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Public Tickets

Andrew Novogrodski Update wordpress and woocommerceClosed WooCommerce WP Theme Issues   Updated September 3, 2019 at 3:30am   2 Most recent comment from Martin Frank:Hi Andrew,Yes, you can update the WooCommerce and WordPress without updating the Ordo theme.The theme Ordo version 1.1.5 is compatible with new version of WooCommerce and WordPress.You can backup your ... eran Problem with category menu on product detail page on mobileClosed WooCommerce WP Theme Issues   Updated September 2, 2019 at 4:43am   7 Most recent comment from Kevin:thank you, Glad to  help you Enablecode Short Description in Food Store ThemeClosed WooCommerce WP Theme Issues   Updated August 30, 2019 at 7:05am   16 Most recent comment from Kevin:thank you, Glad to help you Marisa INSTAGRAM WIDGET ERRORClosed WooCommerce WP Theme Issues   Updated August 30, 2019 at 2:21am   11 Most recent comment from Kevin:Hi Marisa You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us ... Dolidoy Infinite Scroll IssueClosed WooCommerce WP Theme Issues   Updated August 30, 2019 at 1:56am   4 Most recent comment from Kevin:thank you, Glad to help you Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a go ... Jana Janssen Website MenuClosed WooCommerce WP Theme Issues   Updated August 29, 2019 at 1:21am   2 Most recent comment from Kevin:Hi Jana Janssen  !please provide wp-admin, I'll help you avf how to set up menu like demo for youthank you anu select multiple categoriesClosed WooCommerce WP Theme Issues   Updated August 28, 2019 at 9:18am   6 Most recent comment from Kevin:Hi , You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good ... Michael Avila ERROR HOMEClosed WooCommerce WP Theme Issues   Updated August 28, 2019 at 3:37am   2 Most recent comment from Kevin:Hi Michael  !Please deactivate FTC Importer plugin, your problem will be solvedthank you RAFFAELE LUONGO edit "my account" pageClosed WooCommerce WP Theme Issues   Updated August 28, 2019 at 2:29am   2 Most recent comment from Kevin:Hi RAFFAELE LUONGO !# change the content of the first notification go to Appearance-> Editor / woocommerce / myaccount / dashboard.php and edit the information as belowhttps://prnt.sc/oyfi47# link b ... Juvenal Customization OptionsClosed Pre Sale Questions   Updated August 27, 2019 at 1:34am   2 Most recent comment from Martin Frank:Hi Juvenal,We can help you install and configure the theme and small customization for Free.We don't provide customize service.We had included the documentation inside the package that you will d ... Souvik Mandal BreadcrumbsClosed WooCommerce WP Theme Issues   Updated August 26, 2019 at 2:46am   4 Most recent comment from Kevin:Hi Maximilian Brell !You can hide it for product pages by adding the following css attribute.single-product .ftc-breadcrumb {    display: none;}thank you Wadood Amer Ornaldo sidebar widgets on shop pageClosed WooCommerce WP Theme Issues   Updated August 26, 2019 at 2:33am   6 Most recent comment from Kevin:Hi Wadood Amer ! The pluign Autotimize optimize js method causes js conflict and ruins your price filter, I turned it off and everything worked well againthank you Didian Karo | Handcrafted Jewelry WooCommerceClosed WooCommerce WP Theme Issues   Updated August 23, 2019 at 8:22am   2 Most recent comment from Kevin:Hi Didian !go to Appearance-> Themeoption-> Ecommerce-> Woocommerce and turn off lady load, if the problem still occurs please leave your account wp-admin, I will check the details and help you fix t ... Haris Saleem Theme Issue Demo not ImportClosed WooCommerce WP Theme Issues   Updated August 23, 2019 at 7:51am   4 Most recent comment from Kevin:Hi   sathyaprakash !Now I have seen the demo entered on your site, leave a message if you have any other questionsthank you Charlene Color CHangeClosed WooCommerce WP Theme Issues   Updated August 21, 2019 at 2:48am   2 Most recent comment from Kevin:Hi Charlene !Go to Appearance-> Theme options-> General-> Logo - Favicon to set up the logothemeoptions-> Styling-> Color Scheme to choose the theme color # then go to Edit page and delete color opt ...