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Public Tickets

Anup M Side bar attributesClosed WooCommerce WP Theme Issues   Updated March 17, 2018 at 1:56am   2 Most recent comment from Charmy:Hi, you must add attribute for your product first. http://prntscr.com/isbeeeI add attribute for 2 product, you can check it there http://dbiller.com/clothing/product-category/women/http://prntscr.co ... Firdaus Instagram Feed return invalid dataClosed WooCommerce WP Theme Issues   Updated March 16, 2018 at 2:01am   4 Most recent comment from Charmy:You are welcome.Don't forget follow us on themeforest and rate our theme to get information about update theme and plugin.Thanks Nuno Machado Social IconsClosed WooCommerce WP Theme Issues   Updated March 14, 2018 at 1:28am   2 Most recent comment from Charmy:Hi,The first, you can help me go to Dashboard > Wp bakery > role manager and turn on wp bakery for ftc-footer. http://prntscr.com/iqvjtjThen go to footer-middle, and edit text box of social icons h ... Md saiful islam WEBSITE CUSTOMIZATIONClosed WooCommerce WP Theme Issues   Updated March 12, 2018 at 1:19am   2 Most recent comment from Charmy:Hi, Did you followed our document to get information about it? Tisha Theme updateClosed WooCommerce WP Theme Issues   Updated March 9, 2018 at 7:05am   2 Most recent comment from Charmy:Hi,If you did customizations on child theme, you wouldn't lost them when you update. You just lose all change on parent theme.If you wanna update theme, you can use envato toolkit plugin https://wor ... Jay the FTC footer wont workClosed WooCommerce WP Theme Issues   Updated March 8, 2018 at 2:27am   2 Most recent comment from Charmy:Good morning,Did you follow our document to import demo content? jeronimo woocommerce templatesClosed WooCommerce WP Theme Issues   Updated March 7, 2018 at 2:38am   2 Most recent comment from Charmy:Hi,There are file we custom for woocommerce plugin. It's worked well with this version of woocommerce 3.3.3, so you can dismiss this message. You site still working normally.If we get any problem with ... Miklos Missing sticky header option for Ornaldo ThemeClosed WooCommerce WP Theme Issues   Updated March 6, 2018 at 10:13am   4 Most recent comment from Charmy:Thank for your feedback again. we will update it soon. Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if ... Tiago Error in FooterClosed WooCommerce WP Theme Issues   Updated March 6, 2018 at 2:42am   2 Most recent comment from Charmy:Good morning,You can help me drag and drop old widget and try with new widget FTC-Footer on left sidebarhttps://prnt.sc/inegqz Le-Vaughn Roper THEME ISSUEClosed WooCommerce WP Theme Issues   Updated March 1, 2018 at 2:41am   2 Most recent comment from Charmy:Hi, After you import setting file for mega main menu, you can help me go to mega main menu and save change one more times.http://prntscr.com/il6rotThen remove cache from your web browser and check it ... Lara Links in footer on mobile not workingClosed WooCommerce WP Theme Issues   Updated March 1, 2018 at 2:39am   2 Most recent comment from Charmy:Good morning,I noticed it's problem with element instagram feed,If you don't wanna using it on footer, you can remove it on FTC-footer.Don't forget turn on wp bakery on ftc footer http://prntscr.com/i ... Cinzia Giuriolo demo content osapa themeClosed WooCommerce WP Theme Issues   Updated February 27, 2018 at 2:26am   3 Most recent comment from Charmy:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Anderson Carvalho Menu azulClosed WooCommerce WP Theme Issues   Updated February 22, 2018 at 3:49am   2 Most recent comment from Charmy:Hi,It's problem with setting of mega main menu.You can go to mega main menu and help me import this filehttp://prntscr.com/ii3xczThank you Tisha Osapa ThemeClosed WooCommerce WP Theme Issues   Updated February 19, 2018 at 2:48pm   4 Most recent comment from Charmy:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Anvar Can't Find FTC-Footer BlockClosed WooCommerce WP Theme Issues   Updated February 18, 2018 at 4:11pm   6 Most recent comment from Charmy:Hmmm, just give me admin panel access of your site, I will check it and give you solution,Thanks