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Public Tickets

Heinrich Site SectionClosed WooCommerce WP Theme Issues   Updated November 8, 2018 at 1:46am   5 Most recent comment from Criss:Hello Juan Carlos, # emailsyou go to the link, https://wordpress.org/plugins/wp-mail-logging/http://prntscr.com/lfoxk3,Then download the zip to the plugins and activate it. Thank you! Grzegorz CopyrightClosed WooCommerce WP Theme Issues   Updated November 7, 2018 at 8:50am   4 Most recent comment from Criss:Hello Juan Carlos, You can follow the attached link below and add the image you want instead. http://prntscr.com/lfcwgv Replace the image you need to replace> http://prntscr.com/lfcx1v Thank you! Tracy Barlow Shop page not displaying correctlyClosed WooCommerce WP Theme Issues   Updated November 7, 2018 at 2:44am   11 Most recent comment from Kevin:Hi Tracy,they have been fix error for you, please check your site !Have a good day Tracy ! ibrowiz my wpbakery page builder is workingClosed WooCommerce WP Theme Issues   Updated November 6, 2018 at 2:06pm   4 Most recent comment from Criss:Hello ibrowiz, We have solved the problems you need. Thank you! ibrowiz Why does my menu look totally different from the demoClosed WooCommerce WP Theme Issues   Updated November 6, 2018 at 6:45am   2 Most recent comment from Martin Frank:Hi Ibrowiz,I noticed that you already fixed it out http://prntscr.com/lew1xnWell doneThanks! Htoo Aung Hlaing Menu Not AppearingClosed WooCommerce WP Theme Issues   Updated November 6, 2018 at 1:52am   2 Most recent comment from Criss:Hello Htoo Aung Hlaing, As we have seen the main menu has appeared. http://prntscr.com/leu607 Thank you! Tracy Barlow Creating hover colour on instagram iconClosed WooCommerce WP Theme Issues   Updated November 5, 2018 at 1:49am   2 Most recent comment from Criss:Hello Tracy Barlow,# hover instagram and centeredPass to the style.css file and add some css in line 9604:.icon_social_comingsoon ul li a i.fa.fa-instagram: hover {background: # f30acf;border color: # ... iparianos Undefined index: ftc_cart_layoutClosed WooCommerce WP Theme Issues   Updated November 4, 2018 at 2:59pm   2 Most recent comment from Martin Frank:Hi Iparianos,I don't see anyone face the same error.Thank you very much for your feedback!We will update it.If you're happy with the theme and support you received we would really appreciate it if you ... Dharmendra Price Not Displaying Correctly on Products pageClosed WooCommerce WP Theme Issues   Updated November 3, 2018 at 2:30pm   6 Most recent comment from Martin Frank:Thank you so much!Have a wonderful weekend romain store listClosed Pre Sale Questions   Updated November 3, 2018 at 10:33am   2 Most recent comment from Criss:Hi romain,# Store listgo to admin panel > edit userhttp://prntscr.com/ldvp9qhttp://prntscr.com/ldvphiThank you! romain layer redClosed Pre Sale Questions   Updated November 3, 2018 at 10:23am   2 Most recent comment from Criss:Hi romain,# The red layer on the three photosPlease go to this file style.css edithttp://prntscr.com/ldvmh6Thank you! Tracy Barlow Logo not displayingClosed WooCommerce WP Theme Issues   Updated November 3, 2018 at 8:43am   4 Most recent comment from Criss:You are welcome! Małgorzata Compression film on pageClosed WooCommerce WP Theme Issues   Updated November 3, 2018 at 3:02am   2 Most recent comment from Criss:Hi Małgorzata ,Please use video upload.They are better than using a iframe video youtube. romain SizeClosed WooCommerce WP Theme Issues   Updated November 1, 2018 at 9:04am   2 Most recent comment from Criss:Hi,The first you must add attribute for product.Please go to Dashboard > Attributes to create the attribute size, for example: http://prntscr.com/ld0qwiThen setting for your product, http://prntscr. ... Pavlos Demo Data Not Installing CorrectlyClosed WooCommerce WP Theme Issues   Updated October 31, 2018 at 3:05pm   2 Most recent comment from Martin Frank:Hi Pavlos,Thank you for your feedback!I noticed that you already installed it successfully.Thanks!