Public Tickets
Geseell
activation for variationsClosed
WooCommerce WP Theme Issues
Updated February 24, 2023 at 9:27am
8
Most recent comment from Martin Frank:You're welcome!
Can
Header & Topbar Style ProblemsClosed
WooCommerce WP Theme Issues
Updated February 21, 2023 at 3:16am
4
Most recent comment from Martin Frank:Hi Can,Yes, please clear cache of your browser as it still works fine from our end. See the attached screenshot.Thanks!
Perla Hughes
Homepage ImporterClosed
WooCommerce WP Theme Issues
Updated February 20, 2023 at 3:15am
2
Most recent comment from Martin Frank:Hi Perla,Sorry for the late reply!The Homepage Importer functionality is applied for some themes have so many Homepages demo like our Karo one. It has 65 Homepages demo.The Wedding theme has 8 Homepag ...
zakki
contact formClosed
Pre Sale Questions
Updated February 16, 2023 at 10:52am
2
Most recent comment from Martin Frank:Hi Zakki,Sorry, we don't see any problems. Can you explain more details?Thanks!
Auychai
https://themeftc.ticksy.com/ticket/3228568Closed
WooCommerce WP Theme Issues
Updated February 15, 2023 at 7:09am
4
Most recent comment from Martin Frank:You're welcome!
Olena
Removing Log in from mobile versionClosed
WooCommerce WP Theme Issues
Updated February 13, 2023 at 2:45am
6
Most recent comment from Martin Frank:Hi Olena,You're welcome!Don't forget to leave a review on the item page.It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloa ...
zakki
speed up the siteClosed
Pre Sale Questions
Updated February 9, 2023 at 2:41am
2
Most recent comment from Martin Frank:Hi Zakki,The Speed of the website depends on many factors. You should optimize your images, contents before uploading them into your site.
Also you need deactivate unnecessary plugins and use some Ca ...
Mario
Blog impaginationClosed
WooCommerce WP Theme Issues
Updated February 7, 2023 at 10:10am
4
Most recent comment from Martin Frank:All of the problems have been resolved. Thanks!
zakki
woocommerce excelling eCommerceClosed
WooCommerce WP Theme Issues
Updated February 7, 2023 at 1:22am
4
Most recent comment from Martin Frank:Hi Zakki,You need to active it first. If it's the latest version already then there is no button "Update Now" anymore.Thanks!
Mario
edit footer elementsClosed
WooCommerce WP Theme Issues
Updated February 6, 2023 at 9:51am
6
Most recent comment from Martin Frank:Hi Mario,It's been resolved. See the attached screenshot.Thanks!
Mario
LOGOClosed
Pre Sale Questions
Updated February 5, 2023 at 8:53am
2
Most recent comment from Martin Frank:Hi Mario,
Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the sp ...
zakki
logoClosed
Pre Sale Questions
Updated February 3, 2023 at 2:18am
5
Most recent comment from Martin Frank:Hi Zakki,You should adjust your Logo image before uploading it to the site. Then select the Image Size is Full. You will receive the Logo on the website with the same dimensions as the Logo image befo ...
zakki
logo demonsionClosed
Pre Sale Questions
Updated February 2, 2023 at 1:46am
2
Most recent comment from Martin Frank:Hi Zakki,You should adjust the Logo size yourself. It's depend on the Header of the site.Thank you!
Geseell
where are located some tools to customization of a themeClosed
WooCommerce WP Theme Issues
Updated January 31, 2023 at 4:00am
3
Most recent comment from Kevin:Hi Geseell ,
Sorry for the late reply.I will help you in the ticket,https://themeftc.ticksy.com/ticket/3212007
Thank you!
Can
Footer not editedClosed
WooCommerce WP Theme Issues
Updated January 31, 2023 at 1:28am
4
Most recent comment from Kevin:Hi ,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ...