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Public Tickets

YouTech URGENT : Can not Update LogoClosed WooCommerce WP Theme Issues   Updated July 25, 2019 at 3:42am   2 Most recent comment from Kevin:hi YouTech !Please set the site logo at Appearance-> theme options-> general-> Logo & Faviconthen go to the Edit page of the homepage and delete the selection of the logo for each page at page optio ... Sun18 account pageClosed WooCommerce WP Theme Issues   Updated July 25, 2019 at 2:31am   3 Most recent comment from Kevin:thank you, have a good day ! Jill Henry Security message when adding item to cartClosed WooCommerce WP Theme Issues   Updated July 25, 2019 at 2:03am   2 Most recent comment from Kevin:hi Jill Henry !It may be that the problem in your browser is using and its related settings, the quickview function does not link to a 3rd party site, nor does it send data to another source, please ... Jill Henry add to cart greys out - no popusClosed WooCommerce WP Theme Issues   Updated July 25, 2019 at 1:47am   2 Most recent comment from Kevin:hi Jill Henry  !To turn on the popup when clicking on add-to-cart please go to Appearance-> Themeoption-> General-> Header of inner page and select Cart layout as suggested belowhttps://prnt.sc/ojo ... Kavi Badal Psd file not installClosed WooCommerce WP Theme Issues   Updated July 25, 2019 at 1:24am   4 Most recent comment from Kevin:Hi Kavi !Please install the theme and active theme, then go to the APP-> Install plugin, download and activate all the plugins that the theme requires, then go to FTC Importer in the control panel a ... Azhari The site is experiencing technical difficultiesClosed WooCommerce WP Theme Issues   Updated July 24, 2019 at 9:33am   14 Most recent comment from Kevin:hi Azhari !Go to the Mega Main menu and press Save all settings, then delete Cache and check the site again, your problem will be solved.http://prntscr.com/ojbjyxthank you Souvik Mandal FooterClosed WooCommerce WP Theme Issues   Updated July 23, 2019 at 4:31am   4 Most recent comment from Kevin:thank you, Glad to help you Souvik Mandal When theme is updated and plugins are Updated. Can i update all my plugin and theme??Closed WooCommerce WP Theme Issues   Updated July 23, 2019 at 4:30am   4 Most recent comment from Kevin:thank you, Glad to help you Souvik Mandal Coming soonClosed WooCommerce WP Theme Issues   Updated July 23, 2019 at 4:30am   2 Most recent comment from Kevin:Hi Souvik !You can use this plugin to create trnag Comming soon as well as Maintenance Mode on the sitehttps://en.wordpress.org/plugins/coming-soon/thank you Souvik Mandal Purchase WPBakery Page Builder license.Closed WooCommerce WP Theme Issues   Updated July 23, 2019 at 4:28am   4 Most recent comment from Kevin:thank you, Have a good day Souvik Mandal Mobile screenClosed WooCommerce WP Theme Issues   Updated July 23, 2019 at 2:57am   9 Most recent comment from Kevin:Hi  Souvik !The tablets is unaffected by the footer that is making an error, it only has problems with mobile and I have instructed you to adjust it.thank you Aaron Fletcher Website not displayingClosed WooCommerce WP Theme Issues   Updated July 23, 2019 at 1:51am   2 Most recent comment from Kevin:Hi Aaron Fletcher  ! I checked on the site and found that the product image was deleted and it no longer received the old image, please update the image of this product via edit product.https://prn ... Souvik Mandal Theme home pageClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 4:10am   4 Most recent comment from Kevin:Hi Souvik !If you want to use the home as a home page, edit its name with what I suggested, this name is set while you create the page.thank you Kunal Demo installation prolemClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 3:39am   2 Most recent comment from Kevin:hi Kunal !Please use the wp-reset plugin to enter "reset" to reset the entire site before our active themePlease note these parameters on Cpanelmax_execution_time = 300max_upload_filesize = 20Mpost_ ... Souvik Mandal Single post pageClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 3:16am   2 Most recent comment from Kevin:Hi Souvik !If you want to create a unique style for that single post, turn on the WPBakery post editor by going to WPBakery-> Role managerhttp://prntscr.com/oi88wyYou can then edit css for each post ...