Public Tickets
Liam brown
product placementClosed
WooCommerce WP Theme Issues
Updated November 2, 2022 at 3:15am
3
Most recent comment from Criss:Hi Liam,
I have just fixed your problem and now it's ok,
Please delete the cache and check again.
Thank you for using our theme!
Mohamoud
double click to open product pageClosed
WooCommerce WP Theme Issues
Updated October 24, 2022 at 2:39am
2
Most recent comment from Kevin:Hi Mohamoud,
You can change product hover in theme-option, attached image.
Thank you!
Luis
Woocommerce issueClosed
WooCommerce WP Theme Issues
Updated October 20, 2022 at 1:48pm
2
Most recent comment from Martin Frank:Hi Luis,We are going to update a new theme version.Can you please let us know what problems did you encounter with the Peto theme?Thank you for your feedback!
Rustam
How to change filtering products in CategoryClosed
WooCommerce WP Theme Issues
Updated October 19, 2022 at 1:54am
2
Most recent comment from Kevin:Hi Rustam,
You can change it in Appearance/customize/WooCommerce/Product Catalog, attached image.
Thank you!
Aleksandra
Footer change impossibleClosed
WooCommerce WP Theme Issues
Updated October 7, 2022 at 10:06am
2
Most recent comment from Martin Frank:Hi Aleksandra,Thank you for using our theme!Please go to Backend -> Elementor -> Settings -> Post Types to enable Elementor for "FTC Header" and "FTC Footer". See the attached screenshot.If you need f ...
abdo
How can I add video in my product?Closed
WooCommerce WP Theme Issues
Updated October 4, 2022 at 3:34am
2
Most recent comment from Kevin:Hi Abdo,
You can go to edit products to change the video link you want, attached image below.
Thank you!
Amol Maken
Issues in making footerClosed
WooCommerce WP Theme Issues
Updated October 3, 2022 at 4:12am
2
Most recent comment from Martin Frank:Hi Amol Maken,You selected the "Add New" footer. The content is blank. It's normal. You can add new contents inside it.Please go to Backend -> Appearance -> Widgets -> Product Categories Sidebar ...
Mirek Sternik
Elementor crashes on a shop pageClosed
WooCommerce WP Theme Issues
Updated October 1, 2022 at 12:22am
6
Most recent comment from Martin Frank:You're welcome!
Mirek Sternik
Serve different size of images on FTC product sliderClosed
WooCommerce WP Theme Issues
Updated October 1, 2022 at 12:21am
6
Most recent comment from Martin Frank:Yes, of course! We are going to update the theme. We will fix the bugs and add new features.Thank you!
Slaven Beram
Outdated WPBakery Page BuilderClosed
WooCommerce WP Theme Issues
Updated September 30, 2022 at 2:48pm
7
Most recent comment from Martin Frank:Hi Mirek,The WPBakery Page Builder is updated to latest version 6.9.0 for your site. You can see the attached screenshot.Thank you!
Mubasher Hassan
How to hide Additional Information Tab in product pageClosed
WooCommerce WP Theme Issues
Updated September 27, 2022 at 8:19am
3
Most recent comment from Kevin:Hi Mubasher Hassan,
I have edited for you, you clear the cache and check the site again.
Thank you!
Mubasher Hassan
Different menu is displayed on mobile devicesClosed
WooCommerce WP Theme Issues
Updated September 22, 2022 at 7:00am
4
Most recent comment from Kevin:Hi ,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ...
Xoxe Garcia
Page ShopClosed
WooCommerce WP Theme Issues
Updated September 15, 2022 at 7:15am
8
Most recent comment from Martin Frank:We have the list of categories in Shop page in Grid layout only. You can refer this demo link https://karo.themeftc.com/elementor/shop/?opt-cate=categoriesThank you!
Xoxe Garcia
Question about composerClosed
WooCommerce WP Theme Issues
Updated September 9, 2022 at 9:44am
4
Most recent comment from Kevin:Hi Xoxe Garcia,
You can see I've tried it and it's only available on some modules, attached image below.
Thank you!
Xoxe Garcia
Question about footerClosed
WooCommerce WP Theme Issues
Updated September 8, 2022 at 9:23am
7
Most recent comment from Martin Frank:You're welcome!