Public Tickets
Patricio Santos
copias obsoletas /WC 6.2.0Closed
WooCommerce WP Theme Issues
Updated February 15, 2022 at 6:46am
8
Most recent comment from Kevin:Hi Patricio Thanks, Have a good day
Barron
How to increase size of product image on product pagesClosed
WooCommerce WP Theme Issues
Updated February 14, 2022 at 6:51am
6
Most recent comment from Kevin:Hi BarronYou just need to upload product images of the same size and they will appear the sameThanks !
Bruno Baumgartner
Error in mobile viewClosed
WooCommerce WP Theme Issues
Updated February 12, 2022 at 1:19am
2
Most recent comment from Kevin:Hi Bruno BaumgartnerPlease add this css code at Appearance->Customize->Additional CSS to adjust its display
div#sticky-wrapper { height: auto !important;}Thanks !
Severin
Revslider Demo ContentClosed
WooCommerce WP Theme Issues
Updated February 11, 2022 at 2:08am
2
Most recent comment from Kevin:Hi Severin !Go to Appearance->Install plugin, download and activate the plugins that the theme requires# Then go to FTC Importer and press Full import to import the entire demo content, or click "Re ...
Iraklis
I can not find "Home 53" after import demoClosed
WooCommerce WP Theme Issues
Updated February 11, 2022 at 2:00am
2
Most recent comment from Kevin:Hi Iraklis !Go to FTC Importer->Homepage Importer, click demo Home53 and press Import# After the process is complete, set the homepage at Settings->Readings, to change the menu go to Appearance->M ...
Mateusz
Problems after demo importClosed
WooCommerce WP Theme Issues
Updated February 8, 2022 at 9:22am
8
Most recent comment from Kevin:Hi Mateusz
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Shazain Bhatti
How to update theme?Closed
WooCommerce WP Theme Issues
Updated February 8, 2022 at 3:40am
2
Most recent comment from Kevin:Hi Shazain Bhatti Please provided your wp-admin account, We will check and help you update it so that the previous changes are lost
Thank you !
Gianni
delete size chart and vendor infoClosed
WooCommerce WP Theme Issues
Updated February 8, 2022 at 3:09am
2
Most recent comment from Kevin:Hi GianniGo to Appearance->Theme options->Ecommerce->product details, search for "Size chart" option and turn it off here# To hide the "Vendor info" tab, add the code below to the functions.php file ...
elbaklesh
i cant find shop layoutClosed
WooCommerce WP Theme Issues
Updated February 3, 2022 at 3:25pm
8
Most recent comment from Kevin:Hi elbaklesh
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave ...
Gurupriya Jewellery
First InstallClosed
WooCommerce WP Theme Issues
Updated February 2, 2022 at 4:04am
4
Most recent comment from Kevin:HiThe problem is that you have not set up the main menu on the site# I created a menu and the problem is solvedThanks
sanjeev
theame issueClosed
WooCommerce WP Theme Issues
Updated January 31, 2022 at 5:01am
14
Most recent comment from Kevin:Hi Lawrence
#1, #2 I adjusted on themeftc for Elementor plugin, please check again on site
#3 I adjusted its display
#4 Please configure mail server with SMTP plugin and set up email at Woocommerce-> ...
cinzia
breadcrumbClosed
WooCommerce WP Theme Issues
Updated January 31, 2022 at 4:38am
4
Most recent comment from Kevin:Hi cinzia !Congratulations, Have a nice day
valepoconsulting
yith woocommerce ajax product filter missing on mobileClosed
WooCommerce WP Theme Issues
Updated January 31, 2022 at 3:56am
4
Most recent comment from Kevin:Hi valepoconsultingThanks, Glad to help you
Asim Khan
Changing heading titleClosed
WooCommerce WP Theme Issues
Updated January 27, 2022 at 8:02am
4
Most recent comment from Kevin:Hi Asim Thanks, Glad to help you
Asim Khan
Password FieldClosed
WooCommerce WP Theme Issues
Updated January 27, 2022 at 6:53am
4
Most recent comment from Kevin:Hi AsimThanks, Glad to help you