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Public Tickets

durgeshwar theme updateClosed WooCommerce WP Theme Issues   Updated August 5, 2019 at 2:56am   8 Most recent comment from Kevin:Hi durgeshwar !Please use the Autoptimize plugin to optimize css, html and css, and use Cache-related plugins to increase page loading performance like W3 Total Cache or WP Super Cachethank you reema I want products display as grid on mobileClosed WooCommerce WP Theme Issues   Updated August 5, 2019 at 2:00am   3 Most recent comment from Kevin:Hi reema !Please leave your wp-admin access account, I will check the issue in detail and help you fix itthank you Jill Henry update failedClosed WooCommerce WP Theme Issues   Updated August 2, 2019 at 1:53am   4 Most recent comment from Kevin:Hi Jill Henry !# With the settings in themeoptions, simply let you save what you have saved, go to Apperance-> options theme-> Import / Export then download your old installation, and import it when ... martin barragan theme karoClosed WooCommerce WP Theme Issues   Updated August 1, 2019 at 2:36am   2 Most recent comment from Kevin:Hi martin barragan !Please unzip it on your computer and open our theme file, the zip file you downloaded contains many different information, please choose our main theme exactly inside the file yo ... Azadeh Akbari Woocommerce Swatch Variation Plugin IssueClosed WooCommerce WP Theme Issues   Updated August 1, 2019 at 2:18am   2 Most recent comment from Kevin:Hi Azadeh Akbari  !Please download the plugin via the following linkhttps://wordpress.org/plugins/variation-swatches-for-woocommerce/thank you Sagar How to activateClosed WooCommerce WP Theme Issues   Updated July 31, 2019 at 10:17am   4 Most recent comment from Kevin:thank you, Glad to help you Saakshi Theme not installingClosed WooCommerce WP Theme Issues   Updated July 31, 2019 at 3:52am   2 Most recent comment from Kevin:Hi Saakshi  !Please upload the official theme theme installer, unzip the file you downloaded and choose our theme to upload it.thank you Agencia Faro Performance and preloaderClosed WooCommerce WP Theme Issues   Updated July 30, 2019 at 2:32am   4 Most recent comment from Kevin:thank you, Glad to help you Jill Henry where can i change default welcome messageClosed WooCommerce WP Theme Issues   Updated July 30, 2019 at 2:15am   4 Most recent comment from Kevin:Hi Jill Henry !Go to Appearance-> Theme Editor-> header-layout7.phpSearch for the text in this php file and delete itthank you Kevin Jordan Menu MissingClosed WooCommerce WP Theme Issues   Updated July 29, 2019 at 3:14am   2 Most recent comment from Kevin:Hi Kevin Jordan !Please go to Appearance-> menus select the menu named "Main menu" and set it to "primary menu" to display the main menu on the site.If there is no menu or there is another issue ple ... Souvik Mandal hader color changeClosed WooCommerce WP Theme Issues   Updated July 29, 2019 at 2:46am   2 Most recent comment from Kevin:Hi Souvik !If you want to change the header's background color, add the following css attribute to the Appearance-> Customize-> Additional Css section .header-content {    background-color: #f ... jaime demo importClosed WooCommerce WP Theme Issues   Updated July 29, 2019 at 2:15am   2 Most recent comment from Kevin:Hi jaime  !Please leave the site name and access account wp-admin, I will check the details of the problem and help you complete the demo correctly.thank you Souvik Mandal Different page builder like elementorClosed WooCommerce WP Theme Issues   Updated July 29, 2019 at 2:03am   2 Most recent comment from Kevin:Hi Souvik !We use WPBakery, to design and display items, go to Editpage with WPBakery with many elements for you to choose for display with many different functions.thank you Souvik Mandal Single product pageClosed WooCommerce WP Theme Issues   Updated July 29, 2019 at 2:02am   3 Most recent comment from Kevin:Hi Souvik !Activate using the Variation swatches plugin in Appearance-> Install plugin then with each property select the type for it at Product-> Attribute, select the type as "button"https://prnt. ... Sun18 product pageClosed WooCommerce WP Theme Issues   Updated July 26, 2019 at 6:54am   6 Most recent comment from Kevin:thank you, Glad to help you