not workClosed
WooCommerce WP Theme Issues
Updated August 11, 2023 at 12:34am
8
Most recent comment from Kevin:Hi Cindy,You can try reCaptcha for the contact form 7 to avoid spam messages https://contactform7.com/recaptcha/Regards,
Esraa
HeaderClosed
WooCommerce WP Theme Issues
Updated August 9, 2023 at 6:54am
2
Most recent comment from Kevin:Hi Esraa,It means no FTC Header CPT by default.1. You can change header info in Appearance > Theme Options > General > Header of Inner pages2. Or you can edit header layout predefined in root theme di ...
Egemen Ozmen
http://mathildapareru.com/urun-kategori/basecoat/Closed
WooCommerce WP Theme Issues
Updated August 5, 2023 at 1:17am
6
Most recent comment from Kevin:Hi Egemen,Glad to hear the issue was resolved. I will check other question.Regards,
Mr Simon Blampey
Mega MenuClosed
WooCommerce WP Theme Issues
Updated August 2, 2023 at 2:00am
4
Most recent comment from Kevin:Hi Simon,1. By default, WooCommerce handles image size. You can set the image width from Appearance >> Customize >> WooCommerce >> Product images, however, the height of the image is automatically ge ...
Benjamin
A.I.Closed
Pre Sale Questions
Updated July 27, 2023 at 7:36am
2
Most recent comment from Martin Frank:Hi Benjamin,Currently the theme does not support it. We're in process to develop it.Thank you for your feedback!
Benjamin
Dove themeClosed
Pre Sale Questions
Updated July 27, 2023 at 7:31am
2
Most recent comment from Martin Frank:Hi Benjamin,Yes, of course! You'll have all the theme variations and sample content same as our demo.The theme is supported the Spanish also.Thank you for your concern!
Luca
Product Slider, Shop page and languageClosed
WooCommerce WP Theme Issues
Updated July 25, 2023 at 2:42am
27
Most recent comment from Kevin:Hi Luca,1. Please check again. https://prnt.sc/MWhL8WBdanqM2. Fixed.https://prnt.sc/4aeh6LCdpbjbRegards,
Nayan
Theme Demo Import IssuesClosed
WooCommerce WP Theme Issues
Updated July 22, 2023 at 10:14am
11
Most recent comment from Kevin:Hi Nayan,Please provide me with screenshots for better understanding.Regards,