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Public Tickets

Dionisia Sinlgle Product Thumbnails - GalleryClosed WooCommerce WP Theme Issues   Updated October 31, 2018 at 1:15am   4 Most recent comment from Criss:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review ... Awais ZOOM ISSUEClosed WooCommerce WP Theme Issues   Updated October 22, 2018 at 1:04am   2 Most recent comment from Criss:Hi, Because the dimension of natural image is smaller than single image. http://prntscr.com/l8smyb It's make the issue. Can you help me increase the dimension of the image to solve the issue?Or yo ... utkarsh foodstoreClosed WooCommerce WP Theme Issues   Updated October 15, 2018 at 1:13am   2 Most recent comment from Criss:Hi,You can help me go to Appearance > install plugins to install and active all plugin we are recommend for the theme.After that, you can help me check some config of your server. For example: may be ... Darrin Stern Footer 1 FormattClosed WooCommerce WP Theme Issues   Updated October 10, 2018 at 3:51pm   6 Most recent comment from Darrin Stern:Please close the ticket, I see its fixed I will try to look at the settings.  Thank you for the fast help. Gloria LanguageClosed WooCommerce WP Theme Issues   Updated October 10, 2018 at 8:35am   8 Most recent comment from Gloria:AhI understand, thank youGloria Gloria Arrangement of the Footer elementsClosed Pre Sale Questions   Updated October 8, 2018 at 9:31am   17 Most recent comment from Criss:You are welcome.Have a nice day! harsha site migrationClosed WooCommerce WP Theme Issues   Updated October 8, 2018 at 1:57am   2 Most recent comment from Criss:Hi, This error is only minor error due to incompatibility between MySQL versions. Starting WordPress 4.2, the database of WordPress uses utf8mb4 charset so if your hosting is still using the old MySQ ... Anil Gifts Shop - Gift and Souvenir WooCommerce WordPress ThemeClosed WooCommerce WP Theme Issues   Updated October 8, 2018 at 1:19am   2 Most recent comment from Criss:Hi,If you wanna use mutil currency, you must install plugin WPML.About 2nd issue, yah...our theme support for WC vendor plugin and it have option commission division for vendor.Thanks Mesut GÜLSOY ordo theme demo contentClosed WooCommerce WP Theme Issues   Updated October 5, 2018 at 8:15am   6 Most recent comment from Criss:You are welcome.Thank for using our theme and service! ROBERTO QUINONEZ themeClosed WooCommerce WP Theme Issues   Updated October 5, 2018 at 2:40am   10 Most recent comment from Criss:Hi,I active child theme and add the custom css code http://prntscr.com/l2d2wfYou can see it was changed. http://prntscr.com/l2d31h Please let me know if we can be of further assistance. If you're ... Julian hide breadcrumbs on mobileClosed WooCommerce WP Theme Issues   Updated October 4, 2018 at 2:42pm   3 Most recent comment from Julian:AWESOME! It worked :) Thank you Maicon Maurino da Rocha Update plugin WoocommerceClosed WooCommerce WP Theme Issues   Updated October 4, 2018 at 1:48am   4 Most recent comment from Criss:Hi,I have just update the plugin to latest version.In the future, you can follow this way to update this plugin.1st. You can go to Dashboard > Plugins > Plugin installed to deactive and delete old ver ... Gloria SlidersClosed WooCommerce WP Theme Issues   Updated October 3, 2018 at 1:55am   3 Most recent comment from Criss:Hi, Please let me know if we can be of further assistance. Thank for using our theme! Sandrine Variation Swatches for variable and activate the DemoClosed WooCommerce WP Theme Issues   Updated October 2, 2018 at 1:11am   4 Most recent comment from Criss:Good morning,Sorry. At the moment, You just can choose one of them. Use dropdown or variation Swatches.Create the variable product then use the option to change from dropdown to variation swatches.Tha ... shinoop about purchasing the theme Gift-shop and its functionalityClosed Pre Sale Questions   Updated October 1, 2018 at 8:16am   2 Most recent comment from Criss:Hi, We use shipping method of woocommerce. When customer check out, they can fill the name, address of sender and receiver. So I think it is compatible with your request.Thanks