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Public Tickets

Bigyan Mobile menu issueClosed WooCommerce WP Theme Issues   Updated January 14, 2018 at 4:06pm   3 Most recent comment from gabriele:thank you, i solved it. Rube nav list in shop pageClosed WooCommerce WP Theme Issues   Updated January 12, 2018 at 1:35pm   4 Most recent comment from Criss:You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ... Kevin Miao Install RangoClosed WooCommerce WP Theme Issues   Updated January 10, 2018 at 3:07am   2 Most recent comment from Criss:Hi, I think you uploaded all package for install it. Our download file have doccument and theme file. you must upload file theme for install it. and read our doccument to know how to config it. Le ... Andre change header layout, css brokenClosed WooCommerce WP Theme Issues   Updated January 8, 2018 at 3:05am   2 Most recent comment from Criss:Hi, If you wanna use this header for shop page, you need turn on breadcrumb on this page.You can help me check on theme options > header http://prntscr.com/hxg1irand option of page. Make sure you ha ... Andre remove google map footerClosed WooCommerce WP Theme Issues   Updated January 8, 2018 at 2:46am   2 Most recent comment from Criss:Hi,You can go to dashboard > FTC-footer > footer middle and remove element FTC google map.Thank you. sagar Bannaer description hidden on mobile deviceClosed WooCommerce WP Theme Issues   Updated December 29, 2017 at 10:01am   2 Most recent comment from Criss:Hi,You can check this option of revolution slider http://prntscr.com/htqemdThank you. David prototype on wordpress issuesClosed WooCommerce WP Theme Issues   Updated December 29, 2017 at 1:30am   2 Most recent comment from Criss:Hi, You wanna make your site like our demo site, right? You must install all recommend plugin and import our demo_content. You can follow our document for this. Please let me know if we can be of ... Beto Add sidebar in new page not workingClosed WooCommerce WP Theme Issues   Updated December 23, 2017 at 2:30am   2 Most recent comment from Criss:Hi,You can help me replace this file for update it (see attachment) in wp-content/themes/rango/page.phpThank you. Gianluca No nav menu on mobileClosed WooCommerce WP Theme Issues   Updated December 22, 2017 at 1:57am   4 Most recent comment from Criss:I have just fixed it, You can check it again.Don't forget remove cache from your plugin and browser first.Thanks Srdjan How to change "Fresh From Our Farm" element? - Ordo themeClosed WooCommerce WP Theme Issues   Updated December 22, 2017 at 1:36am   4 Most recent comment from Criss:You are welcome!Thank for using our theme. Jerome Credo theme : Product deal of the weekClosed WooCommerce WP Theme Issues   Updated December 22, 2017 at 1:33am   4 Most recent comment from Criss:Hi,You can go to Wp Bakery Page Builder > Role manager, select custom in Post types and choose ftc_footer then save your change. That's all.Thank you. Ahmed Cant import demo pagesClosed WooCommerce WP Theme Issues   Updated December 19, 2017 at 3:08am   2 Most recent comment from Criss:Hi,Before installing the theme and import demo_data you should configure hosting like increase upload_limit_filesize, proxy_timeout, memory_limit...then you can import our demo faster.Thanks Tanush Mahalka Wordpress Dashboard login IssueClosed WooCommerce WP Theme Issues   Updated December 19, 2017 at 1:39am   2 Most recent comment from Criss:Good morning,You can check it on your host or wordpress version. I think it's not problem of the theme.Let me know then...Thanks Ramón Molina shop page in homeClosed WooCommerce WP Theme Issues   Updated December 18, 2017 at 9:05am   2 Most recent comment from Criss:Hi,You can set shop page of woocommerce on settings and this page auto update all your product to this page. If you wanna set shop page to home page you can change it on Dashboard> settings > reading ... David Thompson WooCommerce Checkout Page ErrorClosed WooCommerce WP Theme Issues   Updated December 18, 2017 at 3:09am   4 Most recent comment from Criss:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...