Public Tickets
JHON
Resize dimentions imagesClosed
WooCommerce WP Theme Issues
Updated January 16, 2018 at 2:20am
2
Most recent comment from Charmy:Hi,In your case, you can increase the size in setting of woocommerce(dashboard > woocommerce > settings > product > display) You can change size for image product then use regenerate thumbnails plugin ...
Bigyan
Mobile menu issueClosed
WooCommerce WP Theme Issues
Updated January 14, 2018 at 4:06pm
3
Most recent comment from gabriele:thank you, i solved it.
Rube
nav list in shop pageClosed
WooCommerce WP Theme Issues
Updated January 12, 2018 at 1:35pm
4
Most recent comment from Charmy:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ...
Kevin Miao
Install RangoClosed
WooCommerce WP Theme Issues
Updated January 10, 2018 at 3:07am
2
Most recent comment from Charmy:Hi,
I think you uploaded all package for install it. Our download file have doccument and theme file.
you must upload file theme for install it. and read our doccument to know how to config it.
Le ...
Andre
change header layout, css brokenClosed
WooCommerce WP Theme Issues
Updated January 8, 2018 at 3:05am
2
Most recent comment from Charmy:Hi,
If you wanna use this header for shop page, you need turn on breadcrumb on this page.You can help me check on theme options > header http://prntscr.com/hxg1irand option of page. Make sure you ha ...
Andre
remove google map footerClosed
WooCommerce WP Theme Issues
Updated January 8, 2018 at 2:46am
2
Most recent comment from Charmy:Hi,You can go to dashboard > FTC-footer > footer middle and remove element FTC google map.Thank you.
sagar
Bannaer description hidden on mobile deviceClosed
WooCommerce WP Theme Issues
Updated December 29, 2017 at 10:01am
2
Most recent comment from Charmy:Hi,You can check this option of revolution slider http://prntscr.com/htqemdThank you.
David
prototype on wordpress issuesClosed
WooCommerce WP Theme Issues
Updated December 29, 2017 at 1:30am
2
Most recent comment from Charmy:Hi,
You wanna make your site like our demo site, right?
You must install all recommend plugin and import our demo_content.
You can follow our document for this.
Please let me know if we can be of ...
Beto
Add sidebar in new page not workingClosed
WooCommerce WP Theme Issues
Updated December 23, 2017 at 2:30am
2
Most recent comment from Charmy:Hi,You can help me replace this file for update it (see attachment) in wp-content/themes/rango/page.phpThank you.
Gianluca
No nav menu on mobileClosed
WooCommerce WP Theme Issues
Updated December 22, 2017 at 1:57am
4
Most recent comment from Charmy:I have just fixed it, You can check it again.Don't forget remove cache from your plugin and browser first.Thanks
Srdjan
How to change "Fresh From Our Farm" element? - Ordo themeClosed
WooCommerce WP Theme Issues
Updated December 22, 2017 at 1:36am
4
Most recent comment from Charmy:You are welcome!Thank for using our theme.
Jerome
Credo theme : Product deal of the weekClosed
WooCommerce WP Theme Issues
Updated December 22, 2017 at 1:33am
4
Most recent comment from Charmy:Hi,You can go to Wp Bakery Page Builder > Role manager, select custom in Post types and choose ftc_footer then save your change. That's all.Thank you.
Ahmed
Cant import demo pagesClosed
WooCommerce WP Theme Issues
Updated December 19, 2017 at 3:08am
2
Most recent comment from Charmy:Hi,Before installing the theme and import demo_data you should configure hosting like increase upload_limit_filesize, proxy_timeout, memory_limit...then you can import our demo faster.Thanks
Tanush Mahalka
Wordpress Dashboard login IssueClosed
WooCommerce WP Theme Issues
Updated December 19, 2017 at 1:39am
2
Most recent comment from Charmy:Good morning,You can check it on your host or wordpress version. I think it's not problem of the theme.Let me know then...Thanks
Ramón Molina
shop page in homeClosed
WooCommerce WP Theme Issues
Updated December 18, 2017 at 9:05am
2
Most recent comment from Charmy:Hi,You can set shop page of woocommerce on settings and this page auto update all your product to this page. If you wanna set shop page to home page you can change it on Dashboard> settings > reading ...