Public Tickets
Noor Mohammad
primary color is not change on HomepageClosed
WooCommerce WP Theme Issues
Updated December 31, 2020 at 1:39am
2
Most recent comment from Kevin:Hi Noor Mohammad Currently in each page is allowed to select the nine color of each page and it is hidden, please leave your wp-admin account, I will turn it on and you can adjust it correctly.thank ...
PArth
KARO THEMEClosed
WooCommerce WP Theme Issues
Updated December 30, 2020 at 2:22am
2
Most recent comment from Kevin:Hi PArth !You can use the plugin "Ecwid Ecommerce Shopping Cart"https://wordpress.org/plugins/ecwid-shopping-cart/and proceed with the installation of this plugin on the WP site with our theme and se ...
Tony Brown
Problems with Products not displaying title, price, etc.Closed
WooCommerce WP Theme Issues
Updated December 30, 2020 at 1:55am
3
Most recent comment from Kevin:Hi Tony Brown !Outdated files are the woocommerce files that are in the theme we inherited and overwritten to design the theme.If you manually update it will cause an error because it is outside our ...
Noor Mohammad
In header, My search icon is not working on karo jewelry themeClosed
WooCommerce WP Theme Issues
Updated December 30, 2020 at 1:39am
2
Most recent comment from Kevin:Hi Noor Mohammad !Add this css property at Appearance-> Customize-> Additional CSS.fa.fa-search: before { font-family: simple-line-icons; content: "e090" !important;}thank you
Mohamadreza
Problem in showing product tagsClosed
WooCommerce WP Theme Issues
Updated December 24, 2019 at 2:10am
4
Most recent comment from Kevin:Hi Mohamadreza !I have added a function to change the "Description" tab section.and add tags to the product being viewed# to change the "Tags" styleAdd the following css property at Appearance-> Custo ...
Can Esen
double single_variation:wrap on single product pageClosed
WooCommerce WP Theme Issues
Updated December 20, 2019 at 1:27am
19
Most recent comment from Kevin:Hi Can Esen !thank you, Have a good day
Anastasia Mavropoulou
sticky headerClosed
WooCommerce WP Theme Issues
Updated December 19, 2019 at 2:43am
5
Most recent comment from Kevin:Hi Malgorzata and Igor !Please create a separate ticket, I will check each site's details and help you adjust itthank you
Harsh
not able install the theme , not showing the karo tab in dashboardClosed
WooCommerce WP Theme Issues
Updated December 17, 2019 at 8:47am
2
Most recent comment from Kevin:Hi Harsh !Please leave your product code, site name and wp-admin access account, I will check the details of the problem and help you set up a demo on the sitethank you
Darnell Manning
Theme Installation ProblemsClosed
WooCommerce WP Theme Issues
Updated December 17, 2019 at 2:20am
6
Most recent comment from Kevin:Hi Darnell Manning !Congratulations, have a nice daythank you
Malgorzata
shop sidebar problemClosed
WooCommerce WP Theme Issues
Updated December 16, 2019 at 3:50am
4
Most recent comment from Martin Frank:Hi Małgorzata,You are welcome!Please leave us a good review on the item page on themeforest http://themeforest.net/downloadsThank you so much and have a successful week ahead
Zeynelabidin Ertür
Karo Theme Sample data loadClosed
WooCommerce WP Theme Issues
Updated December 16, 2019 at 3:37am
3
Most recent comment from Martin Frank:Hi Zeynelabidin Ertür,Well doneThank you so much for contacting us!Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really ...
YouTech
The Title of the Shop page is not visibleClosed
WooCommerce WP Theme Issues
Updated December 13, 2019 at 1:40am
2
Most recent comment from Kevin:Hi YouTech !# I adjusted the display of the product title# I checked and the shopping cart page is still displayed correctly, please clear the Cache and check againand resend the image if you get an ...
Tugay Cantaş
Products per RowClosed
WooCommerce WP Theme Issues
Updated December 12, 2019 at 1:41am
4
Most recent comment from Kevin:Hi Tugay Cantaş! If you do not want to use the sidebar but still want to display 3 products in a row, you can leave your wp-admin account, I will check the details and help you adjust it.thank you
Rami
Unable to add a new sidebarClosed
WooCommerce WP Theme Issues
Updated December 13, 2019 at 1:19am
5
Most recent comment from Kevin:Hi Rami !so as not to waste time and trouble finding your errorsPlease refer to this document to create functions on the site by adding shortcode in the instructions to the functions.php filehttps:/ ...
Alex
How to resize logo in default layoutClosed
WooCommerce WP Theme Issues
Updated December 11, 2019 at 3:10am
8
Most recent comment from Kevin:Hi Michael !you're welcome, nice to help youthank you