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Public Tickets

Monica Wp BakeryClosed WooCommerce WP Theme Issues   Updated January 10, 2020 at 1:28am   3 Most recent comment from Kevin:Hi Monica ! Please go to Plugin,Choose WPBakery  deactivate and delete it first. Then go to Appearance->Install Plugin and install it again. It is the latest current version Thank you! Ayman Aoun HomePage keeps changing to latest postsClosed WooCommerce WP Theme Issues   Updated January 3, 2020 at 9:08am   2 Most recent comment from Kevin:Hi Ayman Aoun !Please deactivate plugin "FTC Importer" your problem will be solvedthank you Ibtesam Safdar Demo content not loadingClosed WooCommerce WP Theme Issues   Updated January 3, 2020 at 1:27am   3 Most recent comment from Kevin:HI Ibtesam Safdar !Please leave the site name and wp-admin account access, I will check the details and help you complete the demo on the site quickly and accurately.thank you Noor Mohammad How to remove instagram feed from homepageClosed WooCommerce WP Theme Issues   Updated December 31, 2020 at 7:59am   2 Most recent comment from Kevin:Hi Noor Mohammad  !go to Footer in menu-admin select footer-top and delete the item "FTC Instagram Feed" is used to display this instagram imagethank you Alec WP Bakery Page builderClosed WooCommerce WP Theme Issues   Updated December 31, 2020 at 1:39am   4 Most recent comment from Kevin:Hi Alec You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a ... Noor Mohammad primary color is not change on HomepageClosed WooCommerce WP Theme Issues   Updated December 31, 2020 at 1:39am   2 Most recent comment from Kevin:Hi Noor Mohammad Currently in each page is allowed to select the nine color of each page and it is hidden, please leave your wp-admin account, I will turn it on and you can adjust it correctly.thank ... PArth KARO THEMEClosed WooCommerce WP Theme Issues   Updated December 30, 2020 at 2:22am   2 Most recent comment from Kevin:Hi PArth !You can use the plugin "Ecwid Ecommerce Shopping Cart"https://wordpress.org/plugins/ecwid-shopping-cart/and proceed with the installation of this plugin on the WP site with our theme and se ... Tony Brown Problems with Products not displaying title, price, etc.Closed WooCommerce WP Theme Issues   Updated December 30, 2020 at 1:55am   3 Most recent comment from Kevin:Hi Tony Brown !Outdated files are the woocommerce files that are in the theme we inherited and overwritten to design the theme.If you manually update it will cause an error because it is outside our ... Noor Mohammad In header, My search icon is not working on karo jewelry themeClosed WooCommerce WP Theme Issues   Updated December 30, 2020 at 1:39am   2 Most recent comment from Kevin:Hi Noor Mohammad !Add this css property at Appearance-> Customize-> Additional CSS.fa.fa-search: before {    font-family: simple-line-icons;    content: "e090" !important;}thank you Mohamadreza Problem in showing product tagsClosed WooCommerce WP Theme Issues   Updated December 24, 2019 at 2:10am   4 Most recent comment from Kevin:Hi Mohamadreza !I have added a function to change the "Description" tab section.and add tags to the product being viewed# to change the "Tags" styleAdd the following css property at Appearance-> Custo ... Can Esen double single_variation:wrap on single product pageClosed WooCommerce WP Theme Issues   Updated December 20, 2019 at 1:27am   19 Most recent comment from Kevin:Hi Can Esen !thank you, Have a good day Anastasia Mavropoulou sticky headerClosed WooCommerce WP Theme Issues   Updated December 19, 2019 at 2:43am   5 Most recent comment from Kevin:Hi Malgorzata and Igor  !Please create a separate ticket, I will check each site's details and help you adjust itthank you Harsh not able install the theme , not showing the karo tab in dashboardClosed WooCommerce WP Theme Issues   Updated December 17, 2019 at 8:47am   2 Most recent comment from Kevin:Hi Harsh !Please leave your product code, site name and wp-admin access account, I will check the details of the problem and help you set up a demo on the sitethank you Darnell Manning Theme Installation ProblemsClosed WooCommerce WP Theme Issues   Updated December 17, 2019 at 2:20am   6 Most recent comment from Kevin:Hi Darnell Manning !Congratulations, have a nice daythank you Malgorzata shop sidebar problemClosed WooCommerce WP Theme Issues   Updated December 16, 2019 at 3:50am   4 Most recent comment from Martin Frank:Hi Małgorzata,You are welcome!Please leave us a good review on the item page on themeforest http://themeforest.net/downloadsThank you so much and have a successful week ahead