Public Tickets
seorankau
Demo imported not workingClosed
WooCommerce WP Theme Issues
Updated August 30, 2023 at 2:45am
7
Most recent comment from Kevin:Hi seorankau,Please clear cache and check again.https://prnt.sc/F1TCAdgTw2hpRegards,
parth
theme not importing as shown in demoClosed
WooCommerce WP Theme Issues
Updated August 26, 2023 at 5:17am
19
Most recent comment from Kevin:Hi parth,I imported demo images for you. Please double-check.Regards,
Luca
add to cart buttonClosed
WooCommerce WP Theme Issues
Updated August 17, 2023 at 2:10pm
6
Most recent comment from Kevin:Hi Luca,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating on ...
Samantha
No Elementor Setting Option for FTC HEaderClosed
WooCommerce WP Theme Issues
Updated August 17, 2023 at 7:32am
12
Most recent comment from Kevin:Hi Samantha,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating ...
Ashwin Pai
Karo ThemeClosed
WooCommerce WP Theme Issues
Updated August 11, 2023 at 12:52am
2
Most recent comment from Kevin:Hi Ashwin,Navigate to Theme Options > Ecommerce > Product Detail and you can select single product layout.Hope it helps.Regards,
Cindy
Compatibility Wordpress 6.3Closed
WooCommerce WP Theme Issues
Updated August 11, 2023 at 12:44am
2
Most recent comment from Kevin:Hi Cindy,Thanks for your question.I upgraded WordPress to 6.3 version on my end and everything worked fine.But remember, to avoid problems with the update we recommend creating a staging site (full co ...
Cindy
Contact form 7 does not workClosed
WooCommerce WP Theme Issues
Updated August 11, 2023 at 12:34am
8
Most recent comment from Kevin:Hi Cindy,You can try reCaptcha for the contact form 7 to avoid spam messages https://contactform7.com/recaptcha/Regards,
Esraa
HeaderClosed
WooCommerce WP Theme Issues
Updated August 9, 2023 at 6:54am
2
Most recent comment from Kevin:Hi Esraa,It means no FTC Header CPT by default.1. You can change header info in Appearance > Theme Options > General > Header of Inner pages2. Or you can edit header layout predefined in root theme di ...
Egemen Ozmen
http://mathildapareru.com/urun-kategori/basecoat/Closed
WooCommerce WP Theme Issues
Updated August 5, 2023 at 1:17am
6
Most recent comment from Kevin:Hi Egemen,Glad to hear the issue was resolved. I will check other question.Regards,
Mr Simon Blampey
Mega MenuClosed
WooCommerce WP Theme Issues
Updated August 2, 2023 at 2:00am
4
Most recent comment from Kevin:Hi Simon,1. By default, WooCommerce handles image size. You can set the image width from Appearance >> Customize >> WooCommerce >> Product images, however, the height of the image is automatically ge ...
Luca
Product Slider, Shop page and languageClosed
WooCommerce WP Theme Issues
Updated July 25, 2023 at 2:42am
27
Most recent comment from Kevin:Hi Luca,1. Please check again. https://prnt.sc/MWhL8WBdanqM2. Fixed.https://prnt.sc/4aeh6LCdpbjbRegards,
Nayan
Theme Demo Import IssuesClosed
WooCommerce WP Theme Issues
Updated July 22, 2023 at 10:14am
11
Most recent comment from Kevin:Hi Nayan,Please provide me with screenshots for better understanding.Regards,
Azer
Currency switcherClosed
WooCommerce WP Theme Issues
Updated July 15, 2023 at 2:50am
2
Most recent comment from Kevin:Hi Azer,Please read this article https://themeftc.ticksy.com//article/17522/Regards,
Azer
Menu not visibleClosed
WooCommerce WP Theme Issues
Updated July 12, 2023 at 10:23am
10
Most recent comment from Kevin:Hi Azer,I fixed the problems but can't see the changes due to the cache.Please disable cache / CDN and check again.Regards,
Robson
Menu HiddenClosed
WooCommerce WP Theme Issues
Updated July 4, 2023 at 1:38am
9
Most recent comment from Kevin:Hi Robson,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!Regards,