Public Tickets
Azadeh Akbari
Woocommerce Swatch Variation Plugin IssueClosed
WooCommerce WP Theme Issues
Updated August 1, 2019 at 2:18am
2
Most recent comment from Kevin:Hi Azadeh Akbari !Please download the plugin via the following linkhttps://wordpress.org/plugins/variation-swatches-for-woocommerce/thank you
Sagar
How to activateClosed
WooCommerce WP Theme Issues
Updated July 31, 2019 at 10:17am
4
Most recent comment from Kevin:thank you, Glad to help you
Saakshi
Theme not installingClosed
WooCommerce WP Theme Issues
Updated July 31, 2019 at 3:52am
2
Most recent comment from Kevin:Hi Saakshi !Please upload the official theme theme installer, unzip the file you downloaded and choose our theme to upload it.thank you
Agencia Faro
Performance and preloaderClosed
WooCommerce WP Theme Issues
Updated July 30, 2019 at 2:32am
4
Most recent comment from Kevin:thank you, Glad to help you
Jill Henry
where can i change default welcome messageClosed
WooCommerce WP Theme Issues
Updated July 30, 2019 at 2:15am
4
Most recent comment from Kevin:Hi Jill Henry !Go to Appearance-> Theme Editor-> header-layout7.phpSearch for the text in this php file and delete itthank you
Kevin Jordan
Menu MissingClosed
WooCommerce WP Theme Issues
Updated July 29, 2019 at 3:14am
2
Most recent comment from Kevin:Hi Kevin Jordan !Please go to Appearance-> menus select the menu named "Main menu" and set it to "primary menu" to display the main menu on the site.If there is no menu or there is another issue ple ...
Souvik Mandal
hader color changeClosed
WooCommerce WP Theme Issues
Updated July 29, 2019 at 2:46am
2
Most recent comment from Kevin:Hi Souvik !If you want to change the header's background color, add the following css attribute to the Appearance-> Customize-> Additional Css section
.header-content { background-color: #f ...
jaime
demo importClosed
WooCommerce WP Theme Issues
Updated July 29, 2019 at 2:15am
2
Most recent comment from Kevin:Hi jaime !Please leave the site name and access account wp-admin, I will check the details of the problem and help you complete the demo correctly.thank you
Souvik Mandal
Different page builder like elementorClosed
WooCommerce WP Theme Issues
Updated July 29, 2019 at 2:03am
2
Most recent comment from Kevin:Hi Souvik !We use WPBakery, to design and display items, go to Editpage with WPBakery with many elements for you to choose for display with many different functions.thank you
Souvik Mandal
Single product pageClosed
WooCommerce WP Theme Issues
Updated July 29, 2019 at 2:02am
3
Most recent comment from Kevin:Hi Souvik !Activate using the Variation swatches plugin in Appearance-> Install plugin then with each property select the type for it at Product-> Attribute, select the type as "button"https://prnt. ...
Sun18
product pageClosed
WooCommerce WP Theme Issues
Updated July 26, 2019 at 6:54am
6
Most recent comment from Kevin:thank you, Glad to help you
YouTech
URGENT : Can not Update LogoClosed
WooCommerce WP Theme Issues
Updated July 25, 2019 at 3:42am
2
Most recent comment from Kevin:hi YouTech !Please set the site logo at Appearance-> theme options-> general-> Logo & Faviconthen go to the Edit page of the homepage and delete the selection of the logo for each page at page optio ...
Sun18
account pageClosed
WooCommerce WP Theme Issues
Updated July 25, 2019 at 2:31am
3
Most recent comment from Kevin:thank you, have a good day !
Jill Henry
Security message when adding item to cartClosed
WooCommerce WP Theme Issues
Updated July 25, 2019 at 2:03am
2
Most recent comment from Kevin:hi Jill Henry !It may be that the problem in your browser is using and its related settings, the quickview function does not link to a 3rd party site, nor does it send data to another source, please ...
Jill Henry
add to cart greys out - no popusClosed
WooCommerce WP Theme Issues
Updated July 25, 2019 at 1:47am
2
Most recent comment from Kevin:hi Jill Henry !To turn on the popup when clicking on add-to-cart please go to Appearance-> Themeoption-> General-> Header of inner page and select Cart layout as suggested belowhttps://prnt.sc/ojo ...