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Public Tickets

Amandine Grain breadcrumbClosed WooCommerce WP Theme Issues   Updated December 3, 2017 at 4:41am   5 Most recent comment from Amandine Grain:It's Ok now !Thank you ! Jaa Upcoming Updates / Visual ComposerClosed WooCommerce WP Theme Issues   Updated December 1, 2017 at 1:33am   4 Most recent comment from Martin Frank:Hi Cibelle,You can update WooCommerce plugin or update those files only.If you need further help, please provide me Admin Panel access of your site. We will check it and help you asap! Beto Change thumbnail size and proportionClosed WooCommerce WP Theme Issues   Updated November 29, 2017 at 8:42am   2 Most recent comment from Criss:Hi,You can change it with setting of woocommerce. (Woocommerce > settings> products > display)Dont forget use regen.thumbnails to complete your change. https://wordpress.org/plugins/regenerate-thumbn ... FDN Product Detail - Related Product ModificationClosed WooCommerce WP Theme Issues   Updated November 24, 2017 at 8:23am   4 Most recent comment from Criss:Hi,you can find this text in file style.css (wp-content/themes/ordo/style.css) http://prntscr.com/hekl1u Dusan Footer widgetsClosed WooCommerce WP Theme Issues   Updated November 23, 2017 at 10:17am   7 Most recent comment from Criss:You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ... Av no nav menu on mobile siteClosed WooCommerce WP Theme Issues   Updated November 23, 2017 at 2:27am   4 Most recent comment from Martin Frank:Hi Trevor , Please read your ticket. https://themeftc.ticksy.com/ticket/1378187Thank you! Dusan Rename "Shoppping" cardClosed WooCommerce WP Theme Issues   Updated November 22, 2017 at 1:31am   2 Most recent comment from Criss:Hi,You can change it in wp-content/themes/rango/inc/woo/function.php , in line 86 http://prntscr.com/hdkl72Have a nice day! Thanks. Steven Wishlist not workingClosed Pre Sale Questions   Updated November 20, 2017 at 9:48am   6 Most recent comment from Martin Frank:Hi Steven,The issue occurs on demo only. We already updated it.It's a small problem. We place a wrong link only.Thank you! Steven The black bar in the middle of all productsClosed Pre Sale Questions   Updated November 20, 2017 at 1:24am   3 Most recent comment from Martin Frank:Hi Steven,Yes, of course! You can customize it.Thank you! Marc BlogClosed WooCommerce WP Theme Issues   Updated November 16, 2017 at 2:50am   3 Most recent comment from Criss:Hi, Thank for using our theme. Please let me know if we can be of further assistance. I will try to help you faster! If you're happy with the theme and support you received we would really appreciat ... javier lightboxClosed WooCommerce WP Theme Issues   Updated November 15, 2017 at 9:10am   4 Most recent comment from Criss:I think it's possible with other plugin! Daros Web Error "not found" on mobile devicesClosed WooCommerce WP Theme Issues   Updated November 10, 2017 at 8:51am   2 Most recent comment from Criss:Hi, can you install other theme and try to view with your phone. If you can't view other theme on mobile. Please contact with your host to find the problem. If your site display well with other theme ... mohamed how can i edit the form in checkout pageClosed WooCommerce WP Theme Issues   Updated November 8, 2017 at 1:38am   2 Most recent comment from Criss:Hi,This field is form check out of woocommerce, you can't edit them! May be you can find something you wanna change in Woocommerce > settings > check out  http://prntscr.com/h7l17i. Or you can edit ... Macarena errorClosed WooCommerce WP Theme Issues   Updated November 7, 2017 at 9:21am   2 Most recent comment from Criss:Hi,Can you give me some information about this error? You got this message when you install theme? or active plugin or import demo-content? Kory Samson Logo Display IssuesClosed WooCommerce WP Theme Issues   Updated November 7, 2017 at 6:40am   6 Most recent comment from Criss:You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ...