Public Tickets
Sergio
Woocommerce files outdatedClosed
WooCommerce WP Theme Issues
Updated February 1, 2019 at 1:19am
2
Most recent comment from Kevin:Hi Sergio !The outdated files of woocommerce we are using are not taken from the file of this plugin, if you update it from Woocommerce, it may cause an error. We have customized them to match the the ...
Tiza
Slow pageClosed
WooCommerce WP Theme Issues
Updated January 28, 2019 at 2:26am
2
Most recent comment from Kevin:Hi Tiza !to increase page loading performance you can install the plugin in parallelAutoptimize along the pathhttps://wordpress.org/plugins/autoptimize/In order to increase that value, the theme is ...
Harinder Singh
Parse error: syntax error, unexpected 'p' (T_STRING) in /home2/salhwzu3/vendors.salhwebsolutions.com/wp-content/plugins/themeftc/includes/custom_shortcodes.php on line 646Closed
WooCommerce WP Theme Issues
Updated January 27, 2019 at 1:09am
2
Most recent comment from Martin Frank:Hi Harinder Singh,
Thank you very much for your feedback!
Please provide me Admin Panel access of your site.
We will check it and help you asap!
Joe Luckett
page optionsClosed
WooCommerce WP Theme Issues
Updated January 24, 2019 at 1:40am
2
Most recent comment from Kevin:Hi Joe Luckett !Can you tell me where the image you want to change is, and it does not work in any position to help me correctly.thank you
Pavel Shapirov
Karo Theme updatesClosed
WooCommerce WP Theme Issues
Updated January 23, 2019 at 9:09am
6
Most recent comment from Kevin:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and pos ...
Jahdisyn Hebert
woocommerceClosed
WooCommerce WP Theme Issues
Updated January 21, 2019 at 3:43am
8
Most recent comment from Kevin:Hi Jahdisyn Hebert !I see everything is normal and works well, Testorinal and Blog content is not displayed due to its category selection, I changed it and it shows up.the footer you need to select ...
Li Li
Vani theme woocommerceClosed
WooCommerce WP Theme Issues
Updated January 18, 2019 at 9:56am
7
Most recent comment from Kevin:Hi ,
You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review an ...
Samera Buchanan
Theme DashboardClosed
Pre Sale Questions
Updated January 14, 2019 at 1:58am
2
Most recent comment from Kevin:Hi Samera Buchanan !set the user role as "vendor" and you can use this feature when you install the Dokan pluginthank you
Sabine
Theme WibarClosed
WooCommerce WP Theme Issues
Updated January 14, 2019 at 1:44am
2
Most recent comment from Kevin:Hi Sabine !#product details: This error is caused by the widget display, go to Appearance-> Widgets and select the "Product Details Sidebar" widget to delete its old items and re-add them, everyth ...
Samera
Osapa ThemeClosed
Pre Sale Questions
Updated January 13, 2019 at 2:32pm
2
Most recent comment from Martin Frank:Hi Samera,Yes, it is.You can see demo if it here.https://wordpress.org/plugins/dokan-lite/Thanks!
Michael
Replicating demo siteClosed
WooCommerce WP Theme Issues
Updated January 10, 2019 at 1:55am
12
Most recent comment from Kevin:Hi Michael !to delete the "I am vendor" option, add the following css attribute to the style.ss file in Appeareance-> Editorp.form-row.form-group.user-role label.radio:nth-child(2) { display: non ...
Joe Luckett
theme not loading correctlyClosed
WooCommerce WP Theme Issues
Updated January 10, 2019 at 1:43am
4
Most recent comment from Kevin:Hi Joe Luckett !Your problem has been resolved, you can review the site, and complete it as you likethank you
Zainoriza
Wordpress PluginsClosed
WooCommerce WP Theme Issues
Updated January 9, 2019 at 2:36am
9
Most recent comment from Kevin:Hi ZainorizaI helped you complete the demo3, you can review itthank you
Dakota Raudebaugh
Is there no support what so everClosed
WooCommerce WP Theme Issues
Updated January 8, 2019 at 1:46am
2
Most recent comment from Kevin:Hi Dakota Raudebaugh !I replied to you at the previous 2 tickets, glad to help you complete your goals, and please leave us an admin account, everything will be completed soonest for youthank you
Dakota Raudebaugh
Theme optionsClosed
WooCommerce WP Theme Issues
Updated January 8, 2019 at 1:45am
2
Most recent comment from Kevin:Hi Dakota Raudebaugh !Please leave us your website admin account, we will help you install the complete demo, and guide what you still have to do.thank you