Public Tickets
Heinrich
Woo TemplatesClosed
WooCommerce WP Theme Issues
Updated April 17, 2018 at 10:04am
5
Most recent comment from Heinrich :Hi Jamie,I will rate the item... just want to get the setup sorted, with the demo content, by today hopefullyThank You
Heinrich
Theme UpdatesClosed
WooCommerce WP Theme Issues
Updated April 17, 2018 at 8:32am
6
Most recent comment from Criss:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ...
sujeet
Child themeClosed
WooCommerce WP Theme Issues
Updated April 14, 2018 at 1:44am
2
Most recent comment from Criss:Hi, what do you mean?What do you wanna custom from this file?Just put your custom file with the same url of file on parent theme.Thanks
Rodrigo
hide rating in productClosed
WooCommerce WP Theme Issues
Updated April 13, 2018 at 2:26am
12
Most recent comment from Criss:Hi,
you can upload logo bigger, then let me know.I will make it better with css.
Steve
Price Range Filter not workingClosed
WooCommerce WP Theme Issues
Updated April 12, 2018 at 6:30am
4
Most recent comment from Criss:It's ok.
Please let me know if we can be of further assistance.
Don't forget follow us on themeforest and rate our theme to get information about update theme.
It only takes a moment and really h ...
Niharika
Too many ErrorsClosed
WooCommerce WP Theme Issues
Updated April 12, 2018 at 2:17am
2
Most recent comment from Criss:Good morning,Can you show me your problem ?, we will help you solve it.Thanks
roberta
logo textClosed
WooCommerce WP Theme Issues
Updated April 11, 2018 at 2:27am
2
Most recent comment from Criss:Hi,I don't know what you mean. If you don't have logo. text logo will be appear, you can change it or remove it on theme option, below field edit logo.Let me know then.Thanks
roberta
Related product and gallery imageClosed
WooCommerce WP Theme Issues
Updated April 10, 2018 at 8:54am
3
Most recent comment from roberta:ok thank you
Rodrigo
related productsClosed
WooCommerce WP Theme Issues
Updated April 7, 2018 at 2:05am
2
Most recent comment from Criss:Hi,Related product will show product on the same category. Thanks
Anup M
Setting multi-tab categoryClosed
WooCommerce WP Theme Issues
Updated April 7, 2018 at 2:04am
2
Most recent comment from Criss:follow my screenshot http://prntscr.com/j205f4If you wanna change category of tab, you must change on setting of FTC-product slider.In your image you give me, You are setting for tab.Thanks
alex
money backClosed
Pre Sale Questions
Updated April 6, 2018 at 9:51am
2
Most recent comment from Martin Frank:Hi Alex,We can offer money back guaranty within 30 days.Thank you!
Waseem
Theme installionClosed
WooCommerce WP Theme Issues
Updated April 6, 2018 at 6:33am
4
Most recent comment from Criss:Hi,You can responsive for slider on setting of revolution slider. add the image background center, then add responsive for content http://prntscr.com/j1l3gt
Please let me know if we can be of furthe ...
Jessie
Typography and color in sticky menuClosed
WooCommerce WP Theme Issues
Updated April 2, 2018 at 2:53am
2
Most recent comment from Criss:Hi Jessie,About font family, you just using our font from "Body font-family font" or from google font. http://prntscr.com/izj9wdI fixed problem with menu and misspellings.You can check again.
Pleas ...
Rodrigo Luis
issue in firefoxClosed
WooCommerce WP Theme Issues
Updated March 30, 2018 at 2:38am
2
Most recent comment from Criss:Hi,It's from animate. It will disappear after the page load completes. or we can remove animate of the element to solve it.Thanks
Skins
el thema esta desactualizado para woocomerceClosed
WooCommerce WP Theme Issues
Updated March 28, 2018 at 3:05am
2
Most recent comment from Criss:Hi, There are custom file for woocomerce, It's still working well with this version theme and version woocommerce. Don't worry about that. If theme get the problem with outdate custom file , we will ...