Public Tickets
Julian
Disable custom tabClosed
WooCommerce WP Theme Issues
Updated September 18, 2018 at 5:13pm
3
Most recent comment from Julian:Thank you very much!
Kory Samson
Updating Theme blows out my siteClosed
WooCommerce WP Theme Issues
Updated September 18, 2018 at 2:05am
6
Most recent comment from Charmy:Hi,You can update theme again,then let me know, I will find the issue and give you solution.Thanks
Mike
Duplica la pagina de inicioClosed
WooCommerce WP Theme Issues
Updated September 17, 2018 at 1:18am
2
Most recent comment from Charmy:Hi, After update theme, you shoudn't import demo content again. It's reason the data duplicate. You can help me delete the duplicate page, post ...etcThanks
Berkhan
Democontent ProblemClosed
WooCommerce WP Theme Issues
Updated September 17, 2018 at 1:15am
2
Most recent comment from Charmy:Good morning,Sorry for the delay, It's weekend here.
About your issue, You can help me check some config of your server.
For example: may be you must increase some index on php.ini
file_uploads=On ...
VITORIA DE SOUZA HOSTINS
theme Woochi WooCommerce WordPressClosed
WooCommerce WP Theme Issues
Updated September 15, 2018 at 1:47am
4
Most recent comment from Charmy:Hi,You can select the home page on Dashboard > settings > reading.http://prntscr.com/kulcx1
Please let me know if we can be of further assistance.
If you're happy with the theme and support you rece ...
Sandra Fischler
Related Products SubtextClosed
WooCommerce WP Theme Issues
Updated September 10, 2018 at 10:22pm
7
Most recent comment from Sandra Fischler:Worked perfectly! Suggest it would be easier to add this as a control input for future themes. Thanks for all your help!
Igor Kulic
How to make breadcrumb Image full size?Closed
WooCommerce WP Theme Issues
Updated September 8, 2018 at 1:11am
2
Most recent comment from Charmy:Hi,
If you wanna change height of breadcrumb, you can help me add this code to file style.css of child theme. then increase the index to make it like your mean.
.breadcrumb-title {
padding: 1 ...
Jiri Marek
Demo importClosed
WooCommerce WP Theme Issues
Updated September 5, 2018 at 1:36am
2
Most recent comment from Charmy:Hi,You can help me check some config of your server.For example: may be you must increase some index on php.inifile_uploads=Onmax_input_vars (minimum 1000)post_max_size(minimum 32M)upload_max_filesiz ...
Georgi
Header change, no logoClosed
WooCommerce WP Theme Issues
Updated September 5, 2018 at 1:22am
2
Most recent comment from Charmy:Hi,1st.You can edit the header, please install child theme and copy the header file to child theme. then you can custom it.2nd. please help me check the page option of this page. You can go to edit pa ...
Christian Benitez
Hide Tittle and Space above productsClosed
WooCommerce WP Theme Issues
Updated August 27, 2018 at 1:34am
2
Most recent comment from Charmy:Hi, Sorry for the delay.There are css for breadcrumb, you can use this css code. Install and active child theme then help me add this code to file style.css of child theme.
.ftc-breadcrumb-title {
� ...
Tong Ngoc Long
can not import demoClosed
WooCommerce WP Theme Issues
Updated August 24, 2018 at 6:36am
2
Most recent comment from Charmy:Hi,Did you follow our document to import demo content?Make sure you are install all plugin we recommend on appearance > install plugins.Then use plugin FTC Importer to import sample data.If you still ...
Mansoor Sadiq
Menu url, Breadcrumb pic and email text issueClosed
WooCommerce WP Theme Issues
Updated August 20, 2018 at 7:14am
4
Most recent comment from Charmy:When you use SSL on your site, you must change all link from http to https, there are some image need change http://prntscr.com/kknue4. It come from footer, please check the footer and change it.
Th ...
Mansoor Sadiq
website helpClosed
WooCommerce WP Theme Issues
Updated August 20, 2018 at 1:37am
2
Most recent comment from Charmy:Hi,I reply all your ticket. https://themeftc.ticksy.com/ticket/1662147/https://themeftc.ticksy.com/ticket/1659018/Please check again.
Randy
Blog SiderBar LeftClosed
WooCommerce WP Theme Issues
Updated August 17, 2018 at 2:13am
8
Most recent comment from Charmy:Hi,If you wanna use 2 columns, you must use the page option to make sidebar and use FTC-Blogs element to make 2 columns.You can provide me admin panel access of your site, I can help you custom it qui ...
MONICA PUCHE MARTINEZ
demos homeClosed
WooCommerce WP Theme Issues
Updated August 16, 2018 at 1:56am
2
Most recent comment from Charmy:Hi,You can help me go to dashboard > settings > reading to change font page.You can select other home page there. http://prntscr.com/kj562q
Please let me know if we can be of further assistance.
If ...