Public Tickets
Souvik Mandal
Single product pageClosed
WooCommerce WP Theme Issues
Updated July 16, 2019 at 3:41am
5
Most recent comment from Kevin:Hi Souvik !Currently there is no hidden option / show "Share Chat" and "add to cart" options on the product details pageI need access to add it to youhide "size chart" go to Themeoption-> Ecommerce- ...
Tracy Lam
Update new versionClosed
WooCommerce WP Theme Issues
Updated July 15, 2019 at 1:48am
2
Most recent comment from Kevin:Hi Tracy Lam !What you need to do is download the latest version of the theme later, delete the old theme and upload the new theme and activate itNote: Css changes or theme functions in the old them ...
Spyros
FTC Import PluginClosed
WooCommerce WP Theme Issues
Updated July 12, 2019 at 1:24am
4
Most recent comment from Kevin:Hi Spyros !
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave u ...
YouTech
URGENT : CUSTOM CSS TO PARTICULAR PAGEClosed
WooCommerce WP Theme Issues
Updated July 10, 2019 at 7:03am
4
Most recent comment from Kevin:thank you, Glad to help you !
Lolly
Outdate Woocommerce Template fileClosed
WooCommerce WP Theme Issues
Updated July 10, 2019 at 1:35am
2
Most recent comment from Kevin:Hi Lolly !Those are files we have inherited and edited from Woocommerce to design the theme, to remove this message go to Appearance-> Editor-> Choose Karo theme (not Karo-child)-> Woocommerceto file ...
Anna
How to change...Closed
WooCommerce WP Theme Issues
Updated July 9, 2019 at 9:13am
13
Most recent comment from Kevin:thank you, Glad to help you
Tom Mccaffery
Sale Products?Closed
WooCommerce WP Theme Issues
Updated July 9, 2019 at 3:16am
2
Most recent comment from Kevin:Hi Tom !It is set to display with FTC Product or FTC Product Slider cards with "type products" including "recent"; "featured", "seller" ....By product category or not, you can choose to display it in ...
YouTech
WEBSITE LOADING ISSUESClosed
WooCommerce WP Theme Issues
Updated July 9, 2019 at 2:26am
6
Most recent comment from Kevin:Hi YouTech !I select the server area as my area, the score on the test tool has increased markedly, you need to run the site and the actual display experience will see the speed it will change, you ...
RAFFAELE LUONGO
delete sectionClosed
WooCommerce WP Theme Issues
Updated July 8, 2019 at 9:59am
6
Most recent comment from Kevin:Hi RAFFAELE LUONGOI have adjusted it according to your opinion, please check back on the sitethank you
sebin
stylesheet missing errorClosed
WooCommerce WP Theme Issues
Updated July 8, 2019 at 4:28am
2
Most recent comment from Kevin:Hi sebin !Please activate the main theme theme Karo in our download theme including theme, theme-child and document,If there is still a problem with you, please leave the site name and access accoun ...
Lakisha
Instagram FeedClosed
WooCommerce WP Theme Issues
Updated July 8, 2019 at 3:43am
4
Most recent comment from Kevin:Hi Lakisha !congratulations, Have you a good daythank you
P van Dieren
Widgetised sidebarClosed
WooCommerce WP Theme Issues
Updated July 8, 2019 at 1:56am
4
Most recent comment from Kevin:Hi P van Dieren !I still have the old problem when I try to log in to your site 503https://prnt.sc/obw1n3Please turn off maintenance mode or check the remote connection request from your serverthank ...
Priyam Debnath
installation issueClosed
WooCommerce WP Theme Issues
Updated July 6, 2019 at 1:09pm
9
Most recent comment from Martin Frank:Hi Priyam,Yes, please increase the upload_max_filesize to at least 8M.Let me know then.Thank you!
Ahmed Habbachi
Demo content display errorClosed
WooCommerce WP Theme Issues
Updated July 5, 2019 at 4:24am
4
Most recent comment from Kevin:Hi Ahmed Habbachi !The problem you're having is related to the widget, you can go to Appearance-> Widgets, with the sidebar in use as the "Product Category Sidebar";"Product Details Sidebar"; ...
Rodrigo Enrique
No puedo instalar el tema Karo joyeria en wordpressClosed
WooCommerce WP Theme Issues
Updated July 5, 2019 at 2:59am
2
Most recent comment from Kevin:Hi Rodrigo Enrique !Please leave your purchase code, site name and access account wp-admin, I will help you install the themethank you