Public Tickets
Matei
ftc products deal sliderClosed
WooCommerce WP Theme Issues
Updated February 18, 2024 at 4:54pm
9
Most recent comment from Kevin:Hi Matei,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating on ...
Kieron
widgit/ footer error messagesClosed
WooCommerce WP Theme Issues
Updated February 13, 2024 at 8:06am
2
Most recent comment from Kevin:Hi Kieron,Thanks for reaching to us.
Go here to enable Classic Widget https://prnt.sc/Iw_WAxfZf25IRegards,
rowneyo
Demo homepage imported but some elements missingClosed
WooCommerce WP Theme Issues
Updated February 9, 2024 at 12:54pm
2
Most recent comment from Kevin:Hi rowneyo,Thanks for reaching to us.Please send:- Admin info (wp-admin URL, username, password)I will check this problem for you. Would you mind if I erase all content and re-import?Regards,Hung PD
Alessandro
trouble with crona themeClosed
WooCommerce WP Theme Issues
Updated February 6, 2024 at 2:31am
13
Most recent comment from Kevin:Hi Alessandro,1. FooterPlease go here and enable Elementor for Custom Post Type https://prnt.sc/1MqQWCcF4WDz2. WidgetsPlease check again.Regards,Hung PD
Manuela Gassner
problemClosed
WooCommerce WP Theme Issues
Updated January 9, 2024 at 3:26pm
1
Most recent comment from Manuela Gassner:Ladies and Gentlemen!
The ThemeFTC Core plugin causes problems in the template and the server then does not have enough memory to cope with this. The products and the page are therefore not displayed ...
Armin
Products and customizationClosed
WooCommerce WP Theme Issues
Updated December 25, 2023 at 8:13am
6
Most recent comment from Kevin:Hi Armin,Please send me admin account role, then I can check the problems more deeply.Wishing you a Merry Christmas.Regards,Hung PD
Luca
problem with mobile product filterClosed
WooCommerce WP Theme Issues
Updated December 20, 2023 at 4:33pm
12
Most recent comment from Kevin:Hi Philippe,Please submit your own ticket, then I can check with your own details.I will close this ticket.Regards,Hung PD
Zsuzsa
Updating Plugin WPBakery Page Builder ErrorClosed
WooCommerce WP Theme Issues
Updated December 18, 2023 at 4:11pm
5
Most recent comment from Zsuzsa:Thank you
Zsuzsa
The FTC importer does not appearClosed
WooCommerce WP Theme Issues
Updated December 4, 2023 at 11:42am
14
Most recent comment from Martin Frank:Hi Zsuzsa,
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us ...
Aniket
website problemClosed
WooCommerce WP Theme Issues
Updated December 3, 2023 at 12:52am
59
Most recent comment from Kevin:Hi Aniket,Let me know if you need further helps.Regards,
Kashito
Product PageClosed
WooCommerce WP Theme Issues
Updated November 26, 2023 at 2:52pm
7
Most recent comment from Kevin:Hi Kashito,In order to switch a Simple Product to Variable Product, first you need to create Attributes in Products > Attributes.In Product data, select Variable Product option https://prnt.sc/-3VsY_ ...
Johan
Button and border colorClosed
WooCommerce WP Theme Issues
Updated November 17, 2023 at 3:49am
2
Most recent comment from Martin Frank:Hi Johan,Please send us a screenshot of the things that you want to change color for better understanding.Thanks!
Kashito
Modifying Header of existing home pageClosed
WooCommerce WP Theme Issues
Updated November 15, 2023 at 5:40pm
2
Most recent comment from Kevin:Hi Kashito,Please add below code to Customize -> Additional CSS
.mega_main_menu > .menu_holder > .menu_inner > ul{
background-color: #ed038a !important;
}
Regards,Hung PD
Houssem Eddine
multi langageClosed
WooCommerce WP Theme Issues
Updated November 13, 2023 at 3:30pm
2
Most recent comment from Kevin:Hi Houseem,In order to do that, then you need to install the Polylang or WPML plugin for this.Regards,
Jonathan Lawson
Woocommerce add to cart button not visibleClosed
WooCommerce WP Theme Issues
Updated October 31, 2023 at 5:36am
4
Most recent comment from Kevin:Hi Jonathan,Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we're always here to help!If you have a quick minute we always appreciate a 5-star rating ...