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Public Tickets

Małgorzata Compression film on pageClosed WooCommerce WP Theme Issues   Updated November 3, 2018 at 3:02am   2 Most recent comment from Charmy:Hi Małgorzata ,Please use video upload.They are better than using a iframe video youtube. romain SizeClosed WooCommerce WP Theme Issues   Updated November 1, 2018 at 9:04am   2 Most recent comment from Charmy:Hi,The first you must add attribute for product.Please go to Dashboard > Attributes to create the attribute size, for example: http://prntscr.com/ld0qwiThen setting for your product, http://prntscr. ... Pavlos Demo Data Not Installing CorrectlyClosed WooCommerce WP Theme Issues   Updated October 31, 2018 at 3:05pm   2 Most recent comment from Martin Frank:Hi Pavlos,Thank you for your feedback!I noticed that you already installed it successfully.Thanks! Dionisia Sinlgle Product Thumbnails - GalleryClosed WooCommerce WP Theme Issues   Updated October 31, 2018 at 1:15am   4 Most recent comment from Charmy:Hi , You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review ... Awais ZOOM ISSUEClosed WooCommerce WP Theme Issues   Updated October 22, 2018 at 1:04am   2 Most recent comment from Charmy:Hi, Because the dimension of natural image is smaller than single image. http://prntscr.com/l8smyb It's make the issue. Can you help me increase the dimension of the image to solve the issue?Or yo ... utkarsh foodstoreClosed WooCommerce WP Theme Issues   Updated October 15, 2018 at 1:13am   2 Most recent comment from Charmy:Hi,You can help me go to Appearance > install plugins to install and active all plugin we are recommend for the theme.After that, you can help me check some config of your server. For example: may be ... Darrin Stern Footer 1 FormattClosed WooCommerce WP Theme Issues   Updated October 10, 2018 at 3:51pm   6 Most recent comment from Darrin Stern:Please close the ticket, I see its fixed I will try to look at the settings.  Thank you for the fast help. Gloria LanguageClosed WooCommerce WP Theme Issues   Updated October 10, 2018 at 8:35am   8 Most recent comment from Gloria:AhI understand, thank youGloria Gloria Arrangement of the Footer elementsClosed Pre Sale Questions   Updated October 8, 2018 at 9:31am   17 Most recent comment from Charmy:You are welcome.Have a nice day! harsha site migrationClosed WooCommerce WP Theme Issues   Updated October 8, 2018 at 1:57am   2 Most recent comment from Charmy:Hi, This error is only minor error due to incompatibility between MySQL versions. Starting WordPress 4.2, the database of WordPress uses utf8mb4 charset so if your hosting is still using the old MySQ ... Anil Gifts Shop - Gift and Souvenir WooCommerce WordPress ThemeClosed WooCommerce WP Theme Issues   Updated October 8, 2018 at 1:19am   2 Most recent comment from Charmy:Hi,If you wanna use mutil currency, you must install plugin WPML.About 2nd issue, yah...our theme support for WC vendor plugin and it have option commission division for vendor.Thanks Mesut GÜLSOY ordo theme demo contentClosed WooCommerce WP Theme Issues   Updated October 5, 2018 at 8:15am   6 Most recent comment from Charmy:You are welcome.Thank for using our theme and service! ROBERTO QUINONEZ themeClosed WooCommerce WP Theme Issues   Updated October 5, 2018 at 2:40am   10 Most recent comment from Charmy:Hi,I active child theme and add the custom css code http://prntscr.com/l2d2wfYou can see it was changed. http://prntscr.com/l2d31h Please let me know if we can be of further assistance. If you're ... Julian hide breadcrumbs on mobileClosed WooCommerce WP Theme Issues   Updated October 4, 2018 at 2:42pm   3 Most recent comment from Julian:AWESOME! It worked :) Thank you Maicon Maurino da Rocha Update plugin WoocommerceClosed WooCommerce WP Theme Issues   Updated October 4, 2018 at 1:48am   4 Most recent comment from Charmy:Hi,I have just update the plugin to latest version.In the future, you can follow this way to update this plugin.1st. You can go to Dashboard > Plugins > Plugin installed to deactive and delete old ver ...