Public Tickets
Charlène
Whishlist buttonClosed
WooCommerce WP Theme Issues
Updated March 7, 2020 at 1:27am
6
Most recent comment from Kevin:Hi Charlène !I have checked and Wishlist is active on the site, I have adjusted it before, please clear the browser's cache or try on another browser, or an incognito browserthank you
Juan
How to add more filters to the product search?Closed
WooCommerce WP Theme Issues
Updated March 5, 2020 at 2:27am
4
Most recent comment from Kevin:Hi Juan Woocommerce provides Filter prodyct by attribute filter and you can use it at widgetthank you
Walter
Filter additional information by product categoriesClosed
WooCommerce WP Theme Issues
Updated March 3, 2020 at 1:29am
2
Most recent comment from Kevin:Hi Walter !
additional information section of the product tab and information taken from product attributesadd_filter('woocommerce_product_tabs', 'remove_additional_information_tab ...
Yap Khoon Tian
EnquiryClosed
Pre Sale Questions
Updated February 23, 2020 at 4:10am
2
Most recent comment from Martin Frank:Hi Yap Khoon Tian,
Regarding to the Beauty template and Spa, you can see some of our themes here
https://themeforest.net/item/vani-beauty-responsive-woocommerce-wordpress-theme/20335912
https://themef ...
AR
NEW ARRIVALS AND BEST SELLER IMAGES FROM HOME PAGE DISAPPEARSClosed
WooCommerce WP Theme Issues
Updated February 21, 2020 at 1:50am
2
Most recent comment from Kevin:Hi AR#what you need to do is go to the Edit page, select the FTC Product Slider block and select the product category to display the product,delete the old category at that field and type the name or ...
MR YOANN THOMAS
Homepage URL issueClosed
WooCommerce WP Theme Issues
Updated February 20, 2020 at 8:42am
4
Most recent comment from Kevin:Hi MR YOANN THOMAS !Please contact us again if there are related issuesthank you
Konrad
Woocomerce product description lookClosed
WooCommerce WP Theme Issues
Updated February 18, 2020 at 1:46am
6
Most recent comment from Kevin:Hi Fernando !Please open a separate ticket for me and you to discuss your problem in detail, thank you for your cooperationthank you
Rain H
Links to Ordo Images - Theme 8 Plant StoreClosed
WooCommerce WP Theme Issues
Updated February 15, 2020 at 1:18am
11
Most recent comment from Kevin:Hi Rane Honablue
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could le ...
Larry
Is WPML compatible with my FTC Theme?Closed
WooCommerce WP Theme Issues
Updated February 14, 2020 at 3:17am
2
Most recent comment from Kevin:Hi Ben !WPML is fully compatible with the theme and is an effective multilingual translator, please use it on your site.thank you
Carole MAHAIE
Woocommerce tabsClosed
WooCommerce WP Theme Issues
Updated February 13, 2020 at 8:07am
6
Most recent comment from Kevin:Hi Carole MAHAIE !thank you, Glad to help you !
nitin
slider issueClosed
WooCommerce WP Theme Issues
Updated February 10, 2020 at 9:14am
2
Most recent comment from Kevin:Hi nitin !Please leave the site name, wp-admin access page and the attached image of the problem, we will check the details and help you fix it.thank you
edwin A
add to cart buttonClosed
WooCommerce WP Theme Issues
Updated February 8, 2020 at 1:33am
3
Most recent comment from Kevin:Hi edwin A !Thank you, have a nice day
Alex
Logo Size AdjustmentClosed
WooCommerce WP Theme Issues
Updated February 5, 2020 at 2:29am
11
Most recent comment from Kevin:Hi Alex !thank you, Glad to help you
Eddie Martin
read more buttons scroll backwardsClosed
WooCommerce WP Theme Issues
Updated February 5, 2020 at 2:28am
2
Most recent comment from Kevin:Hi Eddie Martin !Please provide your wp-admin account, I will check the details of the problem and help you fix itthank you
edwin A
Where can i edit html codes for the theme pagesClosed
WooCommerce WP Theme Issues
Updated February 4, 2020 at 8:22am
4
Most recent comment from Kevin:Hi edwin A !# Title product in the product details page is leaving the H1 tag with a font-size of 20px, you can change it by adding the following css property at Appearance-> Custimize-> Additional ...