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Public Tickets

Dusan Footer widgetsClosed WooCommerce WP Theme Issues   Updated November 23, 2017 at 10:17am   7 Most recent comment from Criss:You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ... Av no nav menu on mobile siteClosed WooCommerce WP Theme Issues   Updated November 23, 2017 at 2:27am   4 Most recent comment from Martin Frank:Hi Trevor , Please read your ticket. https://themeftc.ticksy.com/ticket/1378187Thank you! Dusan Rename "Shoppping" cardClosed WooCommerce WP Theme Issues   Updated November 22, 2017 at 1:31am   2 Most recent comment from Criss:Hi,You can change it in wp-content/themes/rango/inc/woo/function.php , in line 86 http://prntscr.com/hdkl72Have a nice day! Thanks. Marc BlogClosed WooCommerce WP Theme Issues   Updated November 16, 2017 at 2:50am   3 Most recent comment from Criss:Hi, Thank for using our theme. Please let me know if we can be of further assistance. I will try to help you faster! If you're happy with the theme and support you received we would really appreciat ... javier lightboxClosed WooCommerce WP Theme Issues   Updated November 15, 2017 at 9:10am   4 Most recent comment from Criss:I think it's possible with other plugin! Daros Web Error "not found" on mobile devicesClosed WooCommerce WP Theme Issues   Updated November 10, 2017 at 8:51am   2 Most recent comment from Criss:Hi, can you install other theme and try to view with your phone. If you can't view other theme on mobile. Please contact with your host to find the problem. If your site display well with other theme ... mohamed how can i edit the form in checkout pageClosed WooCommerce WP Theme Issues   Updated November 8, 2017 at 1:38am   2 Most recent comment from Criss:Hi,This field is form check out of woocommerce, you can't edit them! May be you can find something you wanna change in Woocommerce > settings > check out  http://prntscr.com/h7l17i. Or you can edit ... Macarena errorClosed WooCommerce WP Theme Issues   Updated November 7, 2017 at 9:21am   2 Most recent comment from Criss:Hi,Can you give me some information about this error? You got this message when you install theme? or active plugin or import demo-content? Kory Samson Logo Display IssuesClosed WooCommerce WP Theme Issues   Updated November 7, 2017 at 6:40am   6 Most recent comment from Criss:You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ... Tin Can we add video on product descriptionClosed WooCommerce WP Theme Issues   Updated November 7, 2017 at 1:47am   2 Most recent comment from Criss:Hi,Of course, you can add video on product descripton . http://prntscr.com/h751mcThanks Srdjan fatal error - plugin ThemeFTCClosed WooCommerce WP Theme Issues   Updated November 3, 2017 at 4:16am   5 Most recent comment from Martin Frank:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Mohan Visual Composer is not availableClosed WooCommerce WP Theme Issues   Updated October 31, 2017 at 11:42am   6 Most recent comment from Martin Frank:Thanks! jafir abbas problemClosed WooCommerce WP Theme Issues   Updated October 31, 2017 at 6:56am   2 Most recent comment from Martin Frank:Hi,We already answered another ticket of you.Please follow it.Sorry about delay in response!Thank you! Hayashi WooCommerce Transfer?Closed WooCommerce WP Theme Issues   Updated October 31, 2017 at 2:41am   2 Most recent comment from Martin Frank:Hi Hayashi,Yes, all of them will be transferred when you use the our theme.Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would real ... Gianni I don't see the Home2 Gifts Shop StyleClosed WooCommerce WP Theme Issues   Updated October 29, 2017 at 1:30pm   2 Most recent comment from Martin Frank:Hi Gianni, Thank you very much for your feedback! Please provide me Admin Panel access of your site. We will check it and help you asap!