Public Tickets
Alex
Color of the top headerClosed
WooCommerce WP Theme Issues
Updated January 28, 2020 at 3:44pm
4
Most recent comment from Martin Frank:Hi ,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a goo ...
Michael Avila
Menu PrincipalClosed
WooCommerce WP Theme Issues
Updated January 26, 2020 at 5:07pm
2
Most recent comment from Kevin:Hi Michael !Please leave a request details or a picture of the problem you are having, it will be easier for me to help you solve it.thank you
Naseer Ahmad
Theme Option not importClosed
WooCommerce WP Theme Issues
Updated January 26, 2020 at 5:04pm
10
Most recent comment from Kevin:Hi Naseer Ahmad !I checked and everything works fine when editing the slider,https://prnt.sc/qt46l1Please clear the Cache and check again or use another browser to check this problemthank you
Tom Mccaffery
Update?Closed
WooCommerce WP Theme Issues
Updated January 23, 2020 at 5:48pm
3
Most recent comment from Kevin:Hi Tom !Your update with WPBakery is to delete it in the Plugin section and reload at Appearance-> Install pluginthank you
eran
add recent posts notifications on headerClosed
WooCommerce WP Theme Issues
Updated January 23, 2020 at 12:09pm
3
Most recent comment from Kevin:Hi eran You go to Appearance-> Custimize-> Ecommerce-> Store Notice to change the information and options as suggested below.https://prnt.sc/qrr019thank you
Jana
Sticky MenuClosed
WooCommerce WP Theme Issues
Updated January 20, 2020 at 1:46am
3
Most recent comment from Kevin:Hi Jana !# to turn off Sticky menu go to theme options-> General-> Header of inner page and choose to turn off sticky menu# go to Appearance-> Widgets select Sidebar "Footer Middle" to open it and che ...
Edy Suma
Total price on checkout pageClosed
WooCommerce WP Theme Issues
Updated January 14, 2020 at 9:05am
8
Most recent comment from Kevin:Hi Edy Suma !It's okay, thank you very much for that, have a nice day
Rob van der Heijden
Total price on checkout pageClosed
WooCommerce WP Theme Issues
Updated January 14, 2020 at 2:02am
12
Most recent comment from Kevin:Hi Edy Suma !
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
Mohamadreza
Will there any problem if i deactivate some pluginsClosed
WooCommerce WP Theme Issues
Updated January 13, 2020 at 4:28am
2
Most recent comment from Kevin:Hi Mohamadreza !These plugins are not in the necessary plugins section of the theme, you can completely deactivate it without fear of affecting the theme.thank you
Mohamadreza
Problem in showing statistical part in home pageClosed
WooCommerce WP Theme Issues
Updated January 13, 2020 at 4:04am
4
Most recent comment from Kevin:Hi Mohamadreza !thank you very much !
Noor
karo theme issuesClosed
WooCommerce WP Theme Issues
Updated January 13, 2020 at 1:43am
15
Most recent comment from Kevin:Hi Noor !I have updated the ThemeFTC plugin to fix display issues, please check the site againthank you
Rami
Instagram feed doesn't workClosed
WooCommerce WP Theme Issues
Updated January 11, 2020 at 1:51am
2
Most recent comment from Kevin:Hi Rami !There is a problem with querying and higher security of Instagram which has caused a problem with the widget retrieving data from the themeUse the plugin to display your Insta photos with lot ...
Monica
Wp BakeryClosed
WooCommerce WP Theme Issues
Updated January 10, 2020 at 1:28am
3
Most recent comment from Kevin:Hi Monica !
Please go to Plugin,Choose WPBakery deactivate and delete it first. Then go to Appearance->Install Plugin and install it again.
It is the latest current version
Thank you!
Ayman Aoun
HomePage keeps changing to latest postsClosed
WooCommerce WP Theme Issues
Updated January 3, 2020 at 9:08am
2
Most recent comment from Kevin:Hi Ayman Aoun !Please deactivate plugin "FTC Importer" your problem will be solvedthank you
Ibtesam Safdar
Demo content not loadingClosed
WooCommerce WP Theme Issues
Updated January 3, 2020 at 1:27am
3
Most recent comment from Kevin:HI Ibtesam Safdar !Please leave the site name and wp-admin account access, I will check the details and help you complete the demo on the site quickly and accurately.thank you