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Public Tickets

Olena Removing Log in from mobile versionClosed WooCommerce WP Theme Issues   Updated February 13, 2023 at 2:45am   6 Most recent comment from Martin Frank:Hi Olena,You're welcome!Don't forget to leave a review on the item page.It only takes a moment and really helps us to keep doing what we do best :) Just go to http://themeforest.net/downloa ... zakki speed up the siteClosed Pre Sale Questions   Updated February 9, 2023 at 2:41am   2 Most recent comment from Martin Frank:Hi Zakki,The Speed of the website depends on many factors. You should optimize your images, contents before uploading them into your site. Also you need deactivate unnecessary plugins and use some Ca ... Mario Blog impaginationClosed WooCommerce WP Theme Issues   Updated February 7, 2023 at 10:10am   4 Most recent comment from Martin Frank:All of the problems have been resolved. Thanks! zakki woocommerce excelling eCommerceClosed WooCommerce WP Theme Issues   Updated February 7, 2023 at 1:22am   4 Most recent comment from Martin Frank:Hi Zakki,You need to active it first. If it's the latest version already then there is no button "Update Now" anymore.Thanks! Mario edit footer elementsClosed WooCommerce WP Theme Issues   Updated February 6, 2023 at 9:51am   6 Most recent comment from Martin Frank:Hi Mario,It's been resolved. See the attached screenshot.Thanks! Mario LOGOClosed Pre Sale Questions   Updated February 5, 2023 at 8:53am   2 Most recent comment from Martin Frank:Hi Mario, Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the sp ... zakki logoClosed Pre Sale Questions   Updated February 3, 2023 at 2:18am   5 Most recent comment from Martin Frank:Hi Zakki,You should adjust your Logo image before uploading it to the site. Then select the Image Size is Full. You will receive the Logo on the website with the same dimensions as the Logo image befo ... zakki logo demonsionClosed Pre Sale Questions   Updated February 2, 2023 at 1:46am   2 Most recent comment from Martin Frank:Hi Zakki,You should adjust the Logo size yourself. It's depend on the Header of the site.Thank you! Geseell where are located some tools to customization of a themeClosed WooCommerce WP Theme Issues   Updated January 31, 2023 at 4:00am   3 Most recent comment from Kevin:Hi Geseell , Sorry for the late reply.I will help you in the ticket,https://themeftc.ticksy.com/ticket/3212007 Thank you! Can Footer not editedClosed WooCommerce WP Theme Issues   Updated January 31, 2023 at 1:28am   4 Most recent comment from Kevin:Hi , You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ... Tatiane pacote do tema para dowloadClosed WooCommerce WP Theme Issues   Updated January 30, 2023 at 2:04pm   2 Most recent comment from Martin Frank:Hi Tatiane,What item did you purchase?You should contact Envato by this link https://help.market.envato.com/hc/en-us/Thank you and good luck! Jukka Pakkanen Pages not working, crashingClosed WooCommerce WP Theme Issues   Updated January 30, 2023 at 8:46am   5 Most recent comment from Kevin:Hi Jukka, Sorry for the late reply.I don't install anything, I still edit-page on your site normally, you can try Deactivate each plugin to check. Thank you! Krzysztof brandsClosed WooCommerce WP Theme Issues   Updated January 29, 2023 at 9:10am   4 Most recent comment from Martin Frank:Sorry! Currently they don't have any relation. There is no field in the product edit form. Thank you! Krzysztof disable inline styleClosed WooCommerce WP Theme Issues   Updated January 29, 2023 at 8:59am   4 Most recent comment from Martin Frank:You're welcome! zakki shop pageClosed WooCommerce WP Theme Issues   Updated January 28, 2023 at 3:08am   2 Most recent comment from Kevin:Hi Zakki, You can follow the link to edit the css style, attached image. Thank you!