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Public Tickets

Saad About TestimonialsClosed WooCommerce WP Theme Issues   Updated December 5, 2022 at 2:26am   2 Most recent comment from Kevin:Hi Saad, Sorry for the late reply.I see testimonials already displayed on your site. Thank you! Aleksandra Header styleClosed WooCommerce WP Theme Issues   Updated December 3, 2022 at 3:02am   6 Most recent comment from Martin Frank:Please check the screenshot that Kevin was sent you in the previous message. By removing that CSS line you will get the font color white. I see that you didn't remove it.Let me know then.Thanks! Jonathan Lawson Images on Homepage not loading - FTC Footer errorClosed WooCommerce WP Theme Issues   Updated November 28, 2022 at 8:01am   4 Most recent comment from Kevin:Hi Jon Lawson, You're welcome. Thank you! Saad About CustomizingClosed WooCommerce WP Theme Issues   Updated November 23, 2022 at 1:16am   2 Most recent comment from Kevin:Hi Saad, For the header and footer currently used by the element, you need to select the option for it, attached image 1. Thank you! Sisi Size chartClosed WooCommerce WP Theme Issues   Updated November 21, 2022 at 9:39am   2 Most recent comment from Kevin:Hi Sisi, You can change the Size chart image in the theme-option, attached image. I see DESCRIPTION showing normal text, attached images. Product title text mobile has been edited by me. Thank you! Mirek Sternik FTC products & Woocommerce products issueClosed WooCommerce WP Theme Issues   Updated November 18, 2022 at 1:38am   20 Most recent comment from Kevin:Hi Mirek, You're welcome. Thank you! Chloé breadcrumb title wrapperClosed Pre Sale Questions   Updated November 16, 2022 at 8:01am   2 Most recent comment from Martin Frank:Hi Chloé Pasquis,Sorry for the late reply!Yes, of course! You can remove or replace it.If you need any help, feel free to let us know.Thank you! Liam brown product placementClosed WooCommerce WP Theme Issues   Updated November 2, 2022 at 3:15am   3 Most recent comment from Charmy:Hi Liam,  I have just fixed your problem and now it's ok, Please delete the cache and check again. Thank you for using our theme! Mohamoud double click to open product pageClosed WooCommerce WP Theme Issues   Updated October 24, 2022 at 2:39am   2 Most recent comment from Kevin:Hi Mohamoud, You can change product hover in theme-option, attached image. Thank you! Luis Woocommerce issueClosed WooCommerce WP Theme Issues   Updated October 20, 2022 at 1:48pm   2 Most recent comment from Martin Frank:Hi Luis,We are going to update a new theme version.Can you please let us know what problems did you encounter with the Peto theme?Thank you for your feedback! Rustam How to change filtering products in CategoryClosed WooCommerce WP Theme Issues   Updated October 19, 2022 at 1:54am   2 Most recent comment from Kevin:Hi Rustam, You can change it in Appearance/customize/WooCommerce/Product Catalog, attached image. Thank you! Aleksandra Footer change impossibleClosed WooCommerce WP Theme Issues   Updated October 7, 2022 at 10:06am   2 Most recent comment from Martin Frank:Hi Aleksandra,Thank you for using our theme!Please go to Backend -> Elementor -> Settings -> Post Types to enable Elementor for "FTC Header" and "FTC Footer". See the attached screenshot.If you need f ... abdo How can I add video in my product?Closed WooCommerce WP Theme Issues   Updated October 4, 2022 at 3:34am   2 Most recent comment from Kevin:Hi Abdo, You can go to edit products to change the video link you want, attached image below. Thank you! Amol Maken Issues in making footerClosed WooCommerce WP Theme Issues   Updated October 3, 2022 at 4:12am   2 Most recent comment from Martin Frank:Hi Amol Maken,You selected the "Add New" footer. The content is blank. It's normal. You can add new contents inside it.Please go to Backend -> Appearance -> Widgets -> Product Categories Sidebar ... Mirek Sternik Elementor crashes on a shop pageClosed WooCommerce WP Theme Issues   Updated October 1, 2022 at 12:22am   6 Most recent comment from Martin Frank:You're welcome!