Public Tickets
eahomesys
Can't get Vani 1.1.7 to work with WooCommerce 3.5.4Closed
WooCommerce WP Theme Issues
Updated February 5, 2019 at 11:07am
4
Most recent comment from Kevin:HI eahomesys !You need to download all the plugins that the theme requires at the Appearance-> Install plugin so that the functions in the theme work correctly, and updating obsolete files does not a ...
Pieter Thielen
Instagram feed KARO ThemeClosed
WooCommerce WP Theme Issues
Updated February 5, 2019 at 11:02am
37
Most recent comment from Kevin:Hi Pieter Thielen !to set up the Wishlist page go to the YITH Wishlist and select the page wishlisthttp://prntscr.com/mgv2hgTo display multiple products in a mobile device go to Edit Page and selec ...
torquato
installation thme KaroClosed
WooCommerce WP Theme Issues
Updated February 3, 2019 at 4:12pm
26
Most recent comment from Kevin:Hi torquato !If your footer is not displayed, go to Appearance-> WidgetThere will be 3 Footer Top, Footer Middle and Footer Bottom sectionshttp://prntscr.com/mg24ibDelete the old FTC Footer items and ...
Sergio
Woocommerce files outdatedClosed
WooCommerce WP Theme Issues
Updated February 1, 2019 at 1:19am
2
Most recent comment from Kevin:Hi Sergio !The outdated files of woocommerce we are using are not taken from the file of this plugin, if you update it from Woocommerce, it may cause an error. We have customized them to match the the ...
Tiza
Slow pageClosed
WooCommerce WP Theme Issues
Updated January 28, 2019 at 2:26am
2
Most recent comment from Kevin:Hi Tiza !to increase page loading performance you can install the plugin in parallelAutoptimize along the pathhttps://wordpress.org/plugins/autoptimize/In order to increase that value, the theme is ...
Harinder Singh
Parse error: syntax error, unexpected 'p' (T_STRING) in /home2/salhwzu3/vendors.salhwebsolutions.com/wp-content/plugins/themeftc/includes/custom_shortcodes.php on line 646Closed
WooCommerce WP Theme Issues
Updated January 27, 2019 at 1:09am
2
Most recent comment from Martin Frank:Hi Harinder Singh,
Thank you very much for your feedback!
Please provide me Admin Panel access of your site.
We will check it and help you asap!
Joe Luckett
page optionsClosed
WooCommerce WP Theme Issues
Updated January 24, 2019 at 1:40am
2
Most recent comment from Kevin:Hi Joe Luckett !Can you tell me where the image you want to change is, and it does not work in any position to help me correctly.thank you
Pavel Shapirov
Karo Theme updatesClosed
WooCommerce WP Theme Issues
Updated January 23, 2019 at 9:09am
6
Most recent comment from Kevin:You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and pos ...
Jahdisyn Hebert
woocommerceClosed
WooCommerce WP Theme Issues
Updated January 21, 2019 at 3:43am
8
Most recent comment from Kevin:Hi Jahdisyn Hebert !I see everything is normal and works well, Testorinal and Blog content is not displayed due to its category selection, I changed it and it shows up.the footer you need to select ...
Li Li
Vani theme woocommerceClosed
WooCommerce WP Theme Issues
Updated January 18, 2019 at 9:56am
7
Most recent comment from Kevin:Hi ,
You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review an ...
Samera Buchanan
Theme DashboardClosed
Pre Sale Questions
Updated January 14, 2019 at 1:58am
2
Most recent comment from Kevin:Hi Samera Buchanan !set the user role as "vendor" and you can use this feature when you install the Dokan pluginthank you
Sabine
Theme WibarClosed
WooCommerce WP Theme Issues
Updated January 14, 2019 at 1:44am
2
Most recent comment from Kevin:Hi Sabine !#product details: This error is caused by the widget display, go to Appearance-> Widgets and select the "Product Details Sidebar" widget to delete its old items and re-add them, everyth ...
Samera
Osapa ThemeClosed
Pre Sale Questions
Updated January 13, 2019 at 2:32pm
2
Most recent comment from Martin Frank:Hi Samera,Yes, it is.You can see demo if it here.https://wordpress.org/plugins/dokan-lite/Thanks!
Michael
Replicating demo siteClosed
WooCommerce WP Theme Issues
Updated January 10, 2019 at 1:55am
12
Most recent comment from Kevin:Hi Michael !to delete the "I am vendor" option, add the following css attribute to the style.ss file in Appeareance-> Editorp.form-row.form-group.user-role label.radio:nth-child(2) { display: non ...
Joe Luckett
theme not loading correctlyClosed
WooCommerce WP Theme Issues
Updated January 10, 2019 at 1:43am
4
Most recent comment from Kevin:Hi Joe Luckett !Your problem has been resolved, you can review the site, and complete it as you likethank you