Public Tickets
Fernando Macia
Sesion StartClosed
WooCommerce WP Theme Issues
Updated August 15, 2019 at 1:58am
4
Most recent comment from Kevin:Hi Fernando Macia ,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could ...
Daniel
I cant download PluginsClosed
WooCommerce WP Theme Issues
Updated August 12, 2019 at 4:21am
4
Most recent comment from Kevin:Hi Daniel !I helped you install and active plugin, the server worked well again, go to FTC Importer and press Full Import to set up the demo on the site, if no data is entered please contact us agai ...
reema
select attributes by userClosed
WooCommerce WP Theme Issues
Updated August 12, 2019 at 3:20am
4
Most recent comment from Kevin:Hi reema !We used the Dokan free version plugin, for more support information you can contact support and consult the Dokan plugin for more support to set up with the premium version with many fea ...
Riccardo
Portfolio Options not displayClosed
WooCommerce WP Theme Issues
Updated August 9, 2019 at 7:51am
6
Most recent comment from Kevin:thank you, glad to help you
Ernesto Gutierrez Medal
Plug In Installation IssueClosed
WooCommerce WP Theme Issues
Updated August 9, 2019 at 1:44am
4
Most recent comment from Kevin:thank you, have a good day !
B P
Mobile Responsive problemClosed
WooCommerce WP Theme Issues
Updated August 8, 2019 at 1:59am
24
Most recent comment from Kevin:thank you, Glad to help you
Souvik Mandal
ElementorClosed
WooCommerce WP Theme Issues
Updated August 7, 2019 at 10:21am
2
Most recent comment from Kevin:Hi Souvik !With Elementor's own functions, it works well, but the widgets on themes don't, and it doesn't have much support, we developed it on WPbakery platform.thank you
Geos Geos
Parameter must be an array on Product pageClosed
WooCommerce WP Theme Issues
Updated August 7, 2019 at 6:53am
5
Most recent comment from Kevin:Thank you, Glad to help you
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a go ...
Geos Geos
Can the ftc-product in shop and homepage be customized ?Closed
WooCommerce WP Theme Issues
Updated August 7, 2019 at 6:52am
4
Most recent comment from Kevin:thank you, Glad to help you
Souvik Mandal
Single product pageClosed
WooCommerce WP Theme Issues
Updated August 7, 2019 at 3:42am
5
Most recent comment from Kevin:Hi Souvik !Please create a new page and add this item to select the most impaired product you want to display as suggested below and customize the information you want.https://prnt.sc/opco6othank yo ...
Souvik Mandal
header color changeClosed
WooCommerce WP Theme Issues
Updated August 7, 2019 at 3:33am
8
Most recent comment from Kevin:Hi Souvik !To change the background color of the header when scrolling down, add the following css attribute to the style.css file (Appearance-> Editor-> style.css) or Appearance-> Editor-> Customiz ...
Kenneth Emeaja
CustomizationClosed
Pre Sale Questions
Updated August 7, 2019 at 1:47am
2
Most recent comment from Martin Frank:HiDo you mean the function of the Delivering or the whole template?Thank you!
Souvik Mandal
Home page main colour changeClosed
WooCommerce WP Theme Issues
Updated August 7, 2019 at 1:24am
6
Most recent comment from Kevin:hi Souvik!Please go to Appearance-> Editor-> inc / theme_control.phpsearch "ftc_secondary_color" and "ftc_primary_color"and delete this code as suggested belowYour problem will be solvedhttps://prnt.s ...
Geos Geos
Home page primary color not updatedClosed
WooCommerce WP Theme Issues
Updated August 6, 2019 at 3:39am
5
Most recent comment from Kevin:thank you, Glad to help you
Souvik Mandal
HeaderClosed
WooCommerce WP Theme Issues
Updated August 6, 2019 at 2:36am
2
Most recent comment from Kevin:Hi Souvik !
To change the font of the menu on the header, add the following css attribute to Appearance-> Customize-> Additonal Css
#mega_main_menu.primary> .menu_holder> .menu_inner> ul> li:hover> ...