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Public Tickets

Marco Soda Peto theme grid_list_nav in the shopClosed WooCommerce WP Theme Issues   Updated May 9, 2022 at 1:40am   2 Most recent comment from Kevin:Hi Marco, Can you tell us details about it with attached pictures? Thank you! Miguel Valenta Fehler nach der InstallationClosed WooCommerce WP Theme Issues   Updated May 6, 2022 at 8:33am   6 Most recent comment from Kevin:Hi Miguel, Your theme has been edited by me quite similar to the demo you requested, you clear the cache and check the site again. Thank you! Jonas Naves I change the logo, but it doesn't appearClosed WooCommerce WP Theme Issues   Updated May 5, 2022 at 5:37am   2 Most recent comment from Kevin:Hi, Please go to Appearance -> Theme Options -> General -> Logo & Favicon and setup the logo for the whole site. Then go to edit the homepage, pull down the Page Option section and remove the specific ... claudio mobile footer menu for osapa themeClosed WooCommerce WP Theme Issues   Updated May 4, 2022 at 3:35am   6 Most recent comment from Kevin:Hi Claudio, Due to Elementor Header & Footer Builder plugin conflict, we have disabled it, please clear your cache and test your site again. Thank you! Hel Galib About Mobile sidebar menu icon in Android DevicesClosed WooCommerce WP Theme Issues   Updated May 3, 2022 at 2:03am   6 Most recent comment from Kevin:Hello Hel Galib, I have put the page in the form of Elementor, you can edit it as you want. Thank you! ortal Edit HeaderClosed WooCommerce WP Theme Issues   Updated April 26, 2022 at 8:39am   4 Most recent comment from Charmy:Hi Ortal,I adjusted it evenly on the site, Please clear the Cache and check again on the siteThanks ! Chris Dove variable options not appearingClosed WooCommerce WP Theme Issues   Updated April 21, 2022 at 9:15am   13 Most recent comment from Martin Frank:Hi Chris,Thank, have a good day! ihssan MAIN MENU IS NOT THE SAME IN LAPTON AND SMARTPHONEClosed WooCommerce WP Theme Issues   Updated April 16, 2022 at 2:25am   4 Most recent comment from Charmy:Hi, I have edited for you, you clear the cache and check the site again. Thank you! EJ Demo Importer pluginClosed WooCommerce WP Theme Issues   Updated April 16, 2022 at 2:21am   2 Most recent comment from Kevin:Hi EJ You can proceed with the process of using our FTC Importer as suggested below #Please upload our theme under Appearance-> themes then activate the theme. # Next go to Appearance-> Install Plug ... Mirek Sternik Categories & tags pages crashedClosed WooCommerce WP Theme Issues   Updated April 16, 2022 at 1:21am   2 Most recent comment from Charmy:Hello Mirek, I have edited for you, you clear the cache and check the site again, the image attached below. https://prnt.sc/QVmI_DbTEe9X Thank you! Pascal ElementorClosed WooCommerce WP Theme Issues   Updated April 12, 2022 at 6:58am   2 Most recent comment from Kevin:Hi Pascal Please provided your wp-admin account, I will check the details of the problem and help you adjust on the site Thank you ! Sudesh Unable to change headerClosed WooCommerce WP Theme Issues   Updated April 11, 2022 at 3:35am   13 Most recent comment from Charmy:Hi,You want to show both logo and top bar when sticky ? Can you be more specific about what you want, I will help you fix it. Thank you ! Mirek Sternik FTC Instagram Feed not workingClosed WooCommerce WP Theme Issues   Updated April 9, 2022 at 8:27am   14 Most recent comment from Martin Frank:Hi Peter, We do apologize for the inconvenience!You may submit a refund request if you are not satisfied with the theme here https://themeforest.net/refund_requests/new Thank you for your feedback! ortal What can I deleteClosed WooCommerce WP Theme Issues   Updated April 8, 2022 at 1:25am   2 Most recent comment from Kevin:Hi,You can edit, delete pages, categories, homepage that you don't use normally. Vincenzo logo-mobileClosed WooCommerce WP Theme Issues   Updated March 25, 2022 at 1:17am   6 Most recent comment from Kevin:Hi Vincenzo  You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave ...