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Public Tickets

EJ Demo Importer pluginClosed WooCommerce WP Theme Issues   Updated April 16, 2022 at 2:21am   2 Most recent comment from Kevin:Hi EJ You can proceed with the process of using our FTC Importer as suggested below #Please upload our theme under Appearance-> themes then activate the theme. # Next go to Appearance-> Install Plug ... Mirek Sternik Categories & tags pages crashedClosed WooCommerce WP Theme Issues   Updated April 16, 2022 at 1:21am   2 Most recent comment from Charmy:Hello Mirek, I have edited for you, you clear the cache and check the site again, the image attached below. https://prnt.sc/QVmI_DbTEe9X Thank you! Pascal ElementorClosed WooCommerce WP Theme Issues   Updated April 12, 2022 at 6:58am   2 Most recent comment from Kevin:Hi Pascal Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site Thank you ! Sudesh Unable to change headerClosed WooCommerce WP Theme Issues   Updated April 11, 2022 at 3:35am   13 Most recent comment from Charmy:Hi,You want to show both logo and top bar when sticky ? Can you be more specific about what you want, I will help you fix it. Thank you ! Mirek Sternik FTC Instagram Feed not workingClosed WooCommerce WP Theme Issues   Updated April 9, 2022 at 8:27am   14 Most recent comment from Martin Frank:Hi Peter, We do apologize for the inconvenience!You may submit a refund request if you are not satisfied with the theme here https://themeforest.net/refund_requests/new Thank you for your feedback! ortal What can I deleteClosed WooCommerce WP Theme Issues   Updated April 8, 2022 at 1:25am   2 Most recent comment from Kevin:Hi,You can edit, delete pages, categories, homepage that you don't use normally. Vincenzo logo-mobileClosed WooCommerce WP Theme Issues   Updated March 25, 2022 at 1:17am   6 Most recent comment from Kevin:Hi Vincenzo  You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave ... Alec organico themeClosed WooCommerce WP Theme Issues   Updated March 24, 2022 at 2:08am   6 Most recent comment from Kevin:Hi Alec !Please set the general logo on the site at Appearance->Themes options->general->Logo & Favicon and set it here# Before you didn't install the Redux Framework plugin to activate Theme o ... Con Larkin 360 degree viewClosed WooCommerce WP Theme Issues   Updated March 24, 2022 at 1:24am   8 Most recent comment from Kevin:Hi ConI have adjusted it to display better, Please check the display on the siteThanks ! molotov25 Widgets problemClosed WooCommerce WP Theme Issues   Updated March 17, 2022 at 6:58am   6 Most recent comment from Kevin:Hi molotov25Thank you very much, Have a good day Mirek Sternik Pages 7 posts editor issueClosed WooCommerce WP Theme Issues   Updated March 14, 2022 at 9:25am   4 Most recent comment from Kevin:Hi Mirek !We confirm the issue has been resolved, have a good day Glad to help youThanks ! JAROENMITR Product description tabClosed WooCommerce WP Theme Issues   Updated March 11, 2022 at 8:37am   2 Most recent comment from Kevin:Hi JAROENMITR  !It is currently the default setting on the theme# Please leave your change request details, we will check the details and guide, support you to change it on the current siteThanks ! Legend toolsClosed WooCommerce WP Theme Issues   Updated March 11, 2022 at 1:21am   4 Most recent comment from Kevin:Hi Legend !Please provided your wp-admin account right here, I will check the details of the problem and help you adjust on the site Thank you ! Filipe Carvalho Widget stop showing after editingClosed WooCommerce WP Theme Issues   Updated March 9, 2022 at 1:22am   3 Most recent comment from Kevin:Hi Filipe Carvalho  Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good rev ... Rustam Error in widget areaClosed WooCommerce WP Theme Issues   Updated March 7, 2022 at 1:33am   2 Most recent comment from Kevin:Hi Rustam !To fix display issue with current widget go to Theme options->General->Classic widget Editor and enable it, then check againhttps://prnt.sc/93RyvMOqO1faThanks !