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Public Tickets

Aaron Fletcher Website not displayingClosed WooCommerce WP Theme Issues   Updated July 23, 2019 at 1:51am   2 Most recent comment from Kevin:Hi Aaron Fletcher  ! I checked on the site and found that the product image was deleted and it no longer received the old image, please update the image of this product via edit product.https://prn ... Souvik Mandal Theme home pageClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 4:10am   4 Most recent comment from Kevin:Hi Souvik !If you want to use the home as a home page, edit its name with what I suggested, this name is set while you create the page.thank you Kunal Demo installation prolemClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 3:39am   2 Most recent comment from Kevin:hi Kunal !Please use the wp-reset plugin to enter "reset" to reset the entire site before our active themePlease note these parameters on Cpanelmax_execution_time = 300max_upload_filesize = 20Mpost_ ... Souvik Mandal Single post pageClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 3:16am   2 Most recent comment from Kevin:Hi Souvik !If you want to create a unique style for that single post, turn on the WPBakery post editor by going to WPBakery-> Role managerhttp://prntscr.com/oi88wyYou can then edit css for each post ... Souvik Mandal How canClosed WooCommerce WP Theme Issues   Updated July 22, 2019 at 2:30am   6 Most recent comment from Kevin:Hi Souvik  Go to Appearance-> theme options-> General-> Logo - Favicon and turn off Mobile layoutthank you Noor shahid Dissable breadcrumb on product pageClosed WooCommerce WP Theme Issues   Updated July 20, 2019 at 1:11am   12 Most recent comment from Kevin:Hi Noor shahid !You can put it anywhere in that file, your problem will be solvedthank you Souvik Mandal How to ShowClosed WooCommerce WP Theme Issues   Updated July 19, 2019 at 7:21am   6 Most recent comment from Kevin:Hi Souvik !Please add this css attribute to APppearance-> Customize-> Addional Css@media (max-width: 991px) {.header-ftc .dropdown-menu-header {    display: block !important;}}thank you Cathy Jordan Cannot upload theme in WPClosed WooCommerce WP Theme Issues   Updated July 19, 2019 at 2:43am   4 Most recent comment from Kevin:Hi EPlease unzip it and select the .zip file and the inner theme to upload, it looks like you have already uploaded the name to the correct theme.thank you Eugen G. Cart not appearing in ftc-off-canvas-cart position after adding productClosed WooCommerce WP Theme Issues   Updated July 18, 2019 at 9:47am   6 Most recent comment from Kevin:Hi Eugen !Thank you for using our theme, wish you a happy day Souvik Mandal Single product pageClosed WooCommerce WP Theme Issues   Updated July 16, 2019 at 3:41am   5 Most recent comment from Kevin:Hi Souvik !Currently there is no hidden option / show "Share Chat" and "add to cart" options on the product details pageI need access to add it to youhide "size chart" go to Themeoption-> Ecommerce- ... Tracy Lam Update new versionClosed WooCommerce WP Theme Issues   Updated July 15, 2019 at 1:48am   2 Most recent comment from Kevin:Hi Tracy Lam !What you need to do is download the latest version of the theme later, delete the old theme and upload the new theme and activate itNote: Css changes or theme functions in the old them ... Spyros FTC Import PluginClosed WooCommerce WP Theme Issues   Updated July 12, 2019 at 1:24am   4 Most recent comment from Kevin:Hi Spyros ! You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave u ... YouTech URGENT : CUSTOM CSS TO PARTICULAR PAGEClosed WooCommerce WP Theme Issues   Updated July 10, 2019 at 7:03am   4 Most recent comment from Kevin:thank you, Glad to help you ! Lolly Outdate Woocommerce Template fileClosed WooCommerce WP Theme Issues   Updated July 10, 2019 at 1:35am   2 Most recent comment from Kevin:Hi Lolly !Those are files we have inherited and edited from Woocommerce to design the theme, to remove this message go to Appearance-> Editor-> Choose Karo theme (not Karo-child)-> Woocommerceto file ... Anna How to change...Closed WooCommerce WP Theme Issues   Updated July 9, 2019 at 9:13am   13 Most recent comment from Kevin:thank you, Glad to help you