Public Tickets
Bas
Demo content not importingClosed
WooCommerce WP Theme Issues
Updated January 7, 2019 at 9:51am
5
Most recent comment from BHUPESH:not
Farhan Ahmad
Not Working Properly | ThemeFTC - Import Demo ContentClosed
WooCommerce WP Theme Issues
Updated January 5, 2019 at 1:24am
3
Most recent comment from Kevin:Hi Farhan !If everything is difficult for you, leave your admin account, your Cpanel account, I'll help you complete the demo quickly, it would be great to help you complete it.thank you
Jay
plugin consumes high resources on serverClosed
WooCommerce WP Theme Issues
Updated January 3, 2019 at 6:46am
2
Most recent comment from Kevin:Hi Jay !You can delete all plugins in the file manager and run the site again, then activate each plugin to see what happened, we sold a lot of themes, and haven't had any problems like sothank you
Lucinda
Rango theme updateClosed
WooCommerce WP Theme Issues
Updated January 2, 2019 at 9:23am
17
Most recent comment from Lucinda:Fantastic thank you.I had to go in and clear my cache (reloading the page just didn't work).Cheers, Lucinda
FRANCISCO JAVIER
WOOCOMERCEClosed
WooCommerce WP Theme Issues
Updated December 27, 2018 at 10:32am
4
Most recent comment from Kevin:Hi FRANCISCO JAVIER !Very willing to support you,thank you
Al Alverson
Sticky Menu optionsClosed
WooCommerce WP Theme Issues
Updated December 27, 2018 at 1:58am
4
Most recent comment from Kevin:Hi Al Alverson !to hide completely on the big screen and mobile device, remove the @media (max-width: 480px) attribute it will workthank you
susu
footer bottom of dove themeClosed
WooCommerce WP Theme Issues
Updated December 26, 2018 at 9:45am
6
Most recent comment from Kevin:Hi Susu !happy holidayThe easiest way to fix this problem is to delete the Woocomerce plugin and download it again, it will take a lot of time for you to redo Wooc Commerce installation, try it.thank ...
Nina
UpdateClosed
WooCommerce WP Theme Issues
Updated December 26, 2018 at 1:57am
4
Most recent comment from Kevin:Hi Nina !
You need to create a Child theme before updating the new topic.
If you haven't already, download the plugin
Sub-thread configuration and sub-topic creation,
(You can back up the data by expo ...
iztok
Ordo theme bug reportClosed
WooCommerce WP Theme Issues
Updated December 21, 2018 at 8:13am
14
Most recent comment from iztok:Than what is the point of having an option to display different product types if it doesnt work? So I need to add all products on sale in new category to show them in slider? and another category for ...
Vagelis
Privacy Policy ButtonClosed
WooCommerce WP Theme Issues
Updated December 21, 2018 at 8:01am
5
Most recent comment from Kevin:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and pos ...
Gloria
Website on EnglishClosed
WooCommerce WP Theme Issues
Updated December 18, 2018 at 9:35am
5
Most recent comment from Gloria:I watched,and that's okaythank you
Nejc
Shoping cart linksClosed
WooCommerce WP Theme Issues
Updated December 14, 2018 at 2:24am
4
Most recent comment from Criss:Hello Nejc.
# There are couponsWe found it using the template of woocommerce so we can not edit it.#logoWe have done well for you, please check the site.Thank you!
Vincenzo Furiati
Product Cloud ZoomClosed
WooCommerce WP Theme Issues
Updated December 13, 2018 at 2:10am
6
Most recent comment from Kevin:Hi Vincenzo !Please update with our file update, otherwise there will be many problems because we are not sure which source you updated, be careful about that.glad to be of helpthank you
Raffaele
newsletterClosed
WooCommerce WP Theme Issues
Updated December 12, 2018 at 9:43am
3
Most recent comment from Raffaele:ok
ALBERT
IMAGE VARIATIONSClosed
WooCommerce WP Theme Issues
Updated December 11, 2018 at 9:25am
12
Most recent comment from Kevin:Good afternoon Albert !I can not access Appreance-> editor, so can not edit help for you,As you have seen the old version of the file displayed at Woocommerce-> statushttps://prnt.sc/ltfwq2All you nee ...