Public Tickets
Michael Donaghy
No Demo Content In FilesClosed
WooCommerce WP Theme Issues
Updated July 7, 2018 at 12:54am
2
Most recent comment from Charmy:Hi,Sorry, It's out date of document. We will update document soon.Thank for your feedback.
ARUL PRASAD J
add to cart alert missingClosed
Pre Sale Questions
Updated July 6, 2018 at 9:46am
2
Most recent comment from Charmy:Hi,Sorry, I noticed it's not our theme.I can't help you solve problem of other theme provide.You can check list our theme here :https://themeforest.net/user/themeftc/portfolioThanks
Michael Avila
languageClosed
WooCommerce WP Theme Issues
Updated July 2, 2018 at 2:54am
2
Most recent comment from Charmy:Hi,If you wanna use spanish, you must translate theme to this language.Please install plugin Loco translate to translate theme : https://wordpress.org/plugins/loco-translate/and you can help me read ...
Pietro
troubleshooting mobile versionClosed
WooCommerce WP Theme Issues
Updated June 28, 2018 at 1:51am
2
Most recent comment from Charmy:Hi, You can select logo mobile on theme option > General > header of inner pages. Help me find an option logo mobile image then change it http://prntscr.com/k07ez7About the filter of sidebar on shop ...
Michael Avila
LogoClosed
WooCommerce WP Theme Issues
Updated June 25, 2018 at 1:56am
2
Most recent comment from Charmy:Hi,You can help me go to edit page of home page.Then scroll down to bottom of page, you can see page options. Please remove our logo from page options.Your logo from theme option will be active.
Ple ...
Chung Nguyen Tan
FTC single imagesClosed
WooCommerce WP Theme Issues
Updated June 23, 2018 at 2:17am
4
Most recent comment from Charmy:Xin chào,Bạn có thể sử dụng chính kênh này để trao đổi về các vấn đề bạn gặp phải. Mình sẽ giúp bạn giải quyết những vấn đề đó.Đối với việc t ...
Hemanth
Shop page - diplaying products in 1 colum in mobile viewClosed
WooCommerce WP Theme Issues
Updated June 22, 2018 at 7:39am
2
Most recent comment from Charmy:Hi,Because you custom for product so we lost some css there.You can help me add this code to solve this issue.
@media only screen and (max-width: 480px) {
.woocommerce-page.columns-3 .products .prod ...
Chung Nguyen Tan
Newsletter PopupClosed
WooCommerce WP Theme Issues
Updated June 21, 2018 at 6:35am
2
Most recent comment from Charmy:Hi,You can switch to on/off newletter popup on dashboard > Appearance > theme options > Gerenal > Popup newletter. You can select background for popup too.About content of popup, we are using mailch ...
Jess
Product AttributesClosed
WooCommerce WP Theme Issues
Updated June 19, 2018 at 3:57am
15
Most recent comment from Charmy:What do you mean?You wanna display category on main menu, don't you?You can go to Dashboard > appearance > menu... on screen options, you can select Product category. http://prntscr.com/jwk1mfThen se ...
Chiara
Change text buttonClosed
WooCommerce WP Theme Issues
Updated June 15, 2018 at 8:15am
2
Most recent comment from Charmy:Hi, There are some word from woocommerce plugin, so you can change it by translate plugin woocommerce.I mean you can translate "Add to cart" to "ACQUISTA" instead of "AGGIUNGI AL CARRELLO"Thanks
Miguel
Bug in Osaka Theme functions.phpClosed
WooCommerce WP Theme Issues
Updated June 15, 2018 at 7:09am
5
Most recent comment from Charmy:Hi,We are working on update. Thank for your feedback. But we must test it before update.It's coming soon, but I not sure all your comment will be change on next update. You known, We have to fix and t ...
Nathan Lake
Carna theme - breadcrumbsClosed
WooCommerce WP Theme Issues
Updated June 13, 2018 at 2:46am
2
Most recent comment from Charmy:Hi,
you can hide it by css. Please help me add this code to file style.css (should be add to child theme)
.ftc-breadcrumb{
display:none !important;
}
Please let me know if we can be of further ...
Luis Filipe
Purchase code Revolution SliderClosed
WooCommerce WP Theme Issues
Updated June 13, 2018 at 1:14am
6
Most recent comment from Charmy:Hi,If you were translated all string of theme and it's still display in english, I think it's cache. You can try remove all cache from web browser or open site with anonymous browser.If it still not ...
Rodrigo
fix borderClosed
WooCommerce WP Theme Issues
Updated June 6, 2018 at 1:35am
2
Most recent comment from Charmy:I added css code to solved it.You can check again.Thanks
Rodrigo
add sidebar to pageClosed
WooCommerce WP Theme Issues
Updated June 6, 2018 at 1:14am
4
Most recent comment from Charmy:Hi,I fixed it.You can check again.Thanks