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Public Tickets

Ernesto Gutierrez Medal Plug In Installation IssueClosed WooCommerce WP Theme Issues   Updated August 9, 2019 at 1:44am   4 Most recent comment from Kevin:thank you, have a good day ! B P Mobile Responsive problemClosed WooCommerce WP Theme Issues   Updated August 8, 2019 at 1:59am   24 Most recent comment from Kevin:thank you, Glad to help you Souvik Mandal ElementorClosed WooCommerce WP Theme Issues   Updated August 7, 2019 at 10:21am   2 Most recent comment from Kevin:Hi Souvik !With Elementor's own functions, it works well, but the widgets on themes don't, and it doesn't have much support, we developed it on WPbakery platform.thank you Geos Geos Parameter must be an array on Product pageClosed WooCommerce WP Theme Issues   Updated August 7, 2019 at 6:53am   5 Most recent comment from Kevin:Thank you, Glad to help you Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a go ... Geos Geos Can the ftc-product in shop and homepage be customized ?Closed WooCommerce WP Theme Issues   Updated August 7, 2019 at 6:52am   4 Most recent comment from Kevin:thank you, Glad to help you Souvik Mandal Single product pageClosed WooCommerce WP Theme Issues   Updated August 7, 2019 at 3:42am   5 Most recent comment from Kevin:Hi Souvik !Please create a new page and add this item to select the most impaired product you want to display as suggested below and customize the information you want.https://prnt.sc/opco6othank yo ... Souvik Mandal header color changeClosed WooCommerce WP Theme Issues   Updated August 7, 2019 at 3:33am   8 Most recent comment from Kevin:Hi Souvik !To change the background color of the header when scrolling down, add the following css attribute to the style.css file (Appearance-> Editor-> style.css) or Appearance-> Editor-> Customiz ... Kenneth Emeaja CustomizationClosed Pre Sale Questions   Updated August 7, 2019 at 1:47am   2 Most recent comment from Martin Frank:HiDo you mean the function of the Delivering or the whole template?Thank you! Souvik Mandal Home page main colour changeClosed WooCommerce WP Theme Issues   Updated August 7, 2019 at 1:24am   6 Most recent comment from Kevin:hi Souvik!Please go to Appearance-> Editor-> inc / theme_control.phpsearch "ftc_secondary_color" and "ftc_primary_color"and delete this code as suggested belowYour problem will be solvedhttps://prnt.s ... Geos Geos Home page primary color not updatedClosed WooCommerce WP Theme Issues   Updated August 6, 2019 at 3:39am   5 Most recent comment from Kevin:thank you, Glad to help you Souvik Mandal HeaderClosed WooCommerce WP Theme Issues   Updated August 6, 2019 at 2:36am   2 Most recent comment from Kevin:Hi Souvik ! To change the font of the menu on the header, add the following css attribute to Appearance-> Customize-> Additonal Css #mega_main_menu.primary> .menu_holder> .menu_inner> ul> li:hover> ... Souvik Mandal page builderClosed WooCommerce WP Theme Issues   Updated August 6, 2019 at 2:28am   5 Most recent comment from Kevin:Hi Souvik  !Sorry for this issue, the activation code is only used once and we have used it for activation, it is used for our entire theme, and we always update them, to download the new version. ... durgeshwar site experiencing technical difficultiesClosed WooCommerce WP Theme Issues   Updated August 5, 2019 at 10:06am   4 Most recent comment from Kevin:Hi durgeshwar ! I downloaded the Dokan plugin, which allows you to create users as a "vendor"check out strange and try on your siteThere is an error message and warning on your site, please check th ... reema Updating the theme will affect my previous changes?Closed WooCommerce WP Theme Issues   Updated August 5, 2019 at 3:50am   2 Most recent comment from Kevin:hi reema!Check out the latest version changes on the theme's theme, then go to Appearance-> Themeopions-> Impoprt / Export and download the installed export here.After uploading a new theme, if ... priyam Problem with themeClosed WooCommerce WP Theme Issues   Updated August 5, 2019 at 3:15am   3 Most recent comment from Kevin:Hi priyam !Please go to Settings-> Readings and select the static page as the homepage and select the page you want to set up as the homepagethank you