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Public Tickets

roberta logo textClosed WooCommerce WP Theme Issues   Updated April 11, 2018 at 2:27am   2 Most recent comment from Charmy:Hi,I don't know what you mean. If you don't have logo. text logo will be appear, you can change it or remove it on theme option, below field edit logo.Let me know then.Thanks roberta Related product and gallery imageClosed WooCommerce WP Theme Issues   Updated April 10, 2018 at 8:54am   3 Most recent comment from roberta:ok thank you Rodrigo related productsClosed WooCommerce WP Theme Issues   Updated April 7, 2018 at 2:05am   2 Most recent comment from Charmy:Hi,Related product will show product on the same category. Thanks Anup M Setting multi-tab categoryClosed WooCommerce WP Theme Issues   Updated April 7, 2018 at 2:04am   2 Most recent comment from Charmy:follow my screenshot http://prntscr.com/j205f4If you wanna change category of tab, you must change on setting of  FTC-product slider.In your image you give me, You are setting for tab.Thanks alex money backClosed Pre Sale Questions   Updated April 6, 2018 at 9:51am   2 Most recent comment from Martin Frank:Hi Alex,We can offer money back guaranty within 30 days.Thank you! Waseem Theme installionClosed WooCommerce WP Theme Issues   Updated April 6, 2018 at 6:33am   4 Most recent comment from Charmy:Hi,You can responsive for slider on setting of revolution slider. add the image background center, then add responsive for content http://prntscr.com/j1l3gt Please let me know if we can be of furthe ... Jessie Typography and color in sticky menuClosed WooCommerce WP Theme Issues   Updated April 2, 2018 at 2:53am   2 Most recent comment from Charmy:Hi Jessie,About font family, you just using our font from "Body font-family font" or from google font. http://prntscr.com/izj9wdI fixed problem with menu and misspellings.You can check again. Pleas ... Rodrigo Luis issue in firefoxClosed WooCommerce WP Theme Issues   Updated March 30, 2018 at 2:38am   2 Most recent comment from Charmy:Hi,It's from animate. It will disappear after the page load completes. or we can remove animate of the element to solve it.Thanks Skins el thema esta desactualizado para woocomerceClosed WooCommerce WP Theme Issues   Updated March 28, 2018 at 3:05am   2 Most recent comment from Charmy:Hi, There are custom file for woocomerce, It's still working well with this version theme and version woocommerce. Don't worry about that. If theme get the problem with outdate custom file , we will ... paul wagsatff gif shop issuesClosed WooCommerce WP Theme Issues   Updated March 28, 2018 at 1:42am   3 Most recent comment from Charmy:Good morning,If you wanna make your site like our demo with sample data, pages....etc. you can help me import demo content by FTC-Importer.Please follow our document to config your site. open the docu ... roberta Change colore text menuClosed WooCommerce WP Theme Issues   Updated March 22, 2018 at 10:07am   4 Most recent comment from Charmy:Many thanks! Tom Mccaffery Checkout issueClosed WooCommerce WP Theme Issues   Updated March 22, 2018 at 4:02am   2 Most recent comment from Charmy:Hi,This issue have been fixed on new version of theme.You can update to lastest version to solve it.If you don't wanna update theme, you can help me find this code on file style.css .select2-containe ... eran problems on menu, product detail page, mobileClosed WooCommerce WP Theme Issues   Updated March 22, 2018 at 3:12am   2 Most recent comment from Charmy:1st.You can change name of widget "A" on appearance > widgets > product category sidebar like this http://prntscr.com/iulztj2nd. you can go to file responsive.css (assets/css/responsive.css) find and ... Nuno Machado Roll Over product imagesClosed WooCommerce WP Theme Issues   Updated March 22, 2018 at 2:37am   2 Most recent comment from Charmy:You can check your image size, make sure they have the same size with our image.Then go to customize > woocommerce > product image. you can see the option to change image size http://prntscr.com/iulr ... roberta error pluginClosed WooCommerce WP Theme Issues   Updated March 22, 2018 at 2:32am   6 Most recent comment from Charmy:Good morning,The index should be: upload_max_filesize = 100M max_file_uploads=50 post_max_size=300M max_execution_time=6000 file_uploads=On max_input_time=300You can find it on cpanel , in file ...