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Public Tickets

Tiago Error in FooterClosed WooCommerce WP Theme Issues   Updated March 6, 2018 at 2:42am   2 Most recent comment from Charmy:Good morning,You can help me drag and drop old widget and try with new widget FTC-Footer on left sidebarhttps://prnt.sc/inegqz Le-Vaughn Roper THEME ISSUEClosed WooCommerce WP Theme Issues   Updated March 1, 2018 at 2:41am   2 Most recent comment from Charmy:Hi, After you import setting file for mega main menu, you can help me go to mega main menu and save change one more times.http://prntscr.com/il6rotThen remove cache from your web browser and check it ... Lara Links in footer on mobile not workingClosed WooCommerce WP Theme Issues   Updated March 1, 2018 at 2:39am   2 Most recent comment from Charmy:Good morning,I noticed it's problem with element instagram feed,If you don't wanna using it on footer, you can remove it on FTC-footer.Don't forget turn on wp bakery on ftc footer http://prntscr.com/i ... Cinzia Giuriolo demo content osapa themeClosed WooCommerce WP Theme Issues   Updated February 27, 2018 at 2:26am   3 Most recent comment from Charmy:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Anderson Carvalho Menu azulClosed WooCommerce WP Theme Issues   Updated February 22, 2018 at 3:49am   2 Most recent comment from Charmy:Hi,It's problem with setting of mega main menu.You can go to mega main menu and help me import this filehttp://prntscr.com/ii3xczThank you Tisha Osapa ThemeClosed WooCommerce WP Theme Issues   Updated February 19, 2018 at 2:48pm   4 Most recent comment from Charmy:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Anvar Can't Find FTC-Footer BlockClosed WooCommerce WP Theme Issues   Updated February 18, 2018 at 4:11pm   6 Most recent comment from Charmy:Hmmm, just give me admin panel access of your site, I will check it and give you solution,Thanks eran product page does not show the entire descriptionClosed WooCommerce WP Theme Issues   Updated February 18, 2018 at 4:08pm   4 Most recent comment from Charmy:I think it's problem with css code,You can help me go to editor > style.css and remove the line "height: 45px" (line 7807 of file style.css) http://prntscr.com/igfwg7Thanks Kenneth Double Titles on product infoClosed WooCommerce WP Theme Issues   Updated February 14, 2018 at 12:48am   2 Most recent comment from Charmy:Hi, you can go to theme option then help me turn off option.. like this http://prntscr.com/ieed0cabout ratings stars, you can help me put price for your product first.Thanks  dragoescu alin Change the menu colorClosed WooCommerce WP Theme Issues   Updated February 13, 2018 at 5:52am   11 Most recent comment from dragoescu alin:Ah, OK, that's realy great! Angela Smith Theme Demo IssuesClosed Pre Sale Questions   Updated February 12, 2018 at 5:01pm   6 Most recent comment from Charmy:Hi,I saw it still working with our device,Can you show me some image for example? Gaurav outdated files in themeClosed WooCommerce WP Theme Issues   Updated February 11, 2018 at 9:57am   13 Most recent comment from Charmy:I have just fixed it. You can check again.Thank for your feedback. dragoescu alin header styleClosed WooCommerce WP Theme Issues   Updated February 11, 2018 at 8:03am   3 Most recent comment from Charmy: Hi,You need to know about change header style and header of inner pages.You can change design for home page in settings > reading,and change header layout for inner page on theme option.Select heade ... eran troubles installing themeClosed WooCommerce WP Theme Issues   Updated February 5, 2018 at 10:08am   6 Most recent comment from Charmy:This is message from plugin Storefront Product Pagination ,right?We don't use it for our theme.But I think the reasion is you don't setting for woocommerce.You can go to dashboard > woocommerce > set ... Juan Buitrago Woochi : Sticky HeaderClosed WooCommerce WP Theme Issues   Updated February 5, 2018 at 2:18am   6 Most recent comment from Charmy:Yes, I will do that.Thank for your feedback.