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Public Tickets

husain Not able to import properly same pages and elements are missingClosed WooCommerce WP Theme Issues   Updated March 6, 2022 at 8:39am   2 Most recent comment from Martin Frank:Hi Husain,We do apologize for the inconvenience!We noticed that your site is working fine https://huelane.com/You are on the way to customize it.In another ticket you said "We are unable to access oth ... Mirek Sternik Blinking PagesClosed WooCommerce WP Theme Issues   Updated March 5, 2022 at 1:57am   2 Most recent comment from Kevin:Hi Mirek Confirm the issue has been resolved. Wish you a good dayThanks ! Mirek Sternik How can I achive "sold out" label?Closed WooCommerce WP Theme Issues   Updated February 24, 2022 at 9:08am   4 Most recent comment from Kevin:Hi Mirek Thanks, Glad to help you Mirek Sternik Doubled stock label on the quickshop viewClosed WooCommerce WP Theme Issues   Updated February 24, 2022 at 2:36am   2 Most recent comment from Kevin:HiI have adjusted it on the site, Please check againThanks Mirek Sternik Lack of SKU, categiories and tags information on product page detailsClosed WooCommerce WP Theme Issues   Updated February 24, 2022 at 2:29am   2 Most recent comment from Kevin:Hi MirekI have adjusted it on site, Please clear cache with jetpack in use and check again on product detail pageThanks SAHIL KANOJIYA Wesbite sometime become slow and gets stop .Closed WooCommerce WP Theme Issues   Updated February 23, 2022 at 7:10am   2 Most recent comment from Kevin:HiTo optimize page load performance, use some more optimize and Cache plugins like Autoptimize, W3 TotalCache, Faster Cache.... try and configure it on your site and check your current page load perfo ... Alec Black screen and unclickable close XClosed WooCommerce WP Theme Issues   Updated February 23, 2022 at 2:18am   2 Most recent comment from Kevin:Hi Alec !The problem is caused by the old theme version 1.2.6 you are using# Please download the new theme latest version 2.1.1 at themeforest in the downloaded section to use on the current site an ... Mirek Sternik Broken validation errors on contact formClosed WooCommerce WP Theme Issues   Updated February 23, 2022 at 1:56am   6 Most recent comment from Kevin:Hi Mirek Thanks, Glad to help you Mirek Sternik Logo on single product pageClosed WooCommerce WP Theme Issues   Updated February 22, 2022 at 9:47am   12 Most recent comment from Kevin:Hi Please clear Cache and press ctrl+f5 and check againhttps://prnt.sc/n7a2haLB5j6rThanks  Kim Schroers Cannot add a new sidebarClosed WooCommerce WP Theme Issues   Updated February 22, 2022 at 2:22am   6 Most recent comment from Kevin:Hi Helen !Please create a separate ticket and provide site information, we will check the details of the problem and help you fix it.Thanks ! valepoconsulting Dropdown menu skinClosed WooCommerce WP Theme Issues   Updated February 21, 2022 at 9:05am   8 Most recent comment from Martin Frank:You're welcome! Mirek Sternik Translations in woocommerceClosed WooCommerce WP Theme Issues   Updated February 21, 2022 at 4:36am   5 Most recent comment from Charmy:Hi Mirek I helped you fix it.Please check back on the website. Thanks ! Mirek Sternik Coupon in the cart pageClosed WooCommerce WP Theme Issues   Updated February 17, 2022 at 9:33am   4 Most recent comment from Kevin:Hi Mirek You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a ... Kushal Mobile Navigation locationClosed WooCommerce WP Theme Issues   Updated February 16, 2022 at 2:06am   4 Most recent comment from Kevin:Hi Mirek  !We have corrected your problem, Please clear the cache and check again on the siteThanks ! Mirek Sternik Single product pageClosed WooCommerce WP Theme Issues   Updated February 15, 2022 at 9:11am   10 Most recent comment from Kevin:Hi Mirek Your problem has been solved, Please clear the Cache and check again on the siteThanks !