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Public Tickets

Azer Something wrong with themeClosed WooCommerce WP Theme Issues   Updated September 11, 2023 at 2:57am   3 Most recent comment from Kevin:Hi Azer,I've fixed your issue. Please clear cache and check your site again.https://prnt.sc/BvtKV4JAXBafRegards, Alin Radu This theme requires the following plugin: ThemeFTC CoreClosed WooCommerce WP Theme Issues   Updated September 10, 2023 at 8:26am   8 Most recent comment from Kevin:Hi Alin,1. I've fixed your issue. Please check your site again. https://prnt.sc/80NAeeJ6-y9n2. Navigate here https://prnt.sc/zD_tRyvTcsof https://prnt.sc/yo_8s6WgF0IN3. If you have knowledge o ... Marcia cart adjustmentClosed Pre Sale Questions   Updated September 9, 2023 at 3:42am   4 Most recent comment from Kevin:Hi Marcia,If you want to edit Checkout fields, please read this article also https://woocommerce.com/products/woocommerce-checkout-field-editor/Regards, alslam The shop page side menu dosen't work on firefox and chromeClosed WooCommerce WP Theme Issues   Updated September 7, 2023 at 6:29am   7 Most recent comment from Kevin:Hi alslam,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating f ... ludovic Changement intempestif de la page d'accueilClosed WooCommerce WP Theme Issues   Updated September 5, 2023 at 2:52am   2 Most recent comment from Kevin:Hi ludovic, First of all, take my apologies for that inconvenience. After import demo content, please deactivate Importer plugin and check again. Regards, seorankau Demo imported not workingClosed WooCommerce WP Theme Issues   Updated August 30, 2023 at 2:45am   7 Most recent comment from Kevin:Hi seorankau,Please clear cache and check again.https://prnt.sc/F1TCAdgTw2hpRegards, parth theme not importing as shown in demoClosed WooCommerce WP Theme Issues   Updated August 26, 2023 at 5:17am   19 Most recent comment from Kevin:Hi parth,I imported demo images for you. Please double-check.Regards, Luca add to cart buttonClosed WooCommerce WP Theme Issues   Updated August 17, 2023 at 2:10pm   6 Most recent comment from Kevin:Hi Luca,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating on ... Samantha No Elementor Setting Option for FTC HEaderClosed WooCommerce WP Theme Issues   Updated August 17, 2023 at 7:32am   12 Most recent comment from Kevin:Hi Samantha,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating ... Ashwin Pai Karo ThemeClosed WooCommerce WP Theme Issues   Updated August 11, 2023 at 12:52am   2 Most recent comment from Kevin:Hi Ashwin,Navigate to Theme Options > Ecommerce > Product Detail and you can select single product layout.Hope it helps.Regards, Cindy Compatibility Wordpress 6.3Closed WooCommerce WP Theme Issues   Updated August 11, 2023 at 12:44am   2 Most recent comment from Kevin:Hi Cindy,Thanks for your question.I upgraded WordPress to 6.3 version on my end and everything worked fine.But remember, to avoid problems with the update we recommend creating a staging site (full co ... Cindy Contact form 7 does not workClosed WooCommerce WP Theme Issues   Updated August 11, 2023 at 12:34am   8 Most recent comment from Kevin:Hi Cindy,You can try reCaptcha for the contact form 7 to avoid spam messages https://contactform7.com/recaptcha/Regards, Esraa HeaderClosed WooCommerce WP Theme Issues   Updated August 9, 2023 at 6:54am   2 Most recent comment from Kevin:Hi Esraa,It means no FTC Header CPT by default.1. You can change header info in Appearance > Theme Options > General > Header of Inner pages2. Or you can edit header layout predefined in root theme di ... Egemen Ozmen http://mathildapareru.com/urun-kategori/basecoat/Closed WooCommerce WP Theme Issues   Updated August 5, 2023 at 1:17am   6 Most recent comment from Kevin:Hi Egemen,Glad to hear the issue was resolved. I will check other question.Regards, Mr Simon Blampey Mega MenuClosed WooCommerce WP Theme Issues   Updated August 2, 2023 at 2:00am   4 Most recent comment from Kevin:Hi Simon,1. By default, WooCommerce handles image size. You can set the image width from Appearance >> Customize >> WooCommerce >> Product images, however, the height of the image is automatically ge ...