Public Tickets
Darrin Stern
Popup - NEWSLETTERClosed
WooCommerce WP Theme Issues
Updated May 3, 2018 at 4:09am
6
Most recent comment from Charmy:Hi,we will update the document soon.Thank for your feedback.You can let me know if you have any problem with our theme.Sorry about it.
Rodrigo
Cell version looks horribleClosed
WooCommerce WP Theme Issues
Updated May 3, 2018 at 3:45am
2
Most recent comment from Charmy:Hi,I hidden them, you can check again.Thanks
Rodrigo
woocommerce shipping methods dont displayClosed
WooCommerce WP Theme Issues
Updated May 3, 2018 at 3:23am
4
Most recent comment from Charmy:Hi,The options free shipping will appear if the order satisfies the condition. http://prntscr.com/jd16qeThanks
Martin
Chaneg main page themeClosed
WooCommerce WP Theme Issues
Updated April 27, 2018 at 1:38am
2
Most recent comment from Charmy:Good morning,You can't change home design or can't edit home page?The first, You can choose home design in Dashboard > settings > reading then select home design you wanna use.2nd, When you login with ...
phillip madsen
swap search with another in headerClosed
WooCommerce WP Theme Issues
Updated April 26, 2018 at 2:18am
2
Most recent comment from Charmy:Hi,What is search bar you wanna use?Is other search plugin or you have other code to make it?
Pietro
List of categories in left sidebarClosed
WooCommerce WP Theme Issues
Updated April 26, 2018 at 2:15am
2
Most recent comment from Charmy:Hi,You can try with widget FTC product category on Appearance > widget > Product category sidebar.This is setting for left sidebar on category page.Thanks
Vinicius Dutra
Instagram FeedClosed
WooCommerce WP Theme Issues
Updated April 24, 2018 at 2:17am
5
Most recent comment from Charmy:I noticed you are using old version theme.We have new function to make mobile version better.Can you update theme for solve problem with mobile version?Don't forget backup your site, then update theme ...
Skins
PROBLEMA WIDGET FTC SLIDERClosed
WooCommerce WP Theme Issues
Updated April 24, 2018 at 1:35am
10
Most recent comment from Charmy:I noticed you insert logo on page option.You can remove this logo from page option, then put your logo on theme options (dashboard > appearance > theme option > logo.Because, when you insert logo on p ...
Emmanuel
footer not activatingClosed
WooCommerce WP Theme Issues
Updated April 23, 2018 at 2:12am
2
Most recent comment from Charmy:Hi,
The first, you must active wp bakery for ftc_footer.
You can help me go to Dash board > wp bakery> role manager, then active Wp bakery for ftc_footer.
http://prntscr.com/j8slc1
Then you can go ...
Jess
Child Theme IssuesClosed
WooCommerce WP Theme Issues
Updated April 18, 2018 at 3:13am
6
Most recent comment from Charmy:Good morning,I fixed it 2days ago.http://prntscr.com/j6peoaPlease remove cache from web browser and check it again.Thanks
Heinrich
Woo TemplatesClosed
WooCommerce WP Theme Issues
Updated April 17, 2018 at 10:04am
5
Most recent comment from Heinrich :Hi Jamie,I will rate the item... just want to get the setup sorted, with the demo content, by today hopefullyThank You
Heinrich
Theme UpdatesClosed
WooCommerce WP Theme Issues
Updated April 17, 2018 at 8:32am
6
Most recent comment from Charmy:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ...
sujeet
Child themeClosed
WooCommerce WP Theme Issues
Updated April 14, 2018 at 1:44am
2
Most recent comment from Charmy:Hi, what do you mean?What do you wanna custom from this file?Just put your custom file with the same url of file on parent theme.Thanks
Rodrigo
hide rating in productClosed
WooCommerce WP Theme Issues
Updated April 13, 2018 at 2:26am
12
Most recent comment from Charmy:Hi,
you can upload logo bigger, then let me know.I will make it better with css.
Steve
Price Range Filter not workingClosed
WooCommerce WP Theme Issues
Updated April 12, 2018 at 6:30am
4
Most recent comment from Charmy:It's ok.
Please let me know if we can be of further assistance.
Don't forget follow us on themeforest and rate our theme to get information about update theme.
It only takes a moment and really h ...