Public Tickets
Nuno Machado
Roll Over product imagesClosed
WooCommerce WP Theme Issues
Updated March 22, 2018 at 2:37am
2
Most recent comment from Charmy:You can check your image size, make sure they have the same size with our image.Then go to customize > woocommerce > product image. you can see the option to change image size http://prntscr.com/iulr ...
roberta
error pluginClosed
WooCommerce WP Theme Issues
Updated March 22, 2018 at 2:32am
6
Most recent comment from Charmy:Good morning,The index should be:
upload_max_filesize = 100M
max_file_uploads=50
post_max_size=300M
max_execution_time=6000
file_uploads=On
max_input_time=300You can find it on cpanel , in file ...
Anup M
subscribers formClosed
WooCommerce WP Theme Issues
Updated March 21, 2018 at 8:59am
2
Most recent comment from Charmy:Hi,
You can change it on FTC-Footer > footer-top http://prntscr.com/iu6sjoPlease let me know if we can be of further assistance.
If you're happy with the theme and support you received we would rea ...
Tombou
install news plugins not foundClosed
Pre Sale Questions
Updated March 20, 2018 at 2:27am
2
Most recent comment from Charmy:Good morning,If you can't add plugin, I think it's problem from your wordpress version, It's not problem of theme.One more thing, I can't login your site any more, please check it.Thanks.
RK
Responsiveness of FTC footerClosed
WooCommerce WP Theme Issues
Updated March 19, 2018 at 9:32am
8
Most recent comment from Charmy:Have a nice day..Thank for using our theme.
Nuno Machado
Header / SLideshowClosed
WooCommerce WP Theme Issues
Updated March 17, 2018 at 2:16am
2
Most recent comment from Charmy:Good morning,I can't go to your site. http://www.wackyteezt.pt Can you check it again.I think it's just problem with setting of row, or problem of css...Let me know then.
Anup M
Side bar attributesClosed
WooCommerce WP Theme Issues
Updated March 17, 2018 at 1:56am
2
Most recent comment from Charmy:Hi, you must add attribute for your product first. http://prntscr.com/isbeeeI add attribute for 2 product, you can check it there http://dbiller.com/clothing/product-category/women/http://prntscr.co ...
Firdaus
Instagram Feed return invalid dataClosed
WooCommerce WP Theme Issues
Updated March 16, 2018 at 2:01am
4
Most recent comment from Charmy:You are welcome.Don't forget follow us on themeforest and rate our theme to get information about update theme and plugin.Thanks
Nuno Machado
Social IconsClosed
WooCommerce WP Theme Issues
Updated March 14, 2018 at 1:28am
2
Most recent comment from Charmy:Hi,The first, you can help me go to Dashboard > Wp bakery > role manager and turn on wp bakery for ftc-footer. http://prntscr.com/iqvjtjThen go to footer-middle, and edit text box of social icons h ...
lorena
demoClosed
Pre Sale Questions
Updated March 13, 2018 at 1:16am
7
Most recent comment from Martin Frank:You're welcome!Well done
Md saiful islam
WEBSITE CUSTOMIZATIONClosed
WooCommerce WP Theme Issues
Updated March 12, 2018 at 1:19am
2
Most recent comment from Charmy:Hi,
Did you followed our document to get information about it?
Tisha
Theme updateClosed
WooCommerce WP Theme Issues
Updated March 9, 2018 at 7:05am
2
Most recent comment from Charmy:Hi,If you did customizations on child theme, you wouldn't lost them when you update. You just lose all change on parent theme.If you wanna update theme, you can use envato toolkit plugin https://wor ...
Jay
the FTC footer wont workClosed
WooCommerce WP Theme Issues
Updated March 8, 2018 at 2:27am
2
Most recent comment from Charmy:Good morning,Did you follow our document to import demo content?
jeronimo
woocommerce templatesClosed
WooCommerce WP Theme Issues
Updated March 7, 2018 at 2:38am
2
Most recent comment from Charmy:Hi,There are file we custom for woocommerce plugin. It's worked well with this version of woocommerce 3.3.3, so you can dismiss this message. You site still working normally.If we get any problem with ...
Miklos
Missing sticky header option for Ornaldo ThemeClosed
WooCommerce WP Theme Issues
Updated March 6, 2018 at 10:13am
4
Most recent comment from Charmy:Thank for your feedback again. we will update it soon.
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if ...